SUMMARY:

• I have worked short term Telecom/IT projects that have not exceeded three months in duration, but are not included in this resume which accounts for recent time lapse. I would like to thank you in advance for your consideration.

EXPERIENCE:

Confidential, Washington, DC

Infrastructure Engineer

• Participate in the design, installation, configuration, troubleshooting and monitoring of core LAN/WAN required for VOIP

• Coordinate with engineering and architecture teams for design, setup and configure Avaya CS1000s, CS1000M and CS1000e infrastructure
• Installed cable pathways (cable management, CSFU’s, trays, relay racks, J hooks, D - rings), installed, terminated, test, labeled and documented horizontal/vertical cables (secure/unsecure), backbone cable (300, 144, 96, 48, 24 AND 2 PAIR) strand cable to HCC/MCC/ICC (fiber/copper), Wireless Access (AP, Antennas) Points, power distribution racks, WLAN, IEEE 802.11b/g/n, fiber, CAT 6 and coaxial cable dressed
• Troubleshoot and documented results for cabling, adhered to all service level agreements (SLA), mounting and grounding cabinets, designing and build our Telecom Rooms, reading prints and modified when necessary for application

Confidential, Alex, VA

Lead Infrastructure Tech

Responsibilities:

• Design, install, configure, troubleshoot and monitor of core LAN/WAN required for VOIP

• Testing, troubleshooting, cutting over phone lines, PRI’s, voice and data, Trunk
• Designing of ISP raceways, terminated jacks, patch panels, towers, Zone Distribution Boxes (ZDBs)(110 blocks), Backbone and Risers (20 floors), IEEE 802.11b/g/n, infrastructure including Wireless Access Points (WAP) (WLAN), dressed cable in closets, Hilti Certified, R&D Inventory Telecom materials, Mounted/Grounding of Racks and Cabinets in Telecom closets, Build out CSR (Computer Server Room, Telecom Room (TR), SONET and NBX (Main Telecom Rooms), Dressing of Cables/Fiber, Q&A, WAN/LAN, Performed site surveys, lifting up to 100 pds
• Troubleshoot malfunctions of network hardware and software applications, telephones and security systems

Confidential, Washington, DC

Infrastructure Engineer

Responsibilities:

• Installed VOIP systems using routers, switches, and gateways.

• Terminated coaxial cable for monitors and LCDs TVs, build and termination of patch panels, Krone blocks termination, patch panels 110 connections, EIA/TIA 568B, IEEE 802.11b/g/n, MCC, ICC, HCC installs along with infrastructure (tray baskets, ladder, racks, etc.,) MDF, IDF, workstation terminations, overhead pulling of cable, Ethernet, reading drawings and blueprints, fire stopping, coax etc., designing ISP jobs, site surveys, and Confidential UG conduit
• Managing assigned projects and program components to deliver services in accordance with established objectives.
• Resolve operational issues and restore services, when there is malfunctions of network hardware and software applications

Confidential, Washington, DC

Infrastructure Engineer

Responsibilities:

• Installation of Avaya telephones at Confidential in Washington DC.

• Replaced analog system with digital PBX and terminated at ICC, HCC and MDF.
• Trained staff on operation of VOIP phone system.
• Assisted with designing of crossover, rack and stack of switches, Ethernet, patch panels, dressing of cables, WAN/LAN, DNS DHCP, etc.

Confidential, Falls Church, VA

Infrastructure Engineer

Responsibilities:

• Coordinated/conducted installs, moves, add, and changes (ICMS) activities based for complex activities including integrated equipment and systems. Designed and implemented MAC's at various locations to accommodate corporate restructuring to meet service level agreements (SLA's).

• Assessed diagnostic information and determined alternative courses of action. Recommended and implemented process changes.
• Technology Used: Cisco Switches, Cisco Routers, Ethernet, VLAN, FTTP, OSP, OSPF, BGP, ISP, DNS, DHCP, FTP, NTP, SMTP, SNMP, and TELNET, VPN, WLAN, VOIP, T1, T3, ADSL, SDSL, ISDN, DHCP, demarc, CAT5E, CAT6, fiber, coax, cable trays, networking hardware, equipment racks and cabinets.

Confidential , Chantilly, VA

FIOS Technician

Responsibilities:

• Installed Fiber Optics Video over coax and setup of Set Top Boxes (STBs), replaced and configured routers on Windows OS, Ethernet, and TCP/IP.

• Configured customers network for proper activation of STBs and signal strength and continuity. Trouble shoots, testing and configuring ILECs customer’s computers/routers for network/software diagnostic and installs. Responsible for adequate stock on Confidential truck
• Technology Used: ISP/OSP Engineering, OSHA, OSP, ISP, Ethernet, Window Operating Systems, VLAN, WLAN, IEEE 802.11 b/g/n, Cisco Switches, Cisco Routers, FTTP, SONET, DNS DHCP, VOIP, T1, T3, ADSL, SDSL, ISDN, WAP IEEE 802.11b/g/n, Demarc, CAT5E, CAT6, fiber, coax, heavy lifting, ladders, cable trays, heavy lifting, equipment racks and cabinets.

Confidential, Riverdale, MD

Cable Technician

Responsibilities:

• Installed, terminated and tested Ethernet network from jacks to ICC (telephone closet to workstation) on CAT 5E cable during renovation.

• Technology Used: ISP Designing, OSHA, Cisco Switches, Cisco Routers, VOIP, T1, T3, ADSL, SDSL, ISDN, WAP, demarc, CAT5E, fiber, coax, ladders, cable trays, equipment racks and cabinets.

Confidential, VA

Field Engineer

Responsibilities:

• Configured and tested CISCO/Avaya Phone Systems at Confidential

• Overnight travel required to various sites in Virginia.
• Technology Used: ISP, Cisco Switches, Cisco Routers, Cisco Call Manager, CAT6, fiber, coax, cable trays, equipment racks and cabinets.

Confidential, Alexandria, VA

Technician Field Hardware

Responsibilities:

• Installed and troubleshooting DELL/IBM/Lenovo Laptop/PC’s at customer site.

• Replaced hardware via ticket system (SLA), replacing motherboards to monitors.
• Installs of FRUs retrieved from parts pick-up locations
• Technology Used: ISP support, Cisco Switches, Cisco Routers, Ethernet, VLAN, OSPF, VOIP, T1, T3, DNS DHCP, ADSL, SDSL, ISDN, demarc, CAT5E, CAT6, fiber, coax, cable trays, equipment racks and cabinets.

Confidential, Maryland

DSL Technician

Responsibilities:

• Installation and troubleshooting of Confidential (ILECs) DSL Internet over copper POTS (VOIP) lines (commercial and residential).

• Technology Used: ISP, OSHA, Cisco Switches, Cisco Routers, Ethernet, VOIP, ADSL, SDSL, ISDN, WAP, WLAN, DNS DHCP, RS-232, demarc, CAT5E, cable trays, equipment racks and cabinets.

Confidential, Washington, DC

Residential Install Service Tech

Responsibilities:

• Residential and Commercial Telephone Installation service - NID (demark) to inside customers home. Repair/replace infrastructure from IW and Jacks to wall fishing etc. No supervision - point of contact (email and fax). Network diagnostic

• Technology Used: OSP/ISP Maintenance, OSHA, VLAN, WAP, Window OS, Cisco Switches, demarc, Ethernet, Frame Relay, CAT5E, ladders, cable trays, equipment racks and cabinets.

Confidential , District Heights, MD

Network Field Service Tech

Responsibilities:

• Digital and Analog Video Installs. Installed modems, drivers and NIC's, Aerial/Underground Coaxial and Copper Installs TCP/IP computer configurations and Network diagnostic

• Technology Used: OSP, BICSI, OSHA, CAT5E, Coax, cable modems, ladders, cable trays, equipment racks and cabinets, troubleshooting, CLEC, Windows 2000, 98/85, NT 4.0, X86

Confidential, Washington, DC

Network Field Technician

Responsibilities:

• Download/upload Confidential (VPN) database files for testing on DaVaR Systems (LFACs), tested and updated Confidential ’s (ILEC) LFACs files and troubleshooting telephone circuits (copper) by computer/manually from pole/land mounted SAC Boxes in the Metro area.

• Prepared timesheets and Management Summary Reports, maintained, monitored and housekeeping of SAC boxes.
• 100 percent travel, assist and train other team members.
• Technology Used: BICSI, OSHA, VLAN, DNS DHCP, Cisco witches/Routers, T1, T3, ISDN, demarc, troubleshooting, CAT5E, 66/110 blocks, ladders, trays, racks and stack, Frame Relay, Voice & Data Network Design. WAN, LAN, designing ISP/OSP and performing site surveys, Confidential UG conduit, plats, and aerial drawings and installs/repairs