Independent Contractor Resume
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Coral Gables, FL
SUMMARY:
- I am an IT professional with a 4 - year degree seeking full-time employment in an environment that will foster professional growth and allow me to further develop my skills.
TECHNICAL SKILLS:
- Extensive experience with Windows XP, Windows Vista, Windows 7, Windows 8, and Windows 10
- Familiar with Microsoft CRM, MS Office 2003, Office 2007, Office 2010, Office 2013
- Confident in both written and verbal communication, rated very high in technical writing
- Excellent memory and eagerness to learn
- Analytical problem-solver
- Experience with Lenovo, Dell, Toshiba, Acer, Asus, laptops, both hardware and logical repair.
- Familiar with HP, Brother, and Epson printers
- Frequently use LogMeIn and Teamviewer for remote support
PROFESSIONAL EXPERIENCE:'
Independent Contractor
Confidential, Coral Gables, FL
Responsibilities:
- Repaired damaged or virus-infected computers
- Arrived on time and in professional appearance for jobs
- Provided courteous in-home support for computer issues
Level 1 Computer Repair Technician
Confidential, Whitelaw, WI
Responsibilities:
- Repaired damaged or virus-infected computers
- Remediated multiple cases for business purposes
- Communicated with customers over phone and in person to explain computer issues
Tour Guide
Confidential, Manitowoc, WI
Responsibilities:
- Leveraged communication and diplomatic skills to provide museum visitors with the best possible tour experience
- Designed and maintained tour presentations accessible to audiences of all ages
- Gained ability to quickly absorb, assimilate, and recall information for later use
Confidential, Manitowoc, WI
Herald Times Reporter
Responsibilities:
- Learned work ethic
- Managed a challenging schedule
Network and Systems Administrator
Confidential
Responsibilities:
- Supporting desktop and portable systems, multiple mobile devices (including both Android and iOS), game systems, and digital entertainment devices in a Small Office/Home Office environment
- Administering a mixed wired/wireless network, including multiple off-site locations
- Managing data backups, as well as detection, repair, and prevention of malware infections
- Providing off-site administration for extended relatives via remote access solutions
Track Programming Lead
Confidential, Pittsburgh, PA
Responsibilities:
- Solicit, screen, and approve event programming for 5,000 person convention
- Communicate with panelists to ensure smooth operations
Community Moderator
Confidential
Responsibilities:
- Safeguard online community environment from malicious activity
- Verify reports of malicious activities and determine least disruptive course of action
