Manager Of Technology And Systems Resume
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San Francisco, CA
SUMMARY:
- IT Manager and System Administrator with 15+ years of experience administering medium size business networks and services
- In depth knowledge of Microsoft infrastructures within the SMB environment
- Project manager and accounts administrator for all technology projects and operations
PROFESSIONAL EXPERIENCE:
Confidential, San Francisco, CA
Manager of Technology and Systems
Responsibilities:- Perform all end user support and network maintenance and administration
- Conduct research, compile data, and prepare presentations for all projects, IT forecast and annual budgeting.
- Coordinate and direct office services, such as phones, data, security and office maintenance
- Prepare IT invoices, reports, and other documents, for processing by Financial Dept.
- Managed inventory of all hardware and software, licensing and warranties
- Avaya IP Office administration
- Hosted video conferencing management and training
- Disaster Recovery and Business Continuity
- Exchange cloud migration and Office 365 administration
Confidential, San Francisco, CA
West Coast Systems Administrator
Responsibilities:- Managed both west coast offices
- Worked closely with internal IT teams
- Administered all servers and end user hardware and software
- Lead for all projects on the west coast
- Managed closed video conferencing system connecting
- Scheduled and supervised and hardware and facility projects and maintenance for 20 server datacenter
- Administered all Microsoft systems including Exchange cluster recovery
Confidential, San Francisco, CA
IT Consultant - Systems Integration
Responsibilities:- Managed multiple clients
- Tier 2 desktop and network support
- Administered all servers and end user hardware and software
- Worked for clients in many different professions ranging from non-profits to Law Firms and Finance Institutions
- Performed Y2K system certifications for several departments within Wells Fargo Bank
- Made “IT House Calls” for many clients to manage and troubleshoot connectivity
- Performed network moves and individual workspace moves and network patching
- SMB network design and implementation
