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Systems Engineer Resume

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Columbia, SC

SUMMARY:

Seeking a technical position to solve critical business/customer problems using technology and applying consistent methodologies while remaining customer focused; utilizing my experience, repertoire, technical, and analytical skills.

TECHNICAL SKILLS:
  • Redhat Enterprise Linux 4 & 5 & 6 & 7
  • Debian Linux
  • Ubuntu Linux
  • Apple OSX
  • Apple OSX Server
  • Windows Server 2003/2008/2012/2016
  • Windows 7
  • Windows 8
  • Windows 10
  • Microsoft VSS
  • Microsoft SQL
  • Microsoft Exchange
  • Microsoft Sharepoint
  • PXE
  • Dell iDRAC
  • HP iLO
  • BMC (IPMI)
  • SuperMircro
  • SELinux
  • pam.d
  • auditd
  • dtrace
  • Apache
  • Tomcat
  • VMWare ESXi
  • VMWare Fusion
  • Microsoft Hyper - V
  • Citrix XEN
  • Virtualbox
  • Sun Solaris 8,9,10
  • Veritas
  • Shell scripting
  • Postrgresql
  • Oracle
  • MySQL
  • Visual Basic.NET
  • Nagios
  • Cacti
  • HP OpenView
  • OpenSSL
  • GNUpg
  • C/C++
  • C-Tree SQR
  • PHP
  • Tripwire
  • Remedy
  • ITIL
  • JIRA
  • Confluence
  • Freshdesk
  • Salesforce
  • OTRS
  • Cisco IOS
  • Brocade
  • Google Docs
  • Check MK
  • Monitis
  • Puppet
  • SolarWinds
  • Unitrends Backup
  • Itivity

PROFESSIONAL EXPERIENCE:

Systems Engineer

Confidential, Columbia, SC

Responsibilities:

  • Assist customers with problem solving Unitrends Enterprise backup solutions on a diverse array of complex customer environments using Webex and SSH support tunnels.
  • Work in a multi - team setting and collaborate ideas between other members of the team(s) but also remain very customer facing.
  • Backup system is designed with CentOS 5 or CentOS 6 Linux with PostGreSQL 8 or 9 respectively on server hardware and/or virtual environment backup system deployable via a virtual template.
  • Very fast paced and dynamic setting with a customer satisfaction focus by utilizing metrics.
  • Top performer among the support floor with resolve metrics, TTR (time to resolve), and customer satisfaction.

System Administrator

Confidential, Portland, OR

Responsibilities:
  • Provided technical support for many remote clients.
  • Escalated client issues when necessary.
  • Built server systems over the network using PXE boot pre-seed/answer files depending on Linux version.
  • Also, configured Linux/Windows systems for client and assisted with environmental issues.
  • Updated VLAN on Cisco/Brocade network infrastructure devices.

UNIX/Linux Systems Administrator

Confidential, Brookfield, WI

Responsibilities:
  • Built/administered/problem solved Solaris SPARC and Linux systems remotely for large banks.
  • Architected system plan for UNIX (Sun SPARC Solaris) to Linux (Redhat Enterprise Linux) migration for large data warehousing product used by large to mid-sized banks.
  • Handled day-to-day tasks and requests from DBAs as well as many client facing interactions.
  • Architected plan (digital encryption envelope) and documentation for arriving FTP file encryption process(es).
  • Worked with multiple vendors (Redhat, Oracle, Sun) on multiple projects concurrently.
  • Lead technical mentor and trained co-worker(s) in various technical topics related to UNIX and Linux administration, scripting, and performance metric analysis.
  • Performance analysis with VMWare infrastructure client (V-Center / VSphere) performance tools and external Cacti graphing performance tools as well as system level kernel analysis (dtrace, kdump).
  • Collaborated with vendor kernel engineers to further analyze and resolve system performance issues and any other issues with the Linux OS, database, and/or application.
  • Compiled data for application / server performance load balancing as well as projecting disk usage / performance trends and/or trending histories in order to conclusively define RCA.

Software Engineer

Confidential, Brookfield, WI

Responsibilities:
  • Implemented functional program module using C Tree abstractions and PL*SQL embedded transactional data query language.
  • Resolved various bug fixes.

UNIX/Linux Systems Administrator

Confidential, Wauwatosa WI

Responsibilities:
  • Team lead when management was absent and handled all production warehouse inventory management servers and day-to-day tasks.
  • Architected complete warehouse enterprise audit system using Visual Basic.NET and SQL Server. Composed all related documentation and consulted with upper management for extensive application training and support.
  • Also supported 1500 desktop PCs in the warehouse.
  • Due to this software, I saved the company a lot of money due to mitigating the “cheating” that was happening on the production lines.

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