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Manager Of Technology And Systems Resume

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San Francisco, CA

SUMMARY:

  • IT Manager and System Administrator with 15+ years of experience administering medium size business networks and services
  • In depth knowledge of Microsoft infrastructures within the SMB environment
  • Project manager and accounts administrator for all technology projects and operations

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Manager of Technology and Systems

Responsibilities:
  • Perform all end user support and network maintenance and administration
  • Conduct research, compile data, and prepare presentations for all projects, IT forecast and annual budgeting.
  • Coordinate and direct office services, such as phones, data, security and office maintenance
  • Prepare IT invoices, reports, and other documents, for processing by Financial Dept.
  • Managed inventory of all hardware and software, licensing and warranties
  • Avaya IP Office administration
  • Hosted video conferencing management and training
  • Disaster Recovery and Business Continuity
  • Exchange cloud migration and Office 365 administration

Confidential, San Francisco, CA

West Coast Systems Administrator

Responsibilities:
  • Managed both west coast offices
  • Worked closely with internal IT teams
  • Administered all servers and end user hardware and software
  • Lead for all projects on the west coast
  • Managed closed video conferencing system connecting
  • Scheduled and supervised and hardware and facility projects and maintenance for 20 server datacenter
  • Administered all Microsoft systems including Exchange cluster recovery

Confidential, San Francisco, CA

IT Consultant - Systems Integration

Responsibilities:
  • Managed multiple clients
  • Tier 2 desktop and network support
  • Administered all servers and end user hardware and software
  • Worked for clients in many different professions ranging from non-profits to Law Firms and Finance Institutions
  • Performed Y2K system certifications for several departments within Wells Fargo Bank
  • Made “IT House Calls” for many clients to manage and troubleshoot connectivity
  • Performed network moves and individual workspace moves and network patching
  • SMB network design and implementation

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