SUMMARY:

• I have worked at and completed Program Engineering Management roles with major installations at Confidential.
• I have detailed experience in Program Engineering Management and Operations Management, Storage Management Systems within a facility, Network Operations Center, Radio and Television Broadcast facilities.
• Managing/designing system installations and systems setup with Enterprise SAN/NAS architecture. Software Engineering and Web Services.
• Detailed working management of IT Systems, MS Windows Systems, Apple Systems, Red Hat OS, VoIP, LAN/WAN network architecture, VOD, IPTV, Linear, and large - scale Network Operations Center systems.
• Detailed designs for infrastructure, operations and build out for entire facilities including IT and networking systems audio systems, video systems, RF Centers, Data Centers, Storage Centers and satellite systems.
• Engineer/Architect / Project Manager/ OPS Manager experience from concept to a build-out of an entire facility infrastructure.
• Lead and conducts focus effective project meetings with diversified groups as required.
• Creates and maintain strong and positive internal and external business relationships.
• Ensure that business practices and ethics are not circumvented.
• Actively support and promote adherence to the client's Customer Service Excellence program.

TECHNICAL SKILLS:

• Confidential systems
• Grass Valley Broadcast Switchers/Routers
• A/V Distribution Gear
• Deltek Cost Point Software
• Omneon Servers
• Sony Broadcast Electronics Professional Broadcast Switchers & Routers
• Visio
• AutoCad
• VidCad
• Quality Assurance (network testing). SeaChange Broadcast &Editing Servers
• Media Clusters HW/SW
• PC & MAC HW/SW
• Naggios
• Alloy Ticketing Systems
• StorageWorks 2008
• HP Integrity Servers
• HP 3PAR Systems
• ProLiant (DL/ML/Blade) & AlphaServers
• Digital VAX & PDP Servers
• Brocade
• Cisco SANs
• HP ICE
• HP SIM
• MS Windows 200x/ NT 4.0
• Exchange Server. Protocols include TCP/IP
• IPX/SPX
• DNS
• DHCP
• NAT
• SNMP
• HTTP
• MPEG 2
• MPEG 4
• H.264 Streaming
• MPLS (MPLS VPN
• TE)
• OSPF
• BGP
• ISIS)
• QoS
• IP Multicast
• VOIP
• Telecommunications Security
• Ethernet Networking Systems
• Security Installs (PIX Firewall)
• VPN
• PAP
• CHAP
• MS-CHAP
• VLAN
• Cisco Access Lists
• Tandberg VTC Systems
• HD Conferencing
• Integrator Packages
• Telepresence Management Tandberg Codian Bridges GW3500/GW4500 Series
• Telepresence Server and Tandberg Codecs
• Polycom Digital Signaling Processors
• ClearOne Digital Signaling Processors
• Life Size VTC packages
• AMX
• Crestron systems
• ISDN
• T-1 to OC192
• Motorola IRD’s
• Digiciphers
• I-control
• Isilon Digital Storage & FTS
• Cisco 6509
• Cisco 6513
• Cisco 3750
• Cisco 2960
• Cisco 5505 and Cisco 3002 systems.

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Senior Technical Program Engineering Manager

• The large clients are EBay, PayPal, Google, NVIDIA and several multi - million dollar projects. I do utilize Agile, SDLC, Waterfall and Scrum methodologies to manage most all projects. I am responsible for developing and maintaining a budget and schedule to ensure timely completion of all software security related projects. Maintain standard project management documentation, scope and metrics. I manage Microsoft Azure migrations, implementation / integration in to the Cloud. I manage large scale wireless integration systems with Cisco and Aruba wireless systems.
• I do build and execute project plans for companies and corporate projects. I do execute software development (SDLC) and IT infrastructure projects. I ensure the software development process does adhere to the requirements and objectives of the project: I do measure project performance using appropriate PM tools (MS Project, Visio, etc.) and techniques in order to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all stakeholders.
• I do manage changes to the project scope, project schedule, and project costs using appropriate verification techniques in order to keep the project plan accurate, updated, and reflective of authorized project changes as defined in the change management plan and facilitate customer acceptance.
• I do ensure a common understanding by setting expectations with Executive Management in accordance with the project plan in order to align the stakeholders and team members. I do implement the approved actions and workarounds required to mitigate project risk events in order to minimize the impact of the risks on the project.
• I also manage security related project management meetings that are in scope of the project.

Confidential

Senior Systems Program Engineering Manager

• Sr. Engineering Manager for the Confidential Projects group on the west coast.
• I travel throughout Argentina and Venezuela and help the projects with scheduling, procurement, installation, certification and operational issues for the projects of building new facilities in South America.
• I support the IT and network computer systems, RF and Video systems, MPLS systems, Fiber Technologies, wiring and integration systems, budgets, contracts and management in making the decisions to build out the entire facilities.
• I use Microsoft Project, Word, Excel spreadsheets and Power point for a majority of the projects.
• The position included travel and working from the LA offices and the Latin America facilities.
• I am responsible for the leadership, guidance for all of the IT Projects in regards to IT Project Management best practices.
• I did provide critical expertise and innovation in establishing, setting and leading project objectives, and generally setting the direction of the project teams.

Confidential

Senior Systems Program / Engineering Manager

• Sr. Engineering Program Manager for the Motorola / Arris group on the west coast operations.
• I travel throughout California and help solve any issues for the products and projects that Motorola supports in upgrades and swapouts for hardware and software.
• I support the DAC / CASMR / BSR and set top box products and the Engineering and Management staff in the warehouses and in to the Headends from the Midwest areas to California.
• I would also evaluate and manage architecture diagrams, infrastructure and build out specs to ensure the maximum facility workloads and resources.
• I did collaborate with other managers and professionals throughout the company as required to effectively identify and resolve business and functional issues related to all IT and operations projects. I did take ownership for driving these issues to closure.
• I had to proactively escalate issues as necessary and will maintain practical and working knowledge of relevant business processes, and emerging business issues, in order to be able to respond quickly and efficiently to the needs at hand.

Confidential, California

Senior Systems Program Engineering Manager

• Sr. Engineering Field Manager for the Confidential group on the west coast for the X1 Xfinity platform.
• I travel throughout the USA installing the product inside the Headends and the Confidential training facilities.
• I train the Engineers and Techs on the product, report issues to tier 3 and the Engineering and Management group and help solve any issues for the product.
• I support the X1 product and the Engineering and Management staff in the warehouses and in to the Headends from Denver to California. I also analyze the business model for the X1 in the field and on site in the headends.
• I recommend changes to hardware and software development to the corporate offices and follow thru with updates and revisions to software and hardware for the new X1 platform for Confidential .
• I had to monitor and stay abreast of all new technological, legal and operational changes that affect the activities and work processes associated with the various projects.
• I had to make recommendations for changing developments and carry out improvements to the p rojects.

Confidential, California

Director of Network Operations / Senior Systems Manager

• Responsible to keep the facility up to date with ISO 9001 standards and in approval with OSHA rules.
• I am very active with tier 1, tier 2 and tier 3 support on all services at all levels.
• Create, implement and manage an on-boarding process for all new clients
• Manage the creation and maintenance of all NOC related documentation
• MPLS architecture design and development, and deployment.
• Monitor work queues to ensure 100% compliance with SLAs
• Support Linear Operations, Video On Demand with several video technologies, PPV events, including DAC's,
• DNCS's, VOD command centers, vendor specific NMS's, closed loop encoding systems, etc.
• Ensure escalations of all network events for all video devices and applications such as VOD pumps, IP Encoders,
• Multiplexers, Decoders, EAS video systems, Digital Simulcast systems, VOD systems, ADS/UET IP Multicast systems, and many other applications.
• Currently using IBM 2011, 2011, 3011 and 3650 servers. Motorola IRD’s, Tandberg (Cisco) IRD’s.
• Design video monitoring systems and alerts for network operations. Engineering/Architect experience from concept to build out with equipment such as gateways, codecs, switches, routers, MCU's, etc.
• Oversee the On-Demand programming, offering content services including aggregation, metadata creation, encoding, distribution, asset management, and 24-hour customer technical support. The current platform is deployed at over 300 headends and is integrated with every combination of VOD server, middleware, IPG, and set-top box. Polycom VTC systems design and integration.
• HLS encoding and format conversions and QC for MPEG files delivered to sites across the USA.
• Oversee procedures and policies for networking and file delivery systems for storage and distribution
• Project Management and overall project management for current and future systems.
• Currently using Manzanita and the Sencore products for checking all files types and transcoding.
• Currently using Telestream and Digital Rapids for encoding.
• Currently using Confidential Symphony and Final Cut Pro for editing systems.
• I currently have detailed experience with protocols such as IP, TCP/IP, IPX/SPX, DNS, DHCP, NAT, SNMP,
• HTTP, MPEG 2, MPEG 4, H.264, H.320/H.323, Streaming and NetBEUI.

Confidential, VA

Senior Systems Engineering Manager

• Implemented designs, concepts, configuration, project management, and engineering
• Oversee IT System Engineering Design and Operations along with many Broadcast and AV projects
• Managed more than 10 departments of Engineering along with more than 30 staff engineers
• Managed all aspects of Broadcast and Audio/Video systems such as RF/VTC systems, ASI/IP conference rooms H.320/H.323 protocols, CODEC’s, streaming media systems, VoIP and other streaming systems
• Installed and configured Integrity and ProLiant (C-class & P-class blade servers) with Virtual Connect, Brocade & Cisco SANs, multiprotocol routers (MPR, MPX); meta-SANs (FC routing, FCIP tunneling, iSCSI bridging)
• Managed system installations, systems setup, configurations, security and monitoring;of more than 350 staff members for Enterprise applications
• Integrated, installed, and configured several storage systems such as HP Data Protector, HP Storage Essentials, HP System Insight Manager and Veritas NetBackup for many clients all over the country in many military and commercial environments
• Heavily involved in the procedure for the companies ISO 9001 standards and regulations. Going thru a major audit with experts of the ISO standards and training employees to learn about the ISO standards.
• Set up Microsoft Exchange Servers, SQL Server, Storage Management, and several wireless systems
• Installed and integrated systems to The Pentagon, The White House, Office of Naval Intelligence, Fort Knox Center of Excellence Fort Hood Television and Radio, Fort Bragg NOC, Army War College, Army Lab Corps, AFRTS Radio and TV Network and other military bases all over the USA
• Expert using Microsoft Windows 7, Microsoft Enterprise 2007 applications, Microsoft Office 2010, Microsoft Project 2010, Microsoft SharePoint 2010, and Oracle Primavera
• Integrated Microsoft Exchange Servers, SQL Server, and wireless systems with many other third party applications to complete systems operations
• Responsible for specific timelines, delivery of materials, providing the correct resources such as materials,equipment, staffing, testing, Auto CAD Drawings, QC and final signoff for completion of projects.
• Installed and designed large-scale Network Operation Centers with Video On-Demand, special event recording and playback systems.

Confidential, Atlanta, GA

Sr. Systems Project Engineering Manager

• Set up more than 200 Microsoft Exchange Servers, 90 SQL servers, and for equipment in High Definition control rooms and studios installed and integrated in to the Confidential center and Turner Studios in Atlanta GA
• Detailed experience large RAID systems and SAN, and networking systems, VOD, PPV and Networking for file delivery systems with storage and distribution.
• Detailed experience with Macintosh OS, Apple X SAN and G5 machines, Windows 2000, NT Server, XP and many other platforms
• Detailed experience with Microsoft SQL Server and databases
• Set up Virtual Connect, Brocade & Cisco SAN’s, multiprotocol routers (MPR, MPX); meta-SAN’s (FC routing, FCIP tunneling, iSCSI bridging), System Insight Manager (SIM), Insight Control (ICE),Rapid Deployment Pack (RDP), VMS & Windows (clusters) and data migration (Storage Mirroring, TDMF)
• Detailed experience with broadcast systems also includes Confidential.
• Worked with Auto Cad, VISIO, Microsoft Project, Excel and several other applications to manage many projects and the details of all systems
• I left because the company was going thru layoffs during bad economic times.