DIRECTOROF IT Resume Elk Grove Village, IL - Hire IT People

SUMMARY:

10+ years IT STRATEGIC LEADERSHIP / MANAGEMENT EXPERIENCE
Trusted advisor to executive leadership, responsible for overall IT management, strategic planning, and operations, analyzing capabilities and trends to develop strategic plans and actionable roadmaps to meet and exceed business objectives and goals.
Managed, directed, and mentored teams (2 - 30 members) of IT staff, project teams, outsourced staff / managed service providers, and consultants/contractors.
Managed IT operating and capital expenditures budgets, most recently reducing annual expenses from $4 million to $2.5 million.
Proven ability to build and maintain relationships with stakeholders throughout the organization, independent of level, function, or location. Passion for effective communications and ability to translate complex technical information to make it easily understood by any audience.
15+ years IT OPERATIONS / INFRASTRUCTURE EXPERIENCE
Comprehensive knowledge, expertise, and experience via progressively responsible roles across all IT functions (including desktop/mobile environment, help desk services, network/server infrastructure, enterprise applications/databases).
Extensive experience managing, monitoring, and administering all IT systems and infrastructure - network/WAN/LAN/telecom/phone systems, unified communications, network hardware, server management, enterprise applications (ERP systems) and databases, workstation management, information security, hardware & software procurement and asset management, managed services & vendor management, solution development.

TECHNICAL SKILLS:

Microsoft Office
Adobe; Windows
Linux
Unix
Azure
AD
SQL; Oracle; Exchange
Office365
Lync / Skype
SharePoint vmWare
Citrix; Dynamics AX
SAP Business Objects; Service-Now; AS400/IBM iSeries; Web Admin
CSS
HTML.

PROFESSIONAL EXPERIENCE:

DIRECTOR OF IT

Confidential, Elk Grove Village, IL

Responsibilities:

Reduced annual $4 million IT budget to $2.5 million.
Transformed chaotic post-merger infrastructure into stable, standardized environment, shifting user perception of IT services and acceptance of IT Help Desk dramatically.
Successfully completed transitions of IT services of acquired subsidiary companies.

SENIOR IT SPECIALIST

Confidential, Morris, IL

Responsibilities:

Managed technical infrastructure & IT operations for 150+ Windows & vmWare servers, LAN/WAN/telecom, Exchange/Lync/SharePoint, ERP & databases, managed services & vendor management, security & compliance, backup/restore, DR.
Served 300+ users in locations in the U.S. and Canada, managing the workstation environment, including patch/image management, mobile device management, procurement, asset management & software licensing, help desk services, incident & request management, knowledge base management.
Developed and established service catalog, IT strategic plans, budgets, policies & processes. Managed and facilitated technology training program & security awareness. Technology evangelist responsible for IT communications, user adoption and engagement, and internal marketing.

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Directorof It Resume

Elk Grove Village, IL

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