Systems Network Engineer Resume
Saint Petersburg, FloridA
TECHNICAL SKILLS:
Software: Microsoft Office 365, Microsoft Office 2010, 2007, 2003 including Office Communicator, McAfee Professional 9.0, McAfee Enterprise 8.7, Domain Name System (DNS), Active Directory (AD), Windows Internet Name Service (WINS), Remote Desktop, VPN Client, Real VNC Viewer, Imaging Professional, SQL Server 2005, 2000, 7.0, WebConnect Pro 6.2, Salesforce, Logmein, Acronis, Visual Basic, Visio, Exchange 2007, 5.5, SupportMagic, Internet Explorer, Google Chrome, Firefox, Spiceworks, Adobe Reader, Adobe Professional, .Net Framework, Super AntiSpyware, Acronis, Sonicwall, OPS/MVS, OCF/Voice
Operating Systems: Windows Server 2008, 2003, 2000. Windows 8, Windows 7, Windows XP, 2000, NT4.0, MAC OS, MVS/ESA, MVS/XA
Hardware: Dell PowerEdge servers, with PowerVault storage using Raid0, Raid1 and Raid5. Most every Dell and Confidential Desktop, and Laptop known, HP and Lexmark networked and local printers, Kodak, Canon, HP and Fujitsu scanners, Blackberry s, iPhones.
PROFESSIONAL EXPERIENCE:
Confidential, Saint Petersburg, Florida
Systems Network Engineer
Responsibilities:
- Network Administrator position for DNS server with Active Directory, Exchange server and several other host servers for accounting, HUD, charity and state benefits.
- Create Exchange accounts for ccdosp.org domain email users for five counties.
- Created Help Desk screens and populated inventory using Spiceworks software.
- Clone, build and repair new and used equipment such as desktops, laptops, printers for the many sites.
- Maintain and manipulate Sonicwall firewall for central office.
Confidential, Chicago, Illinois
Systems Network Engineer
Responsibilities:- Network administration to lead team for support of five locations on LAN/WAN.
- Used DNS and Active Directory to regulate and monitor file access to ensure confidentiality and proper use.
- Purchaser for Chicago locations hardware, and software.
- Server maintenance and support including patches and updates.
- Windows 7 and Win XP desktop, laptop and printer maintenance and support for multiple locations.
- Vendor contact and relationship manager.
- Monitored system performance, provided security measures, and applied corrections.
- Oversaw scanning operations from paper to online images made available nationwide.
- Scheduled and performed data backups and disaster recovery operations.
- Installed, diagnosed and trained users on Microsoft Office 365, 2007 and 2010.
- Performed multiple office relocations covering data lines, routers, switches and staff.
Confidential, Elk Grove Village, Illinois
Network/Systems Support
Responsibilities:- Installed and maintained Connect:Remote clustered NT servers.
- Wrote scripting to build and send data files to 250 remote sites daily.
- Primary for Exchange 5.5 Server and Electronic Mail distribution and maintenance.
- New hardware configurations and software installations and customizations.
- Performed problem determinations and applied corrective actions for mainframe and LAN sessions, printers connectivity, all applications and peripherals.
- Created configurations and was accountable for 3174 controllers for over 20 sites.
- Carried out user training and skills sharpening sessions.
- Resolved open problem tickets and handled vendor service calls.
- Purchased and introduced the Help Desk to the company.
- Populated database, received and opened call tracking information for all incoming calls.
- Answered 80% of initial calls and triaged the remainder to 2nd level support.
- Maintained the central site CPU with 24 remote sites.
- Installed and maintained PS/MVS (Operations Productivity System). Wrote automation with REXX programs to achieve automation with OPS.
Confidential, Chicago, Illinois
Senior Operations Analyst
Responsibilities:- Performed mainframe operations and maintenance
- Scheduled test time for programming staff.
- Scheduled and ran daily, weekly and monthly jobs on mainframe.
- Ordered and maintained all stock, and recommended personal computer packages.
- Performed IPL, initial system startups on AS400 and larger mainframe systems running IMS, CICS, DB2, Jobtrac, and SAR Sysout Retrieval.