SUMMARY:

• 15+ years of IT Professional including more than 5 years in Storage, SAN and NAS, skills in system engineering, networking, and Storage Area Network (SAN) infrastructure and, hardware/software testing.
• Experience in L2 level production support in SAN/NAS environment, Storage design, Configuration, Capacity Management, Optimization, Provisioning Storage (Zoning, Lun mapping and masking), Experience in, Data Migration, Backups a Data Integrity/Disaster Recovery. Troubleshooting These are including EMC Storage System ISILON X - Series, EMC Atmos cloud storage, EMC Avamar Data Storage, EMC Data Domain storage systems, Recovery point. Phoenix System DLM, and EMC XtremIO.

TECHNICAL SKILLS:

Operating system installation.: VMWare. Linux/Unit, Solaris, AIX, UNIX Window OS system environment, Windows (All O/S), .UNIX, SUSE 10.2 9.4, LINUX Red Hat 5.0, 5.1, ESX Server 3.5, Novell Linux .Novel Netware: 6.5, IBM WebSphere Application Server 5.x /6.x /7.x. Methodology: RAD, Waterfall, Agile (cell based development)

Hardware: DAE Hard Drive (GB.TB) Cisco switch and router SAN switch. Tape Drives. Tape Libraries and Nick Card, IBMEtherNet Cards/ Board Com, RAID Card, HBAs Emulex/ Qlogic, FC HBAs, Multi burner/DVD, CD WR/Smart card Reader, Memory card Cache NT, CPU Mem NT, Cache NT, CPU Test Disk NT, and management, CLARiiON, EMC Disk Library, SAN devices and a variety of server s client server, data server, application server, (Dell, IBM, and Blade System).Experience in WebSphere Application Server, Software Testing/Quality Assurance

Software: Installation of Various software, designs applications required to automate business processes and meet the business as needed. Run multiple software packages on multiple platforms. IBM Web Sphere Application Server

Programming Languages: Basic knowledge of C, C++, XML, HTML, shell scripts, Oracle DBA database, My SQL and Knowledge of Java, Perl, Python programmin

Tools: Oracle DBA SQL, XML, Visual Basic, VB Script, HTML, C, C++, NetApp PowerShell, Connectrix Manager, SMC, IBM SVC,TSM, EMC Symmetrix, VPLEX, Unisphare, Navisphere Manager, EMC Data Domain, Veritas NetBackup, Commvault, IBM System Storage SAN Volume Controller, Road runner 6.5, winrunner7.6 load runner; QTP quick test professional, SAN surfer Fiber ChannelHost Bus Adapter Manager a comprehensive management application featuring an easy-to-use

WORK EXPERIENCE:

Confidential, Durham, NC

System Analyst (Storage) /Team lead

• Leads Failure Analysis team ( storage) to achieve goals and resolve problem .

• Make daily failure reports of various data server and their remedies report, collect error logs for the review of FA Enginingring team .
• Conduct every 3 days meeting with Dell and EMC Engineers both national and internationally.
• These includes technical discussion about hundreds of problems hardware and software, root cause analysis of various data server mostly EMC and Dell server and theirs remedies.
• Work on various EMC and Dell Storage system, using debugging Utilities and Services Team tool
• Investigating test and production failures, perform root-cause analysis and provide fix these are includes Power Supply failures, SP (Storage processor front-end connectivity to the hosts and back-end connectivity to the physical disks. Cache memory ) failures, Chassis failures, Disk (SAS & SATA GB &TB Hard drive) failures, Memory failures, Real time Error, Network Switch port failures, HBAs failures (Qlogic QLE2464-CK 8GB Quad-Port and Qlogic PCI-e QLE2462 8GB Dual PT HBA Fibre Channel HBA/ and EmulexEmulex Gen 5 FC HBAs, InfiniBand and 100Gb /s Ethernet connectivity, Mellanox ConnectX-4 Lx EN 10/25/40/50 Gigabit Ethernet Adapter Cards, Nic card), PCI and I/O module 10GB failures, loopback error, switch connectivity,RMM4 Intel Remote management4 connectivity, FMW update, Diagnostic test etc
• Installation and updating fixes problems/issues providing permanent solutions by root cause
• Performing manual and mostly automated functional ("black box and RMA") and unit ("white box and RMA”) testing.
• Debugging the logs, Providing Root causes Analyses during any workflow failure
• Installing O/S, upgrading FMW and configuring System and testing, fixing problem.
• Extensively worked on Windows and UNIX operating systems
• Mostly troubleshooting for EMC Storage System ISILON X-Series, EMC Atmos cloud storage, EMC Avamar Data Storage, EMC Data Domain storage systems, Recovery point. Phoenix System DLM, and EMC XtremIO.
• Installing and configuring new Tomcat & Oracle Fusion
• Monitor logs and remediate problems for EMC data protection services suite NetBackup and Data Domain
• EMC Data Protection Suite (Avamar, Data Domain, etc.)

Confidential, Columbia, MO

SAN & Storage Administrator

Responsibilities:

• Performed daily operational tasks, monitoring the performance and health check of the storage environment. Identify performance issues and work to resolution.

• Respond to incident tickets communicated via pager, phone call, or ticketing tool and work to resolution. On call support.
• Managing and Administering Storage Arrays Infrastructure.
• Technical Support and Maintenance. IBM XIV, EMC Clariion VMAX/DMX, Centerra, Celerra and Hitachi HiCommand. Monitor Citrix Server, XIV. ESX servers.
• Problem management of storage problems including detailed root cause analysis and corrective actions EMC Symmetrix VMAX/DMX/Clariion Storage Provisioning SAN administration.
• Allocating LUN’s from Clariion and Symmetrix storage ( allocation deallocation, VMAX Virtualprovisioning/Thin Provisioning. Mapping & Masking LUN, Creating RAID’s) Monitoring EMCControlCenterandNavispherManager.
• Managed NAS Celerra/Isilon technology used Celerra Manager and Insight IQ. Storage provisioning, NFS volumes, data access using NFS, CIFS, iSCSI, filesystem creation, homedir, maintained, access troubleshooting and daily.
• Upgrading FMW, CISCO /Brocade, SAN Switch Fabric Configurations, HBA QLogic /Emulex configurations.
• Performing the Zoning using Connectrix Manager. CISCO/SAN Switches/ Brocade Switch fabric Configurations, Installation of HBA Drivers and EMC power path software in the host Supporting on IBM TSM 6.2-6.4 Client configuration, virtual tape library, AIX LVM and, clustering VCS or Linux clusters, Working on EMC Clariion, Centerra, Celerra, SYMMETRIX V-MAX/DMX4, SRDF Family Enterprise servers SAN, ESS and IBM DS8000.
• Implementation of new environments specifically within the scope of storage related activities.
• Analysis, and process documentation among various storage and SAN switch platforms.

Confidential, NC

Independent Consulting

Responsibilities:

• Day-to-day support on Windows Server, EMC Server and backup/restoration

• Configured storage sub systems SAN /NAS for the commercial clients, using Quick Start installation of various operating system, software and hardware Provided support for Solaris and Redhat LINUX & Suse Linux, AIX 6.1
• Supported and installed the web applications on Apache, Tomcat

Confidential, Apex, NC

System Tech ESS LAB

Responsibilities:

• Configured storage sub systems SAN /NAS for the commercial clients, using Quick Start installation of various operating system, software and hardware . Configuration; comprehensive performance test, ESS (Environmental Stress Screening Test) . Tested both software and hardware . Execute test plan . Run automation test Using shell scripts, Bash, Perl, Python and CLI command prompt . Runs E3.

• Troubleshoots, analysis all error logs. Emphasis on finding the root cause of defects and fixed the problem Auto run Oracle DBA database, and debugged systems to resolve any existing problems..
• Dual-engine configuration with active fail over fail back. Failure analysis, Log verification E3 Diagnostic code. Debug to resolve problem; Analysis of error Log Pages- Save Log Pages- Synchronize- Run External Program. Verify Test log and provide test status and write CMVC
• Updated Basic and Firmware for clients so that new products would always be compatible with the existing systems. Down load different Software. Multi vendor network configuration, change and compliance management solution for switches, routers, firewall's and other network device.
• CLARiiON, EMC Disk Library, SAN devices and a variety of servers client server, data server, application server, (Dell, IBM, and Blade System .Bus configuration for FC Fibre Channel and ISCSI, installation of various boards and chassis.
• Configuration and Troubleshooting the EMC Disk Library. Fiber Chanel & Iscsi .Dual-engine configuration with active fail over .
• Performed backups and restores of local and remote servers. Data migration, snapshoot Configured disk pools from HDS SAN.
• Worked closely with development team. Conducts research as necessary in support of on-going operations, standards development or strategic planning.

Confidential, Research Triangle Park, NC

System Test Engineer

Responsibilities:

• Performed system tests, performance test / functional test, Stress test, integration test, and regression test.

• Ran various automations tools like Load Runner 6.5, Winrunner7.6 load runner, SAN, Tux, IBM Net Commerce shell scripts, auto run,
• Participated in complete system builds, upgrades, migrations, code deployments and patch management.
• Prepared and maintained documentation of technologies, standards and procedures.
• Implemented and managed IP Addressing; configured TCP/IP addressing on a server.
• Load Runner 6.5, Winrunner7.6 load runner, SAN, Tux, IBM Net Commerce shell scripts, auto run . SVC
• Create RAID Arrays, Lun, and Volume for Storage Arrays.
• Configuration of IBM Tvoli Storage Management.
• Performed data migration, Data storage, backup and restore on BM LTO Tape Drive
• Dual-engine configuration with active failover fail back. Failure analysis, Log verification .Debug to resolve problem
• Performed various Hardware installation and configuration. Installation and configuration SAN zoning through Cisco Switches, management. Configuration of network protocols DHCP, TCP/IP, NetBEUI., configuration of ISCSI, Fibre Channel controller, Setup for peer-to-peer network, Internet, proxy servers, proxy server/client, server sharing drivers and directories.
• Execute test plan that included run stress test functional test, Performance test, and System Integration test. Conduct Regression test. 5. Debug to resolve problem .Provide test status and write CMVC Worked closely with development team.
• Test and trouble shoot problems.
• Dual-engine configuration with active failover fail back. Failure analysis, Log verification .Debug to resolve problem Design, Wiring data communication cable
• Configured operating systems manually for commercial clients,

Confidential, Durham, NC

EM Security Administrator

Responsibilities:

• Monitored all IBM servers, desktops, and laptops to ensure that no data can be exported.

• Maintained IBM Assets security, confidential data, and critical information, including passwords, encryption keys, and electronic credentials. Installed up-to-date security software on all company systems to guarantee maximal company security...
• Responsible for managing all areas of security within IT infrastructure including security projects and operations. Areas include Vulnerability Management, Firewall and VPN Management, and Anti-Virus Management teams.
• Provide security guidance and ensure best security practices are being followed during design and implementation. Managed/coordinated 10-30 resources on a daily basis.

Confidential, Durham, NC

Systems & Quality Assurance Tester

Responsibilities:

• Tested software, hardware, and network installation using Functional, Performance, Integration, and Regression testing. Reviewed all software and hardware to ensure quality before delivery to commercial clients.

• Repaired defective systems, through reconfiguration or hardware replacement, before issuing products to clients. Software, hardware, network, installation, maintenance, security, safety