OBJECTIVE:

• My objective is to secure a “hands - on” manager or team leader position in a company with a clear strategic vision that relies heavily on Information Technology for its realization.

TECHNICAL SKILLS:

Computer Languages/Applications/Operating Systems used: Windows 2000 and 2008 Server; Citrix Metaframe 1.8 and Windows Terminal Server; SQL Server 2000, SQL Server 2005 and 2005 Express; Maximo CMMS Application; Windows XP Pro and Windows 7; Microsoft Office 2003, 2007, and 2010; Backup Exec 6.1, 7.0, 9.x and 10.x; iTera HA; Kaseya; DoubleTake; Amicas PACS; Amicas OrthoPACS; Cerner EMR.

PROFESSIONAL EXPERIENCE:

CONFIDENTIAL, Dallas, Texas

IT Director

• Assisted in re-design of internal network including changing switches to PoE
• Installing Cisco WAP throughout facility
• Upgrading Cellular Communications throughout facility
• Implementing new hardware prior to Cerner go live for EMR and Anesthesia
• Part of the team implementing Cerner for EMR and Anesthesia
• Creating and maintaining Active Directory and Cerner access accounts
• Amicas PACS client installation
• Amicas OrthoPACS support
• Support of ScrubStation
• Help Desk support
• Second line in Cerner support
• Created hardware inventory for all computers and printers
• Assisted other facilities on an as needed bases
• Maintained changes to NEC 8200 PBX as well as voicemail
• Installation of new camera security including communication stations
• TV re-wire due to signal strength
• Changed facilities Dish to Time Warner Cable for more channels at a lower cost
• Vendor and contract negotiations saving the company money
• Implemented Sirius Radio with all OR’s and Imaging Center
• Configured and assisted installation of TempGuard monitoring devices
• DSX Morpho BIO Reader building security system
• Maintain Sprint smartphones
• Integral part of team for all new construction within the hospital
• Support for all Physician’s access to EMR, PACS, and outside resources
• Manage one Support Specialist

Network Manager

• Expanded the network server’s from 6 to 93 including Windows 2000, Windows 2003, Windows 2008, SQL Server, MDaemon ( corporate Email), Virtual Servers, File/Print, ADP Payroll, Application Servers, Handheld application, Prescient, and Cognos Enterprise Solution.
• Created/Submitted/Review Cellular Wireless RFP
• Manage software assurance corporate wide
• Manage cell phones and blackberry’s corporate wide in regards to data plans, usage, and billing
• Re-negotiated contracts for all wireless company wide.
• Managed and implemented with a team of 3 a CoLo Disaster Recovery Site located in Allen, TX
• Support for RAPs, JDE World, JDE One World, and PeopleSoft ERP systems.
• Help support two (2) iSeries 570 with a total of 12 LPARs; will be expanded up to 21 LPARs.
• Migrated from Windows 2000 Active Directory to 2003 Active Directory.
• Helped maintain and support SQL Server Databases for corporate handhelds using the tools Opalis and DataStage.
• Managed entire LAN, WAN, MAN environments regarding installation and support.
• Began with support of 5 processing plants across 3 companies in 2002 and grew to support of 19 processing plants across 13 companies in 2009
• Managed, maintained, and configured VoIP using Cisco Call Manager v7.01, Cisco Unity Connect 7.1.2, 3 Call Centers, and Avotus Call Manager reporting tool
• Setup Handheld TCOM systems for one company in 4 processing plants and its remotes
• Setup and configured iTera high-availability software on 6 iSeries partitions
• Implemented first phase of the DoubleTake project (high-availability software for Windows servers)
• Managed, coordinated, and administered the consolidation of network, server, and iSeries resources of 12 of the current 13 companies (still on-going), including each of their respective processing plants and remote locations.
• Move existing PCs, laptops and servers to the corporate AD domain
• Evaluate existing network infrastructure and identify potential cost savings and problem areas
• Converted e-mail systems from Lotus Notes to MDaemon (server side)
• Managed Network Services Group as the staff grew from 3 to 8 which support a total of 3468 network devices
• Setup and installed original PortMaster for Handheld communications via modem
• Setup and maintained building security system
• Implemented corporate MP2 at 5 locations
• Set up corporate ADP Servers
• LIT, training application, Rollout for 12 companies and remotes
• Created preliminary yearly budgets for all hardware and end-user software
• One of the key individuals for yearly IT audits
• One of the key individuals for primary point of contact for litigation, attorneys and upper management
• Managed the implementation of the helpdesk application, Help Star
• Created Corporate Policies on Hardware, Software, Internet usage, and Email.

IT Manager

• Designed and implemented a CMMS application for track work orders, labor, material, and estimated cost. The database backbone is SQL Server 2000. Train end user’s on how to access and navigate through the new application.
• Designed and managed implementation of computer hardware and software inventory system based on asset tags.
• Improved IT infrastructure, increasing LAN system up time from 55% to 98%.
• Designed and implemented a Internet Access infrastructure utilizing Cisco routers and SonicWall Firewall security with VPN connection to all remote locations.
• Procured and managed the implementation of Nortel Norstar KSU telephone system replacing antiquated system from Lucent. The conversion from individual analog phone lines to digital ISDN PRI trunks.
• Implemented Citrix Metaframe over VPN using Equinox 16 port modem connections to allow up to 16 simultaneous remote access sessions to internal applications.
• Implemented Windows 2000 native domain structure.
• Train end user’s on in-house applications.
• Handle all IT yearly budgets.
• Created documentation system for documentation of all pagers, mobile phones, and all computer equipment including LAN and WAN equipment.
• Restructured mobile phone and pager plans, saved the company over $36,000.00 per year.
• Manage all corporate servers including web server, mail server, file and print server, and application server.

Network Engineer/Communications Analyst

• Team leader to three technical support and three AS/400 programmers.
• Implemented all Microsoft Client Server solutions including Windows NT, Windows NT Terminal Server, SNA Server and Lotus Domino Server, totaling ten servers.
• Implemented and managed Novell Netware server.
• Implemented and managed LAN, WAN and MAN environments including wireless networking connectivity. Managed Lotus Domino Server for Databases integrated with AS/400s and as mail servers for the entire enterprise.
• Managed four AS/400 systems including system management, communication management and ERP Application management.
• Managed communication with remote sites using TIE lines and Controllers, and Cisco routed Frame Relay connectivity over TCP/IP.