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Shift Team Lead Ip Noc  Resume

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SUMMARY:

  • IP & Eth communication Expert Engineer, Looking for technical job in Communication Company where I can apply my years of technical and management experience and skills in addition of developing new skills. (Optical/Microwave transmission IP network design, Ethernet, testing, verification and integration, LTE, and CDMA)
  • SPOC (Single Point Of Contact) BEP1.0 (86xx) Integration Team for Phase 2,3,4 and 5 till the project closing
  • Etisalat Masr Operator IP Network MiniLink Traffic Node, OSS Monitor, LTE, 3GPP, Maintenance Project
  • Tellabs 86xx Upgrade for all Confidential Network to 3.1SP3.1 (26 8630 Nodes)
  • Tellabs 86xx Upgrade for all Confidential Network to 3.1SP3 ( Nodes, and 25 8660 Nodes)
  • Successfully launched BEP1.0 project, the First till the fifth Phase after accept the Pilot Phase and we will start the fourth phase on 2012
  • Successfully launched for Mobinil Account the Minilink Traffic Node project, the First Phase after accept the Pilot Phase
  • Successfully launched RNC migration and 3G expansions projects and migrate all the RNC’s into BEP1.0 (Tellabs 86XX)..
  • Project leader for BEP 1.0 project first Phase starting from the planning till closing, Confidential .
  • Led ADM 6300 project to finalize the third phase with 8 team on time and with high quality
  • Successfully launched till closing Confidential for RAP Project for Installation& Commission (Orange Project)
  • Microwave Network Design for several Hops in PPC (Petroleum Pump Connections) Confidential

PROFESSIONAL EXPERIENCE:

Confidential

Shift Team Lead IP NOC

Responsibilities:
  • Manage the IP and Eth NOC.
  • Follow up and check all the clocking cases.
  • Receiving escalations and Support all the NOC techs.
  • Insuring Clocking tickets are being worked and updated in a timely fashion and the ticket escalation process is being followed.determining if TAC needs to be contacted for assistance on the escalation process mentioned above.
  • Manager the Shift turnover.

Confidential

Sr. IP NCC (Network Control Center) Tier ||

Responsibilities:

  • Receiving escalations and Support all the NOC techs.

Confidential

IP NCC (Network Control Center) Tier ||

Responsibilities:

  • Work clocking cases and monitor the Service Affecting IP NCC queue.
  • Login to the phone queue and take customer calls.
  • Assist other IP NCC technicians when /if able
  • Monitor IP NCC case queues and work cases as permitting when not working Service Affecting cases
  • Perform Tier 1 functions when needed to assist the NCC in keeping caseload at a manageable level
  • Expert on Juniper, CISCO, CYAN, ACCEDIAN, Confidential
  • Expert in BGP, MPLS, RSVP, Network Administration, Ethernet technology, RF transmission, IP Networking, IPV6, IPV4, OSPF, QOS, SNMP, IP Protocols, DWDM., LTE, 3GPP.
  • Service On Optical Management System (EM &M), IPT NMS R11.2,DXC, PDH, SDH/Sonet, DWDM, Ethernet, IP, MPLS, DCN, Network synchronization, Site surveying, Core Transmission planning, and also familiar with Cicso Controller WiFi, OSS system.

Confidential

Integration IP Network Engineer Team Leader

Responsibilities:
  • Responsible for delivering integration services to the customer on site or off site. The services include upgrades, updates, integration, configuration and cold starts.
  • Expert in BGP, MPLS, RSVP, Network Administration, IP Networking, IPV6, IPV4, OSPF, QOS, SNMP, IP Protocols,DWDM., LTE, 3GPP.
  • Familiar in Network security, Network equipment from various vendors, OSS systems, and trouble isolation
  • Conduct feature demonstration on new software releases
  • Perform re parenting and migration
  • Technical lead in several projects, CCNA Certify
  • Assist in Network Design and Optimization Projects
  • Standardized new installation projects with customer.
  • Provide technical assistance and support in order to secure the network rollout quality according to Ericsson’s standard.
  • Contribute with Sales & solution teams for new opportunities & trials of NPI
  • New Product Implementation (NPI) Support.
  • Prepare work procedures for all new projects.
  • Acting as Technical support whenever needed by project for troubleshooting Onsite problems with ASP teams or attending customer meetings regularly report to the project manager and line manager
  • Create and modify the Transmission operation for Traffic Nodes R4
  • Tellabs 8600 and 6300 families’ creation and troubleshooting
  • TN SW upgrade according to the latest version agreed with the customer.
  • Technical support for site engineers through the node installation and cutover.
  • O&M for new TN nodes after carrying traffic and being in service.
  • Worked with different customers ( Confidential, Mobinil, Etisalat, Telecom Egypt)
  • Wellacquainted with the following techniques and systems: MHL 3000 products, Marconi OMS 16xx products, Ericsson SPO 1400, Ericsson ML HC & ML TN, Ericsson ML E, ML E micro, and ML micro, Tellabs DXX 6300, 8100, 8600 families, Service On Optical Management System (EM &M), IPT NMS R11.2,DXC, PDH, SDH/Sonet, DWDM, Ethernet, IP, MPLS, DCN, Network synchronization, Site surveying, Core Transmission planning, and Ericsson IS/IT systems (PRIM, GASK, ECP, CBS, Product Catalogue etc.) also familiar with Cisco, Cicso Controller WiFi, Juniper, OSS system.

Confidential

Network Telecommunication Project Team Leader

Responsibilities:
  • RAP Project in Ivory Coast for Installation& Commission (Orange Project), the project working mainly for optimize Orange Network in all the country, my team was in the north of the country and we finished the installation and the commissioning the M\W, BTS (2G) & BSC for all the north sites and put it on traffic, After that and I was the responsible for trouble shooting and maintain the sites in the south of Ivory Coast and about my work in Ivory Coast.
  • Microwave Network Design for several Hops in Arab Organization For Industrialization Confidential & Microwave Network Design for several Hops in PPC Confidential

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