SUMMARY:

• Seasoned results oriented systems engineer with 20+ years of hands on experience.
• Experienced in building complete data center environments; design, procurement, implementation, documentation and training.
• Adept with all aspects of installing and supporting multi - platform operating systems, complex software applications and hardware.

TECHNICAL EXPERTISE

• System design & implementations
• Detailed technical documentation
• Amazon and Azure Cloud Services
• Matching technology to business needs
• System uptime and security monitoring
• Troubleshoot root cause analysis
• Ability to manage vendors & consultants
• End-user training and support

TECHNICAL SUMMARY:

Operating Systems: Windows 2012 R2, Window 2008 R2, 2003, 2000, 8.1, 7 and XP, Red Hat Linux, Ubuntu, Apple OS X, VMware ESX 4.0, 5.0, Hyper-V 2012 R2, Citrix Zen Server.

Applications: SQL Server 2012, Exchange 2013, 2010, 2007, Microsoft UAG 2010, Microsoft TMG Server 2010, Lync Server 2010, MS Systems Center 2012 R2, MS SCCM 2012 R2, Citrix Presentation Server 4.5, Symantec Backup Exec and Netbackup, CommVault Galaxy, EMC Networker, Solarwinds, McAfee Antivirus, WSUS, Vcenter Protect, Imaging, packaging and deployment tools, Altiris, Dell Openmanage, HP Openview, IBM Tivoli / Bigfix.

Hardware: HP Proliant DL380, DL580, HP Blade Systems, Dell Power Edge R300, 2950, 2970, Fiber, SAS, SATA and SCSI storage arrays, EMC Clarion CX300 SAN, Brocade, NetApp, Cisco and McData fabric switches, Barracuda, Data Domain, Dell, Quantum & ADIC LTO & DLT Tape Libraries.

Networking: Cisco IOS, Cisco and HP switches, Foundry and Cisco routers, Cisco, Netscreen and SonicWALL firewalls. Cisco and Altiga VPN concentrators, Cisco, Citrix and F5 Load balancers

Telecom: Cisco VoIP, Cisco Unified Call Manager, Cisco Unity, Nortel VoIP phone systems, Avaya Definity PBXScripting: PowerShell, VBScript, WSH, Windows AIK, Winbach, Wise Script, MSI Script, DOS & UNIX Batch.

PROFESSIONAL EXPERIENCE:

Confidential, Dublin, CA

Design Engineer IV

Responsibilities:

• Implemented EMC Brocade DCX 8510 switch refresh project moving hundreds of hosts, fiber cables and zones to new EMC director class switches.
• Performed EMC VMAX refresh, upgrading older EMC VMAX arrays to EMC VMAX3. Moved hundreds of hosts both physical and virtual (VMware) with no loss of data or downtime.
• Designed and implemented applications which used Windows 2012 R2 DFS and EMC Recover Point to mirror data from production VMware environment to disaster recovery environment in alternate cities.
• Upgraded Windows 2008 Active Directory to Windows 2012 R2 Active Directory using Infoblox DNS and static DHCP.
• Designed process which allowed live migration of Windows 2008 and Windows 2012 SQL server clusters to secure layer3 networks using cluster failover causing 0 downtime. Also worked on designing a migration of physical SQL server clusters to virtualized environment using VMware 6.5.
• Configured Active Directory GPO’s to be used to push managed security and monitoring software to high value targets in production and lab to increase security of secure assets.

Confidential, Redwood City, CA

Senior Systems Administrator

Responsibilities:

• Designed and implement Systems Center Configuration Manager 2012 R2 built on Amazon Web Services.
• Implemented patch management system for both servers and workstations using Shavlik and WSUS.
• Implement Data Center backups using Symantec Backup Exec 2015 and Amazon Storage Gateway VTL connection.
• Deployed JAMF Casper suite to all IOS devices including 50+ MAC’s and several hundred IPhones.
• Performed day to day IT maintenance tasks to support production Analytic and Credit approval apps.
• Provided level 2 support for Cloud based Proofpoint, security and Data Leak Prevention.
• Managed Trend Micro Office Scan for Workstations and Trend Micro Deep Security for Servers in AWS Cloud.

Confidential, Redwood City, CA

Senior Systems Engineer

Responsibilities:

• Performed local discovery of existing Exchange 2007 and Active Directory environment.
• Created project plan and schedule for complete Exchange 2007 to Office 365 cutover migration.
• Implemented dirsync and Active directory cleanup tools to migrate user passwords, Distribution lists, new users.
• Provided technical support for Firewall port changes and DNS server changes for MX records and Lync configs.

Confidential, Fremont, CA

Application Engineer III

Responsibilities:

• Utilized Casper and Altiris to deploy images, applications and security policies to 8000 PC’s and MAC’s.
• Implemented BitLocker encryption to 1000+ computers in China, Hong Kong, Europe and the US.
• Used PowerShell and PSEXEC to remotely license and activate 500+ Kiosk machines worldwide.
• Currently supporting the upgrade of Altiris 7.5 to Systems Center Configurations Manager 2012 R2.

Confidential, Livermore, CA

Senior Systems Engineer III

Responsibilities:

• Implemented 3 Windows 2012 Active- Passive SQL clusters to consolidate 80+ stand-alone SQL Servers.
• Evaluated Systems Center 2012 R2 suite namely Operations Manager as core security and monitoring tool for IT.
• Managed multi host VMWare environment connected to NetApp shared storage.
• Migrated 300+ users from Exchange 2007 to Exchange 2010 and later to Office 365 cloud.

Confidential, Santa Clara, CA

Systems Engineer III

Responsibilities:

• Upgraded Exchange 2003 to Exchange 2010, using Big IP 3900 series F5 load-balancers and NetApp Storage.
• Upgraded Windows 2003 domain controllers to Windows 2008 R2 (Native 2008 R2 domain & forest).
• Implemented Microsoft UAG 2010 for 600+ OWA, MAC and mobile device users.
• Deployed Microsoft Enterprise Certificate authority using offline root and 2 subordinates for MAC’s, Windows 7, Mobile devices, Cisco WIFI and Palo Alto Networks VPN.
• Implemented SCOM 2012 monitoring for Exchange 2010, AD 2010, UAG 2010, CA, NetApp FAS3240.

Confidential, Emeryville, CA

Exchange Administrator III

Responsibilities:

• Led upgrade of Exchange 2007 servers to Exchange 2010.
• Virtualized Exchange 2007 on Windows 2008 R2 cluster to establish N+1 redundancy across multiple data centers.
• Eliminated costly tape backups by implementing disk backups using SATA disks and Windows 2008 R2 Clustering.
• Migrated Exchange2007 mailboxes from EMC CX 300 SAN to Dell SAS storage reducing storage cost by 40%.
• Implemented Windows 2008 R2 clustered file server and data migration moving several terabytes from SAN to SAS.
• Created SQL 2008 4-way cluster using VMware ESX and DELL MD3220 and Dell MD1220 6GB SAS Storage.
• Implemented Microsoft Lync Server 2010 and Lync client to all users.

Confidential, San Leandro, CA

Systems Engineer III

Responsibilities:

• Upgraded storage to EMC Clarion CX3 SAN, converted all critical business systems to be application and hardware redundant
• Implemented Citrix Presentation Server 4.5 allowing managers, engineers, and sales teams to work remotely.
• Created secure remote access to business critical systems via Sonic Wall pro 2040 and Microsoft ISA Server 2006.
• Designed and implemented Disaster Recovery environment using VMware ESXi and Dell 2950 Servers.
• Implemented backups using Symantec Backup Exec 12, Quantum LTO-4 tape drives and EMC SATA disks.
• Successfully lead the move of EMC SAN and all corporate servers to new location.
• Implemented SQL 2008 cluster for Data Warehouse, and SQL reporting services using SharePoint 2007.

Confidential, San Francisco, CA

Senior Systems Administrator

Responsibilities:

• Created a production QA and development environment using VMware ESX 4.0 which increase uptime by creating multiple test environments eliminating errors made in production.
• Migrated 10 terabytes of data from a Hitachi to and EMC CX 300 Clariion SAN. Migration increased spindle speed, SQL and Oracle server performance by 50%.
• Implemented Disaster Replication EMC Networker backups, Data Domain Storage and replication.
• Created robust SQL 2005 Cluster and load-balanced SharePoint 2007 install all in VMware ESI 4.0.

Confidential, San Francisco, CA

IT Manager

Responsibilities:

• Implemented Nortel VOIP phone system with 300+ IP Phones within the required budget.
• Replaced and dramatically upgrade IT info structure in very short time with minimal budget.
• Replaced 10-15 HP stackable switches with 2 Cisco 4509 POE switches.

Confidential, San Francisco, CA

IT Technology Lead

Responsibilities:

• Implemented business continuity for medical applications by building a redundant datacenter in Dallas Texas.
• Lead major PC procurement project which replace 300 PC’s with new Windows XP workstations. Repacked all medical applications into MSI and deployed using Windows 2000 Active Directory group policies.
• Implemented EMC Clarion SAN and clustered Exchange 2003, SQL 2000 and SharePoint.
• Implemented Dragon Naturally Speaking Medical Edition through Citrix ICA remote USB microphone app.
• Created Citrix application where remote business card scanners could be used to scan insurance cards directly into VMS mainframe application.
• Created a seamless HIPPA certified single sign-on solution for Windows and VMS based medical applications through Citrix Password Manager.
• Created extensive documentation, engineering guides, testing, administration and operating procedures.