OBJECTIVE:

Seeking a role as an enterprise/solution architect or cloud design architect or systems/business analyst position.

SUMMARY:

• Experienced Telecommunication software architect with 20+ years of experience in designing and architecting telecommunications applications
• Developed architectural solutions and designs to stand up new infrastructure environment using Amazon's web services and VMware. Experience in designing cloud environments to support SaaS, PaaS, IaaS.
• Created architectural design and artifact to provide compute, network, database and storage capabilities using AWS web services such as EC2, VPC, ELB, EIP, Route 53, RDS, EBS & S3.
• Multiple years of experiences as system analysis, solutions design, enterprise architect in writing requirements, analysis, design, and providing solutions for telecommunication applications
• Experienced in performing different phases of software development life cycle (SDLC). Proficient in Agile development methodologies & processes
• Multiple years of experience as solution architect in Operation Support Systems (OSS) of a GSM based cellular operator
• Multiple years of experience in network architecture, design & planning, service integrations, intake and standards for a major cable MSO
• Designed and implemented performance management solution to report key performance indicators using SevOne
• Possess solid understanding of network architectures & technologies of ATM, FR, T1, SONET, DWDM, PON, Metro Ethernet, MPLS, CBH, EOHFC, CMTS, GSM, GPRS, UMTS, IN, WIP, WAP, WIG, SIP, IMS, HSPA+, VOIP, SDP, LTE, SAE, SON, NGMN, NGN
• Provided OAM and OSS requirements for implementing IMS initiative. Defined fault, performance, configuration and provisioning requirements of CSCF’s, HSS, MGW, MGCF, MRFC, SBC, TAS etc.
• Defined detailed systems impacts and OSS requirements with the implementation of LTE.
• Excellent knowledge in Fault Management (FM) applications such as NetExpert, Netcool, HP - OV, CA Spectrum
• Excellent knowledge in Performance Management (PM) applications such as HP-OVPI, HP-NNMi, CA' eHealth, AutoPACE, Metrica, eHealth, SevOne and TPIM
• Excellent knowledge in Configuration Management (CM) applications such as Cramer, Granite & Subex
• Good knowledge in “Service Director to provide end-to-end Service Quality Management (SQM) solutions to measure voice, data, and VAS services.
• Expert in writing system and design requirements, and implementation methodologies in fault, performance and configuration management systems
• Prepared RFP/RFI for fault management, performance management, auto-discovery and SOA solution.
• Proficient in developing in RFP/RFI, SoW, Cost-benefit analysis, business cases, ROI, estimations & planning.
• Expert in eTOM/NGOSS processes and TAM application framework, SID data and information models. Good knowledge with MTOSI & MTMN. Expert in developing current and target architecture using FCAPS, FAB and TAM format.
• Good Knowledge in ITIL processes & federated CMDB concepts & data models. Proficient in developing process improvements by implementing standard industry practices such as eTOM and ITIL. Defined common and unified business and technical processes. Familiar with eTOM and ITIL process harmonization
• Proficient in architectural frameworks of TOGAF and TM Forum Frameworx
• Good knowledge in SQL server and Oracle database. Experience in data modeling, database design & reporting
• Fluent with “Visual Paradigm”, “Rational Rose” and “Visio” UML modeling tools. Developed UML based use case, sequence, activity, object/class diagrams to define system interfaces, boundaries and interactions
• Developed high, mid and detailed level business processes for Metro Ethernet and Cell backhaul commercial services
• Developed end to end business process flows for pre-sales, service fulfillment and service assurance applications and systems. Expert in developing use/business cases and translating them into business as well as system requirements
• Developed business requirements, gap analysis, uses cases, process flows, M&P’s, user guides, and test plans for user acceptances

TECHNICAL SKILLS:

OS:  UNIX, DOS, NT, Sun Solaris, HP-Unix, Linux, IBM/MVS, VAX/VMS

Databases:  MS Access, Dbase, Oracle, SQL Severs, SQL, IBM DB2, Squirrel Client

Languages:  C, C++, COBOL, BASIC, Qbasic, PASCAL, Java

Middleware:  SOA, ESB, J2EE, WSDL, XML, XSD, SAML, BPEL, BPM, WebSphere

Software:  Word, Excel, Access, PowerPoint, Visio, Acrobat, Troff, Sablime, Eclipse, TCL/Shell Perl Scripting, Vi editor, Eclipse, FTP, Telnet, SSH, Putty, WinSCP, VNC, IBM Blueworks Live

Modeling:  SID, LDM, Visual Paradigm, UML, Rational Rose, ER modeling

EMS:  CONNECTVU, DACS-OSS, SARTS, DSTS, TIRKS, Nokia OMC and Ericsson OSS

NMS:  SevOne, NETeXPERT & Netcool (FM), Granite & Cramer (CM), Auto-Pace, Watchmark & Metrica (PM), Service Director (SQM), Syndesis, MetaSolv & Cramer (Auto-discovery), AOW/AISE, SNMS, MetaSolv (Provisioning)

Technologies:  ATM, SONET/SDH, DWDM, OTN, PON, FTTx, TDM, SS7, IN, Sigtran, Camel, FR, PL, ISDN, VOIP, Metro Ethernet, CBH, IMS, MPLS, TCP/IP, DOCSIS, EOHFC, Cisco UCS

NE:  Cisco ASR 9000, Juniper MX 960/480, EX-4200, Ciena 311/3930/3931

Cloud : VMware, Saas, Iaas, Paas, VPC, SDDC, AWS

Storage : EMC, SAN, NAS, NBU, NetApps

Protocols:  TCP/IP, SNMP, SIP, PPP, BGP, RTP, OSBF, SIP, DNS, Diameter, TL1

Wireless:  TDMA, CDMA, GSM, GPRS, TDOA, WLS, Spatial WSS, IPAccess, UMA, UMTS, HSPA+ WCDMA, IMS, TAS, CSCF, HSS, MGW, SIP, SBC, LTE/SAE, SON, NGMN

MSO:  Metro Ethernet, Cell back-haul, EOHFC, Type II, MPLS, CDV, CCDN, DNS, RADIUS, CLLI/CLCI, IMS, NGN

Standards:  ITU (TMN model and FCAPS), TM Forum (eTOM, mTOP, NGOSS, SID,TNA, MTOSSI, MTMN, TMF 814, OSS/J, Prosspero), Telcordia (GR253, GR303), Telcordia CLLI/CLEI/CLCI/CLFI codes, IEEE (H.323, SIP, Diameter, RTP), IETF, 3GPP, MEF & CableLabs

PROFESSIONAL EXPERIENCE:

Confidential, Newark, DE

End User Services Architect

Responsibilities:

• Defined secured and unified technology strategies across end user group to achieve minimum standards of governance and control in delivering target state architecture to support firm's any device, anytime, anywhere initiatives. Led the team to maintain and develop frameworks and architectures to improve User Experience, Applications State and Infrastructure Monitoring. Performed data analysis and created scorecard metrics on the performances by each services and products, and presented dashboards to executive for their towers. 
• Provided assistances/guidance's to service/application owners to create current/target architectures for end user services like Cisco unified communications, mobility solutions, call centers and others.
• Served as champion to implement on Application Infrastructure Model (AIM) initiative which was used as code repository, software configuration management and code execution tool to auto deploy in-house applications. Provided training and demonstrated capabilities of AIM product application developers to implement auto deployment of complied codes.
• Reviewed and approved network diagrams/firewall rules to ensure that source/destination IP addresses, ports, protocols and services are correct and complied with companies cyber security policies. Acted as Information Risk Manager (IRM) to ensure network vulnerabilities are minimized in between internet and JPMC's internal DMZ/MZ zones.
• Provided training to application owners to adopt/use Git/Bitbucket distributed version control systems (DVCS) for new applications. Provided assistances/guidance's to application development team for easy and quick migration from SVN to bitbucket DVCS
• Provide training/assistance to development team to run OSS scanning tools to minimize security vulnerabilities for applications based on Windows and Linux environments.

Confidential,Bridgewater,NJ

Solution Architect II, Cloud Infrastructure Design & Architecture

• Created IT infrastructure design and architectural artifact to deploy personal cloud solution for Proximus using AWS hosted solution. Synchronoss Personal Cloud suite of products enable operators to deliver media services such as photo, music, video, messaging, contacts, and social networking services to subscribers. Subscribers can store, share, manage and access their digital content across multimedia devices and platforms, including PCs, the web and handset devices
• Created disaster recovery and design document to implement Synchronoss Personal Cloud (PC) solution for AT&T. The PC solutions was publicly hosted by AWS. AWS hosted services such as EC2, VPC, ELB, Route 53, RDS, EBS & S3 were utilized to provide compute, network, and database and storage capabilities.
• Provided IT environment sizing and costing of hosting AWS services for operators. Created small, medium and large cloud hosting model. Created BOM for servers.
• Worked closely with developers, DBAs, server engineers/admins, network engineers, business team and management to provide cost effective, reliable, scalable, highly available and redundant solutions to operators.
• Developed processes for cloud design and implementation among cloud developers, architecture team, DBA, Network SME, administrations, operations and deployment team.

Confidential, Bridgewater, NJ

Senior Manager, OSS/BSS Enterprise/Solution Architect-Communication Practice

• Developed Reference Architecture (RA) for BSS/OSS transformation for CSPs. The RA is developed based on TM Forum’s Frameworx best practices and guidelines to map e-TOM processes, TAM mapping and SID models. Developed Business Architecture (BA) using IBM WCS (WebSphere Commerce Server), IBM Sterling Configure, Price and Quote), IBM Sterling Commerce Order Management along with IBM BPM (Business Process Management) with the IBM Telecom Pack (TP 8.5) architecture and MDM-Customer and MDM-PIM for the 360 view of the Customer master and Product catalogue respectively. Created use cases for service assurance flows in fault management space
• Developed statement of work (SoW) for PureApp on SoftLayer for off-premise PaaS solution. Provided Platform as a Service (PaaS) cloud computing solution and integration service for MVNO to build out their development environment using IBM’s PureApp on SoftLayer. Configured and deployed pattern for BPM, WCS, MDM, WCM, DP and DB2 databases. Resolved connectivity issues for developers/administrators and troubleshoot server issues. Used putty to access WAS deployment manager, custom node, application, Webserver’s & IBM DB2 servers. Utilized WinSCP to detect logs, configuration, war, ear, tar etc files. Utilized SQuirrel client to access DB2 and to verify tables related to WCS, BPM, WCM, MDM. Developed operational model for PureApp.
• Trained team on TM Forum Frameworx best practices, eTOM, SID & TAM. Coordinated with TM Forum to get CTO team members certified on eTOM, SID & TAM.

Confidential, Raritan, NJ

Johnson & Johnson Consultant - Infrastructure Solution Architect

• Worked closely with GOC architects, DBA’s, developers, administrators & windows/Linux/storage engineers to translate customer requirements into detailed technical requirements, and developed sustainable solutions.
• Provided scalable infrastructure design for Johnson & Johnson's enterprise servers, database platforms, virtualization, cloud, application servers, networking, storage infrastructure (SAN, NAS) and backup environment
• Recommended server type, OS, database, applications to support scalable, reliable and secured the solutions.
• Designed cloud architecture and solutions based on AWS EC2 web services. Defined scalable infrastructure design using VPC.
• Provided designs for Oracle 11.2 G on Linux RHEL v6 OS using VMWare Vsphere ESX 5.0. Designed HP-UX migration solution using HP blade/rack servers including SAN storage & backup design. Used NBU Media/master server for backup of data. Recommended for Oracle dataguard for geographically redundant DR solution. Used HP Brocade SAN switch, P6350 EVA, 3PAR, MSL4048 Library with LT05 tapes for SAN storage. Used NetApps software NAS storage & data archiving solution.
• Provided server design solution for SQL server running on windows 2012 and recommended MSCS for failover
• Provided end-to-end solutions for web, application & database server with high availability (HA) & disaster recovery (DR). Defined RTO/RPO to determine the need for HA, backup & DR.
• Provided design for application with load balancing, security, identity management solution using active directory (AD) and LDAP.
• Utilized disk layout & sizing tools to determine the appropriate size of HP servers. Used DB calculator for DB sizing. Created bill of materials (BOM) to outline server specifications and disk layout of OS.
• Provided architectural design & solutions for applications using service-oriented architecture (SOA), enterprise service bus (ESB), and software technologies such as .NET, Java, J2EE etc. Defined both software and hardware design for presentation, application and data layers

Confidential, Allen, TX

OSS Solution Architect

• Designed and implemented SevOne performance management solution for Corporation Services Company. Built indicators to monitor the performance of routers, switches, servers and devices using standard SNMP, ICMP, HTTP, WMI and other pollers. Defined devices, their related objects and mapped them into devices based on ports, protocols and connectivities. Defined/created systems and application performance metrics/reports for Wiki Dashboard, Cisco Call Managers, MAX application server, MS Exchange Servers and Cisco Unified Communication Services. Similarly, developed performance reports on processes and service metrics for Linux/Unix servers, SQL/Oracle DB Servers and Apache and other Web servers. Enabled alerts when monitored devices and objects crossed defined thresholds. Performed troubleshooting activities to remove detected anomalies
• Provided architectural and design solution to build up new development & QA environment for Cox Communications.

Confidential, Philadelphia, PA

Comcast Consultant - Business Analyst

• Developed business requirements for wholesale Ethernet and small cell backhaul initiatives. Performed business and operational impact assessments. Developed level 0, 1 & 2 process flows for sales, service delivery and service fulfillment functional areas
• Proficient with ASR/LSR and MACD order processes. Familiar with Century order management solution
• Developed business readiness testing (BRT) plan based on order types/scenarios, created/tracked scorecard/metrics, identified risks, defects and validated end to end process test cases with end users
• Possess solid understanding of Access Service Order Guidelines (ASOG). Expert with business support systems (BSS) such as customer relationship management (CRM), ordering & billing integration using ASOG
• Developed user content documentations such as user guides, M&Ps, job aids and worked with Comcast University to develop user training materials

Confidential, Mount Laurel, NJ

Principal Engineer

• Provided end-to-end support for realization of service provisioning, activation and inventorying network assets using Cramer.
• Led, coordinated & facilitated joint application design (JAD) sessions for Task Engine (TE) development for provisioning & activation of ME, CBH, EoHFC, Type II services for Cramer releases
• Collected HLD approvals from NetEng resources for Cramer-Radius, Cramer-DNS, Cramer-CCS, Cramer-IPControl, and Cramer-TTS interfaces for ME, EOHFC & Type II services. Handed off the approved design documents for development team to develop features in timely manner
• Provided supports for device modeling of new device types such as Cisco CRS 6500, Cisco ASR 9000, Juniper MX 960/480, Ciena 3930 etc. in Cramer. Maintained master list of device types that had been modeled in Cramer.
• Developed a write-up to initiate a data integrity management to achieve consistent and accurate data passing between applications. Outlined the auto-discovery and reconciliation functionalities/techniques, polling polices, frequency of polling and reporting.
• Developed end-to-end L2 aggregator processes from intake to delivery for Metro Ethernet/CBH Services
• Developed CRAN split process for NE/CRAN Engineering. Presented market ID/code generation process in DRT when ASN splits takes place at market level
• Led companywide naming standards initiatives to achieve unified and consistent naming schemes for all functional areas. Led/facilitated regular naming standards intake calls to identify/define naming gaps in circuits, devices, FQDN, CLLI etc. Developed cost-benefit analysis, ROI & payback period to justify the software solutions to streamline varied, conflicting and inconsistent naming schemes among tools and applications. Authored device naming standards document as published on Comcast naming standards portals.
• Develop end-to-end device modeling processes for Cramer, SevOne, Spectrum, HP-NA, iTRC & PAT, and outlined roles and responsibilities of NE platform & CRAN engineering and NE Lab test engineering for certifying OSS tools
• Presented demo on Cramer functionalities, components, architectures, & interfaces to engineers & management
• Developed write-ups to define HLD format & review processes, and outlined the roles and responsibilities of PE & NetEng in order for quick delivery of design and requirements of Cramer functionalities
• Participated in UATs’ and signed offs on new features/functionalities as developed in Cramer
• Created lab test-out reports on Cramer’s Auto-Discovery & reconciliation functionalities. Developed TC’s for lab test-out of Cramer AD & recon functionalities and conducted 3 day long test between NE lab test engineers and Cramer meta data developers
• Presented TMF’s e-TOM processes and SID modeling to management to adopt across all functional areas
• Inventoried & cataloged OSS and BSS tools in company and recommended to streamline tools to reduce OPEX

Confidential,Bellevue, WA

Principal Engineer/Enterprise/Solution Architect

• Developed business cases, systems architecture, systems design and requirement documents, and user guides for an initiative called network element state tracker (NEST). The NEST is used by NOC techs to toggle the network element (NE) states between new, in service, maintenance and decommission modes. The application framework was built on .net and used IIS. Used UML modeling/notations to define system interfaces, boundaries and interactions. Developed use case, sequence, activity, object/class diagrams to define requirements
• Developed system design and requirement for “Master Console” tool in order to enable NOC to access a unified and single dashboard, and to launch the most common tasks that they perform frequently on a day to day basis to act fast and restore network outages. Secured user access, authentication, identity and SSO mechanism were applied.
• Developed SA Intake tool using MS-Access. Used Share Point to develop survey taking.
• Defined strategic solutions and design analysis to integrate all OSS application using canonical models. Inventoried and cataloged all applications using eTOM within service assurance and fulfillment space. Developed functional attributes, relationships and interfaces for all applications to execute and display measurements against various operational SLA’s. Each metrics were weighted as success or failure against strategic initiatives from customer, financial and technological perspectives.
• Evaluated IP service monitoring and service assurance tools between HP’s NNMi v8i & NAS against CA’s Spectrum 9.0 and HP OVPI vs. CA eHealth. Performed feature by feature gap analysis to assess the comparable IP configuration, fault and performance monitoring solutions of HP and CA.
• Defined iDO architecture, strategies, and roadmaps for network management solutions. Identified “problem area” in

Confidential,Parsippany, NJ

Senior Solution Architect

• Defined unified and common architecture for OSS solutions. Defined short and long term strategies for OSS applications
• Developed business cases and roadmaps. Created trial plan and trial test cases, and shared those with vendors and lab team for execution and compliances. Coordinated with contract management for product specific NDAs, RFP distribution and contractual issues.
• Developed fault management (FM) RFP. The RFP were reviewed by fellow architects, fault management SE, DEV and OPS folks. A high appreciation came from senior management on the effort and it saved company a substantial amount of money. Led and coordinated efforts to arrange for technical demos from prospective FM solution vendors. Prepared comparative assessments on strengths and weaknesses of all leading FM solution vendors. Developed evaluation matrix to screen out vendors.
• Prepared RFP for performance management (PM) systems. Evaluated vendors PM solutions, architectures, database, development tools, and reporting components. Prepared executive presentation with vendor’s strengths and weaknesses. Participated in user development and operation training. Defined performance management (PM) processes for development, operations and systems engineering.
• Developed auto-discovery request for proposal (RFP). Developed functional and physical architecture for T- Confidential auto-discovery solutions.

Confidential,Parsippany, NJ

Senior Systems Engineer/Technical Business Analyst

• Performed alarm analysis for network elements, developed requirements and filled in alarm templates for development team to build custom rule sets and coding
• Completed systems requirements for TDOA, OTA, WIG, Blackberry, Ericsson, Nortel and Nokia BSC and MSC, Cisco ATM, Comverse MMS, Nortel HLR and others to interface with national alarm systems called NetExpert.
• Possess excellent understating of the 3GPP specifications for 2G, 3G and LTE technologies.
• Interpreted alarm cause codes/point of failures of 2G, 3G and LTE networks and resolved failures
• Interpreted 3GPP cause codes for 2G, 3G and LTE in context of issue at hand. 
• Possess good understanding of 2G, 3G and LTE call flows in general.
• Possess thorough understanding of 2G/3G/LTE session and mobility management procedures in particular.
• Possess Good understanding of the protocols and call flows on Gb, Gn, Abis, A, Um, Iups, Iucs, S1-U, S1-MME, S11, S4, S3, and S10 interfaces
• Gained first-hand knowledge and experience with analyzing alarm data from following nodes: BTS, BSC, RNC, NB, eNB, SGSN, GGSN, PGW, SGW, and MME
• Gained experience working with the Ericsson OSS, Nokia OSS, ALU OSS, Traffica, & Geoprobes
• Prepared Operational Technical Plan (OTP) to implement Cingular-T- Confidential migration project

Confidential, Middletown, NJ

Member of Technical Staff 

• Provided technical demos on CONNECTVU product to CLEC service providers. Provided pre-sales technical support and acted as technical liaison between sales force and development team.
• Gathered and analyzed requirements from customers and written requirements documents to add new features as per customer’s need and then handed over to development team to develop the feature.
• Worked closely with various SME’s to provide integrated business solutions to CLEC service providers.
• Performed compatibility analysis on traffic data and service measurement. Developed data dictionary using MS-Access to capture the network elements, entities and traffic peg counts info. The data dictionary is then mapped into visual basic macro that generated partial service requirement document (SRD). The developers then loaded the SRD components into Informix database. Written SRD for AutoPACE 16.0 release.

Confidential, Middletown, NJ

Systems Engineer

• Prepared SNMS 5.0 systems requirements document that supported OC48 Sonet services
• Developed feature requirement of T1/T3/T45 services from operation, administration and management (OA&M) perspectives. Created systems test plans, built test cases, and tracked and logged defects. Reviewed codes developed by development team.
• Prepared systems requirements documents to enhance frame relay ordering and provisioning systems called AOW/AISE. Prepared Business Requirement Document (BRD) and Systems Requirement document (SRD) to put web tools for sales force to view integrated work status of an order. This tool eliminated time consuming logins by sales folks into various systems such as AISE, POCITS & SOTS to search for the status of orders, and to see if the orders are in jeopardy or met critical dates like DD, EXDD, ICC, PCC, CC, etc.