SUMMARY:

• Proven technical and analytical skills, with 13 years of experience in a broad area of network support for a wide range of government systems via military and contract vehicles.
• Highly skilled in cybersecurity analysis, network management, to include security and monitoring.
• Exceptionally strong verbal/written communication, troubleshooting and problem solving skills.
• Unprecedented ability to adapt to new environments/technologies and to understand complex problems.
• Efficient as an individual worker or as part of a team environment.

TECHNICAL SKILLS:

• Cybersecurity Subject Matter Expert (SME)
• Conduct risk and vulnerability analysis as it supports the RMF process.
• McAfee HIPS on machines manually, updating signatures.
• UCMDB 10, with integrations to NNMi and DDMi.

PROFESSIONAL EXPERIENCE:

Confidential, Schriever AFB, CO

Emergency Response Team Analyst

• providing technical solutions, guidance, and recommendations to support long term threat analysis for Advance Persistent Threats (APT) and Insider Threats effecting MDA operations.
• Supports cyber defense operations on over 800+ MDA Cyber Incidents and 70+ forensic investigations to support network defense, Counterintelligence, law enforcement (local, state and Federal), Insider Threat, Human Resources, Information safeguards, General Council, Counter Terrorism, and Internal Review.
• Executes detailed analysis of Host Based Security (HBSS), Assured Compliance Assessment Solution (ACAS), ArcSight, Bluecoat web proxy, and electronic mail monitoring. Delivering detailed metrics and analysis reports to enable senior leadership decision making.
• Highly proficient in Cybersecurity tactics, techniques, and procedures (TTPs). Knowledge enables timely, accurate, and consistent incident response support.
• Additional senior level experience/knowledge with SQL Database querying (Message Shark), Intrusion Detection System (IDS), Zero Day Malware Detection (FireEye), Wildfire, Lex Mark Printing services, Microsoft Active Directory, and Remedy.
• Achievements:

Confidential, Schriever AFB, CO

Cybersecurity RMF Specialist

• Document the results of and Accreditation activities and technical or coordination activity, prepare the system Security Plans, and update the Plan of Actions and Milestones POA&M.
• Execute and assist in shaping policy in line with RMF and NIST 800 - 53 regulations. Author documentation. Engineer procedures and processes.
• Support Command Cyber Readiness Inspection preparations, to include mock CCRI audits, data collection and reporting, Score Card updates, POA&M updates, and routine assessment reports
• Evaluate different network and enclave configurations with respect to the NIST 800-53 Security Controls.
• Supports the RMF C&A process, for instance eMASS maintenance, POA&M development and maintenance, authoring RMF Policy/Procedures, and similar activities.
• Ensure the rigorous application of information security/information assurance policies, principles and practices in the delivery of all IT services.

Confidential, Schriever AFB, CO

Systems Administrator

• Configure, test, and maintain DCC desktops for space operations.
• Configure McAfee HIPS on machines manually, updating signatures.
• Storage and destruction of classified discs, and hard drives.
• Cybersecurity Liaison, processing security documentation for account creations and letters of authorization.
• Confirm security requirements for systems within 4 SOPS.

Confidential, Colorado Springs, CO

Product Engineer

• Install, configure, and test products for deployment to end user locations
• Install OS, and other applications for Windows servers, testing system performance, and effectiveness
• Reverse engineered, configured, tested, and wrote procedures for Perle I/O LAN servers, Cisco/Nexus 5548, Cisco 2960, Cisco 3845, HP ProCurve 2610/2620/2650.
• Installed, configured, and tested Antenna Control Unit
• Configure and test rack mount workstation, desktops, and laptops.

Confidential, Colorado Springs

Enterprise Network Monitoring Engineer

• Configure and maintain Network Node Manager 9.2x in a development, test lab, and production environment.
• Configured NNMi to use LDAP to login to the web console with SSL communications with Active Directory.
• Troubleshot and provided troubleshooting instructions for communication issues between NNMi and the NPS. Specifically ISPI Performance for Metrics and iSPI Performance for QA.
• Provided backup solution for NNMi test and production environment.
• Add/Remove/Update devices within Network Node Manager 9.2x
• Configure NNMi topology maps to that of the customer’s preference.
• Created custom poller to track packet loss on critical routers.
• Integrated NNMi 9.2x and OMW 9.
• Install patches and updates as needed for NNMi.
• Created documentation for level 2 support to use on NNMi and OMW.
• Configure and maintain Operations Manager for Windows in a development, test lab, and production environment.
• Add/Remove/Update devices within OMW.
• Add/Remove policies from devices within OMW.
• Add/Remove agents from devices within OMW.
• Investigate alerts within OMW for explanation to the customer.
• Install patches and updates as needed for OMW.

Confidential, Schriever AFB

Network Monitoring Engineer

• Setup and maintain discovery jobs through HP Discover and Dependency Mapping
• Deploy performance agents and policies to monitor events and performance data
• Add/Remove/Manage network devices to Network Node Manager
• Upgraded Network Node Manager from 7.5 to 9.2
• Complete daily system health checks on all servers and pollers relating to HP OpenView
• Setup SiteScope monitors and TQL service views in Business Availability Center
• Install and configure MIBs
• Authored DDIPs, test plans, and attended CAB meetings to have change requests approved.
• Configure NNM topology maps and OMW node containers for high-level MDA events
• Setup multiple BPM pollers to track and record data as part of a ‘Enterprise Monitoring Improvement’ project
• Installed and configured UCMDB 10, with integrations to NNMi and DDMi.
• Installed and configured DDMi version 9.
• Supported OVPI operations (Add/Remove/Modify nodes, configure Polling Groups, created reports)
• Migrated OVPI services and functions to other applications that are being used to replace it.

Confidential, Peterson AFB

Desk Technician

• Managed, maintained and monitored ClearCube Blade systems for NORAD/NORTHCOM
• Performed images, hardware replacement, and user management
• Provided 24/7 service to NORAD/USNORTHCOM systems on NIPR, SIPR, REL

Confidential, Schriever AFB

Space Systems Tech Controller/Cyber Transport

• Deep understanding of the AFSCN, SDIN, MDA networks and the DRSN
• Worked with different data transmission protocols
• Handled DRSN circuits for multiple remote sites that use the AFSCN
• Used FaCIT but have used Remedy heavily in the past
• Used patches for testing and temporary routing
• Managed a $6.2B Air Force Satellite Control network
• Performed +1100 cryptographic loads
• Monitored 1500+ AFSCN circuits with minimal downtime
• Provided prompt response to outages documented in FaCIT
• Worked with multiple cryptographic devices troubleshooting, monitoring and loading; Devices include TACLANE, KG175, KG175D, KIV-19, KIV-7, KIV-7M, KG84
• Supervised five airmen, Zavertnik, Ybarra, Camp, Rezendes and Young.
• Provided Enlisted Performance reports on all five airmen.
• Insured all work was completed in a timely manner and done with quality as well.
• Trained each individual as they came into the shop, on our duties and what was required for them to complete the job.
• Insured all mandatory training was completed on time.

Environment: AFSCN, SDON, MDA, DRSN, FaCIT, Crypto, TACLANE, KG175, KG175D, KIV-19, KIV-7, KIV-7M, KG84

Confidential, Goodfellow AFB

Network Management Technician

• Managed, maintained and monitored WAN/LAN for unclassified and classified networks with efficiency
• Excellent skills using Active Directory, DHCP, Remote Administration (SMS) and Remedy
• Monitored networks using HP OpenView, Whatsup Gold, and Cisco Works
• Completed requirements for new requests in infrastructure, to include VoSIP
• Maintained CMTS for on-site morale network (cable/wireless internet), used Blue Coat PacketShaper to monitor and adjust settings for network usage
• Worked with and troubleshot Centrix, ISAF, and GCTF systems
• Ensured confidentiality, integrity, and availability of VTC systems.
• Provided network security for the base LAN against inside and outside threats.
• Assisted in maintenance on Promina for Red Switch (SOCCENT)
• Maintained, configured and installed Cisco devices including firewalls, switches and routers
• Maintained, Marconi and Fore ATM switches
• Fiber optic experience, multimode and singlemode

Environment: WAN, LAN, Active Directory, DHCP, SMS, Remedy, HP OpenView, Whatsup Gold, CiscoWorks, VoSIP, BlueCoat PacketShaper, Centrix, ISAF, VTC, Windows, UNIX, Promina, DRSN, ATM

Confidential, AFB

Help Desk Technician

• Performed troubleshooting on a wide variety of network, software, PC and peripheral issues in a timely and efficient manner
• Annually resolved an average 575 work orders using Remedy
• Ensured commander use of Blackberry, reset Blackberry servers and troubleshot with on-site support
• Installed/maintained operating systems Windows 2000 and Windows XP, in addition to common network software such as MS Office 2000, 2003 and 2007 and Norton AntiVirus
• Migrated Goodfellow AFB from Windows 2000 to Windows XP, over 2000 machines were upgraded with current drivers and system updates

Environment: Windows (2000, XP, Server 2003, Server 2008), Remedy, Blackberry, Blackberry Servers, MS Office 2000/2003/2007, Norton AntiVirus, McAfee