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System Engineer Resume

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Irving, TX

TECHNICAL SKILLS:

Applications:  Remedy, NetExpert, HP Openview, React 2000/2001, Tellabs 5500, Alcatel 1630, 1631 & 1633, Netscout, Citrix

Networking:  Nortel, Lucent, Motorola 1X and EVDO call flows, Ethernet, IGRP, EIGRP, TCP/IP, ATM, Frame Relay, OSPF, RIP, MPLS, Mobile IP, 1X SIP, 1X MIP, EVDO, BGP, IMS call flows, Diameter, EPC/LTE (3G/4G), 3GPP, IP Routing

Programming:  Six years experience using UNIX Solaris and Linux

Equipment:  SONET, T3/DS3, T1/DS1, 3Com switches, CSU/DSU, Catalysts, Circuit Analysis,Cisco Stratacom BPX switches (8620 series), Cascade Frame Relay switches (9000, 550, 500 series). 6 years of experience,Cisco switches/routers, Juniper switches/routers, Cisco MGX/AXIS (8220 and 8850 series) switches and Cisco CRS switches, 5 years of experience,Nokia AAA, ATCA/HP CSCF, HP HSS, ONENDS. BigIP F5 LB. 6 years of experience.

PROFFESSIONAL EXPERIENCE:

Confidential, Irving, TX

System Engineer

Responsibilities:

  • Contracted to work at Nokia s IMS care team
  • Successfully wrote MOPs for implementation of Hotfixes, patches, upgrades and hardware replacements for HSS and ATCA/HP CSCF elements
  • Effectively tested MOPs for implementation of Hotfixes, patches, upgrades and hardware replacements for HSS and ATCA/HP CSCF elements in lab
  • Successfully perform QA review on MOPs and provide feedback to adhere to high standards
  • Successfully performed upgrades and also performed scratch installs on CTIAMS, CSCF and HSS systems
  • Perform daily maintenance of lab, includes CSCF, HSS, OneNDS, AAA, HLR

Confidential, Southlake, TX

Systems Technician

Responsibilities:
  • Maintained and upgraded the IMS Core of the Verizon Wireless 4G LTE network
  • Effectively managed the installation, operation, and maintenance of the National Network Operations IMS network elements. ensuring network integrity and quality. These network elements include NSN HSS, AAA, CSCF, ATCA CSCF and ONENDS, Tekelec/Camiant PCRF and BigIP F5
  • Logged into GTM F5 and BigIP F5 elements to manage using command line and GUI
  • Used Citrix to launch Adcom and Netact to monitor network elements
  • Created Citrix, Adcom and Netact accounts by using Microsoft active directory server
  • Performed Oncall duties included after hours and weekend

Confidential, Southlake, TX

Systems Technician

Responsibilities:
  • Maintained the Data Network of Verizon Wireless.
  • Diagnosed and resolved operational issues that involve NNO networks and equipment. Utilized multiple troubleshooting protocols and technologies (ATM, OSPF,BGP,MPLS,VRF) to isolate and resolve network issues
  • Test and resolved circuit issues to CPE
  • Telnet into Cisco switches/router, Juniper switches/routers and Cisco CRSs, IOS, IOS - XR, Junos
  • Worked with vendors (Cisco, Juniper, F5, Starent, Nokia, Crossbeam) to resolve NNO equipment alarms and problems reported
  • Troubleshoot Firewall issues and diagnoses root cause of the problems
  • Effectively investigating and escalating alarms to ensure quick resolution; utilizing a network management system via computer terminals to detect and analyze alarms and completing trouble tickets to document equipment issues
  • Monitored and troubleshoot 1XSIP, 1XMIP and EVDO services
  • Telneted into CISCO MGX ATM switches to check status of interfaces and perform basic troubleshooting
  • Logged into BigIP F5 elements to manage using command line and GUI

Confidential, Dallas, TX

Network Integrations Manager

Responsibilities:
  • Contracted to work at AT&T's Dallas Hub for maintenance trouble tickets
  • Monitored and maintained maintenance ticket queue
  • Introduced more efficient procedure on maintaining maintenance ticket queue that decreased MTTR

Confidential, Richardson, TX

Network Control Technician

Responsibilities:
  • Installed, tested and disconnected of DS - 1 s, DS-3 s, OC-3 s, and OC-12 s
  • Performed remote T1 and T3 testing: Tellabs 5500, Alcatel 1630, 1631 & 1633
  • Trained new technicians on doing grooms, turn up and testing circuits
  • Successfully performed optimization grooms of DS-1's, DS-3's, OC-3 s and OC-12's on Frame Relay and ATM platforms on the data backbone
  • Developed procedures for circuit grooming
  • Worked in Network Operations Center monitoring global data backbone network
  • Used Cascade, NetExpert, HP Openview and DACS 2000/2001 for monitoring network

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