SUMMARY:

• Designs, Installs and Administrators Confidential Networks
• Deploys Operating Systems and Patches using Ghost, SCCM and MDT
• Designed and Administers Virtual environments using VMWare and Hyper V
• Travels to remote locations to identify and correct PC, Network and Phone related issues
• Developed, Installed and Administers company Intranet Site using Confidential Share Point Services
• Redesigned existing networks to improve performance, functionality and reliability
• Configured and implemented Windows 2000, 2003, 2008 and 2012 Domain and Domain Group policies
• Configured Cisco Routers and Switches ensuring network connect for remote offices
• Created, installed, tested and repaired RJ11, RJ45, RG58 Local Area Network and main frame cables
• Trained personnel on how to perform pc support
• Planned, scheduled and performed the installation and maintenance work on computers and servers
• Analyzes and evaluates computing systems for upgrades and enhancements
• Demonstrates and instructs users on how to use various operating systems and software packages
• Designs, maintains and administers web servers using Confidential IIS
• Designs, maintains and administers Confidential Exchange Servers
• Designs electronic forms as needed
• Installed and configured Citrix Meta Frame Servers

TECHNICAL SKILLS

OPERATING SYSTEMS: Novell 3.X, 4.X, 5.X,6.X, Windows Server 2003, 2008, 2012, 2012 R2 and 2016, Windows 10, 8.1,8, and 7, VMWare 4.x and 5.x

HARDWARE: Cisco Routers, Switches, VOIP Phone Systems and ASA’s, Mitel VOIP Phone System, Fortigate Firewalls, Dell Servers and PC, HP Servers and PC

EXPERIENCE

Confidential,Weston, FL

Sr. Systems Engineer

• Creates both Physical and Virtual Servers as needed
• Creates Deployment Packages as needed for servers and workstations
• Creates and Edits GPO’s as needed
• Handles elevated incidents as directed
• Creates and Modifies scripts as needed to configure workstations
• Deployed Applications automatically by use of Active Directory Security Groups
• Performs daily administration tasks for a Confidential Windows Domain
• Installs software updates on VMWare servers and hosts
• Uses and Creates Power Shell and PowerCLI scripts to configure servers and hosts in an enterprise environments
• Manages DFS Root and Share on all servers
• Used WSUS to patch all Confidential Systems
• Creates scripts as needed to verify, view and modify configuration information on Confidential Servers
• Uses Desktop communication software to collaborate with other team members

SCCM Engineer

• Manages and Maintains a Confidential SCCM server
• Deploys Operating Systems using SCCM, WDS and MDT
• Created deployment images for Windows 7, 8.1 and 10
• Creates Deployment Packages as needed for servers and workstations
• Patches workstations as directed
• Created GPO’s as needed
• Deploys Operating Systems using SCCM
• Creates custom reports as needed
• Creates Multi - Language OS Deployments as needed
• Handles elevated incidents as directed
• Creates and Modifies scripts as needed to configure workstations
• Uses Desktop communication software to collaborate with other team members
• Deployed Applications automatically by use of Active Directory Security Groups

Systems Administrator

• Responsible for the day to day operation of the company web servers
• Managed a 2008 Active Directory Forest
• Created a deployment server using WDS and MDT 2013U2

SCCM Engineer

• Manages and Maintains a Confidential SCCM server
• Deploys Operating Systems using SCCM, WDS and MDT
• Created deployment images for Windows 7 and 8.1
• Creates Deployment Packages as needed for servers and workstations
• Ensures that all workstations are patched within company guidelines using SCCM and SCUP
• Deploys Operating Systems using SCCM
• Uses Desktop communication software to collaborate with other team members

Systems Engineer

• Creates both Physical and Virtual Servers as needed
• Deploys Operating Systems using SCCM, WDS and MDT
• Created deployment images for Windows 7 and 8.1
• Manages all System Backups
• Uses and Administers Desktop communication software to collaborate with other team members
• Creates Deployment Packages as needed for servers and workstations
• Manages and Maintains a Confidential SCCM server
• Ensures that all servers and workstations are patched within company guidelines using SCCM and Solarwinds Patch Manager
• Performs daily administration tasks for a Confidential Windows Domain
• Performs daily administration tasks for a Confidential Exchange Server
• Manages permissions and file access on Windows File Systems
• Responses to trouble calls as assigned
• Installs software updates on VMWare servers and hosts
• Uses and Creates Power Shell and PowerCLI scripts to configure servers and hosts in an enterprise environments
• Assists the VMWare engineer in Disaster Recovery
• Creates scripts as needed to verify, view and modify configuration information on Confidential Servers

Systems Engineer 

• Responses to trouble calls as assigned
• Installs software updates on VMWare servers and hosts
• Uses Power Shell and PowerCLI scripts to configure servers and hosts in an enterprise environments
• Creates scripts to verify and view information on Confidential Servers
• Creates and updates tickets in HP Service Manager

Systems Engineer 

• Responses to trouble calls as assigned
• Ensures all computers and servers meet all IA Compliance Regulations
• Configures and updates Print Servers as needed
• Ensures all data is backup and retained according to regulations
• Installs various software packages as needed
• Uses SCCM for computer deployments and management
• Ensures DLA Assets are properly accounted for in BNC Remedy
• Configures Hand held devices as needed to ensure that they can communicate with DSS
• Installs, configures and troubleshoots wireless Access Points
• Uses BNC Remedy for incident and inventory management
• Troubleshoots and repairs all network, computer and printer related problems
• Installs software updates on servers and workstations as needed
• Primary point of contact for all printer related issues
• Travels to remote locations to install or replace hardware and software
• Configures both Confidential and VMWare servers according to contract guidelines

Systems Engineer 

• Responses to trouble calls as assigned
• Installs software updates on servers and workstations as needed
• Installed and configured a Norton Ghost Cast Server for computer deployments
• Ensures computers meet all IA Compliance Regulations
• Troubleshoots and repairs network, computer and printer related problems
• Configures and updates print servers as needed
• Ensured all data was backup and retained according to regulations
• Created and Maintains Norton Ghost servers for computer imaging and deployments
• Ensures all backups were running properly
• Installs software updates on servers and workstations
• Travels to remote locations to install or replace hardware and software
• Installs, Configures and Administers VMWare servers according to contract guidelines
• Installed, Administers and Maintains Exchange 2007 Servers according to guidelines

Confidential,Virginia Beach, VA

Network/Systems Manager

Job Responsibilities:

• Manages the day to day operations of all computer and telecommunication equipment for about 100 users in a Confidential Windows Environment with an exchange 2003 server
• Configures Cisco Routers and Switches as need to ensure connectivity to remote sites
• Manages Microsoft Windows 2003 and 2008 servers in a domain environment
• Configures, Installs, Administers and Maintains the company’s Confidential Exchange 2003 Server
• Handles the day to day user administration in a Confidential Domain environment
• Installed and maintains Mitel VOIP Phone System and Fax Server
• Ensured all data was backup and retained according to the Mortgage Industry regulations
• Connected outlying offices using IPSEC Tunnels in multiple states
• Installs, Configures and Administers Deployed SSL VPN using a Fortigate Firewall
• Installs, Configures and Administers DNS, DHCP, WINS, RAS and IIS on Confidential based servers
• Uses both 2008 Server deployment services and MDT 2010 to create and deploy system images
• Migrated existing internet access from Cable and DSL modems to dedicated circuits
• Designed, Installed and Administers a Confidential SharePoint Server to be used as an Intranet Web Server
• Ensures all backups are configured and running properly
• Installed security updates as needed
• Evaluates and Tests new equipment and technologies to improve network and company performance
• Troubleshoots and repairs all pc, printer, server, cabling and phone related issues as needed
• Installs, repairs and troubleshoots network and phone cables related issues as needed
• Teaches classes on Confidential related products
• Deployed VMWare ESXI Servers for virtualization

Network/Systems Manager

Job Responsibilities:

• Manages the day to day operations of all computer and telecommunication equipment for about 100 users in a Confidential environment with an exchange 2003 server
• Ensures all backups are configured and running properly
• Ensured all data was backup and retained according to North Carolina Real Estate regulations
• Designed, configured and installed a SSL VPN using a Cisco ASA
• Configures Cisco Routers and Switched as need to ensure connectivity to remote sites
• Manages Confidential Windows 2003 servers in a domain environment
• Installs, configures and maintains DNS, DHCP, WINS, RAS and IIS on Confidential based servers
• Ensures that the company’s Exchange 2003 Server is operational
• Installed fiber optic cable as needed to ensure connectivity between buildings
• Handles the day to day user administration in a Confidential Domain environment
• Installs, repairs and troubleshoots network and phone cables related issues as needed
• Uses Solarwinds Orion Network Performance Monitor to ensure that all devices were working properly
• Evaluates and Tests new equipment and technologies to improve network and company performance
• Troubleshoots and repairs all pc, printer, server, cabling and phone related issues
• Uses Norton Ghost to image computers
• Installs security updates as needed
• Designed, Installs and Maintains a sonic firewall and email security solution to help prevent junk e-mail, spam and viruses from entering the company network
• Migrated the company from a Novell network to a Confidential Network
• Installs new network and phone cables as needed
• Teaches classes on Confidential related products

Regional System and Desktop Support Manager

Job Responsibilities:

• Managed the day to day operations of all computers, servers and telecommunication equipment for over 200 users in a Confidential and Novell environment covering four states
• Ensured all backups are configured and running properly at all remote locations
• Installs security updates as needed
• Ensured all data was backup and retained according to various state Real Estate regulations
• Evaluates and Tests new equipment and technologies to improve network and company performance
• Configures Cisco Routers and Switches as need to ensure connectivity to remote sites
• Manages Microsoft Windows 2000 and 2003 servers in a domain environment
• Installs, configures and administers DNS, DHCP, WINS, RAS and IIS on Confidential based servers
• Handles the day to day user administration in a Confidential Domain environment
• Troubleshoot and repairs all pc, printer, server, cabling and phone related issues
• Uses Norton Ghost to image and deploy computers
• Migrated network from a Novell network to a 100% Confidential Network
• Helped with the design, planning and installation of Mitel VOIP phone systems
• Installs, repairs and troubleshoots network and phone cables related issues as needed
• Trained local users how to manage, troubleshoot and repair computer problems
• Served as a primary contact for phone related issues for the Resort Quest Mitel Phone systems
• Installs new network and phone cables as needed
• Teaches classes on Confidential related products

Systems Manager

Job Responsibilities:

• Managed the day to day operations of all computer and telecommunication equipment for over 100 users in a Confidential and Novell environment
• Ensured all backups are running properly
• Installs, configures and administers DNS, DHCP, WINS, RAS and IIS on Confidential based servers
• Installed security updates as needed
• Ensured all data was backup and retained according to North Carolina Real Estate regulations
• Evaluates and Tests new equipment and technologies to improve network and company performance
• Troubleshoot and repaired all pc, printer, server, cabling and phone related issues
• Used Norton Ghost to image computers
• Migrated network from a Novell network to a Confidential Network
• Helped with the Design, Planning and installed of a Mitel VOIP phone systems
• Trained local users how to manage, troubleshoot and repair computer problems
• Installs new network and phone cables as needed
• Taught classes on Confidential related products

Systems Manager

Job Responsibilities:

• Manage the day to day operations of all computer and telecommunication equipment for 20 users in a Confidential environment
• Ensured all backups are running properly
• Tested new equipment and technologies to improve network and company performance
• Troubleshoot and repairs all pc, printer, server and cabling related issues
• Installed new network and phone cables as needed

Confidential,Clayton, MO

Systems Manager

Job Responsibilities:

1. Manages the day to day operations of all computer and telecommunication equipment for over 200 users in a Confidential and Novell environment covering ten states
2. Ensured all backups are running properly at all locations
3. Tested new equipment and technologies to improve network and company performance
4. Troubleshoots and repairs all pc, printer, server and cabling related issues
5. Trained local users how to manage, troubleshoot and repair computer problems
6. Installed new network and phone cables as needed

Network Administrator

Job Responsibilities:

• Manage the day to day operations of all computer equipment for over 200 users in a Microsoft, Novell and WANG Main Frame environment
• Ensure all backups are running properly
• Tested new equipment and technologies to improve network and company performance
• Troubleshoot and repairs all pc, printer, server and cabling related issues
• Trained local users how to manage, troubleshoot and repair computer problems
• Installed new network and phone cables as needed