NOC Specialist Resume Boca Raton, FLÂ - Hire IT People

SUMMARY:

Highly motivated and results - oriented; able to work independently or cooperatively as part of a team to accomplish goals.
Creative problem solver with demonstrated ability to increase efficiency enhancing company profit.
Well-organized with proven ability to effectively prioritize work, completing multiple, concurrent assignments in a timely and professional manner.

TECHNICAL SKILLS:

Network Technology Active Directory Test Systems Engineering Windows 2000,XP,7,8 Computer Repair /Maintenance Tech Support / Remote Diagnostics

PROFESSIONAL EXPERIENCE:

Confidential, Boca Raton, FL

NOC Specialist

Responsibilities:

Monitor and maintain various Alerting Systems, Fault handling and escalation. Server builds and installs, application upgrades, network equipment build and installation. Maintaining hardware serial audits.
Facilities provisioning (installing racks, setting up power, installing Ethernet, fiber and console cabling, remote power and KVM). Disk and chassis swap on Confidential super computer cluster nodes. Software push via SCCM.
Facilities maintenance (monitoring and management of air-conditioning, UPS, generators, power usage, running health and safety checks).

Confidential, Sunrise, FL

Systems Administrator

Responsibilities:

Provide End User support, Desktop and Server setup, support, software installation, patch, software upgrades
Hardware maintenance as well as Desktop and Server troubleshooting/problem, VoIP Maintenance and Management.
Handle daily close operations for production systems. Antivirus setup, configuration and maintenance.
Hardware and software asset tracking and management, Purchase Order generation and submittal
Supporting Systems Engineering activities. Manage software renewal and hardware warranty contracts.

Confidential, Boca Raton, Florida

RFID Technical Support II

Responsibilities:

Provide remote diagnostic and technical support for the RFID enterprise for major retailers in North America.
Run reports from RFID database to analyze RFID reader functionality. Determine the root cause of equipment failure through remote diagnostic scripts via Telnet through an IP-based development customer network.
Provide 2nd level technical support. Query reports in Remedy data base to follow up with open cases. Access to retail chain network operations to verify settings via ISD network database. Remotely provision IP configured equipment.

Confidential, Plantation, Florida

Reliability Engineering / Test Systems Engineering / Local PC Administrator

Responsibilities:

Perform in-depth evaluations on ALT reliability, document findings and report issues to Development Engineering for leading provider of wireless communications, semiconductors, advanced electronic systems, components and services.
Local PC Administrator for PQE group. Duties include maintaining/troubleshooting user accounts, file maintenance, coordinating installation of software and hardware for PQE, troubleshooting and resolving internet related issues, general workstation security.