SUMMARY:

• IT Professional with 6+ years experience as Systems Engineering/Administration, supporting Windows 2000/2003/2008/2012 servers and VMware 4.x/5.x/6. x
• Expertise in installation, configuration and administration of Windows NT/ 2000/ 2003/2008/ 2008 R2 & 2012/2012R2 servers on HP/Compaq, CISCO UCS, Dell Power Edge, IBM xSeries hardware platforms.
• Expertise in WINS, DNS, DHCP and Active Directory services in Windows 2003/2008/ 2008 R2 & 2012/2012R2 servers.
• Experience working on Change Management, Request Management and Incident Management in Service Center/Remedy.
• Expertise in WINS, DNS, DHCP and Active Directory services in Windows 2000/2003/ 2008 R2 & 2012/2012R2 servers.
• Experience with the various Windows protocols and services: WINS, DNS, IIS, SFTP, Terminal Services.
• Experience in Implementing and Administration of Active Directory Services, replication, Trust Relationship and Enforcing Domain Group Policy.
• Experience in implementing and configuring hardware and software RAID under Windows NT/ 2000/2003/2008/2008 R2/2012.
• Good experience in Blade server hardware, RAID, Microsoft Windows Clusters. Compaq / HP Blade Server hardware maintenance. HP Insight Manager
• Worked in large complex directory environments with experience supporting Windows 2003/2008 Active Directory (AD).
• Expert at AD, DNS, DHCP, File Server, IIS Web Server, FTP, Terminal Server, Windows Clustering, Exchange Mail administration.
• Experience with AD Group Policy, GPO, GPP, Users, Domain users and also handled permissions of users, Groups, File shares and Privilege to access LAN and Domain.
• Hands on experience with citrix Xenapp, Xen Desktop.
• Expert on implementation Thin Provisioning and RAID levels Raid 0, 1, 5, 10 for Disk management.
• Expert in Decommissioning VM’s and Esxi and all Hardware with in Data Center.
• Expert in Power Shell scripting.
• Proficient in handling hardware issues and Data Center Operations.
• Experience with HP, CISCO,IBM blade servers and rack mount servers.
• Expert on HP enclosure onboard administration and Virtual Connect.
• Hands on backup platforms like EMC AWAMAR and also DATA DOMAIN.
• Administrating, creating and modifying DNS records, DHCP scope and reservation
• Configuring and administrating DNS, DHCP, web servers and other Active Directory Services.
• Experience with enterprise backup systems and disaster recovery with SRM.
• Familiar with all networking protocols like TCP/IP, HTTP, DNS, SMTP.
• Experience with Microsoft Network Load Balancing and Microsoft Clustering technologies.
• Excellent skills in patching and hardening Win2000/Win 2003/2008//2008 R2 & 2012/2012R2 servers using Windows Update and also by using the staged patches.
• Experience in resolving all levels of Severity Tickets, root cause investigations, system outages.
• Proficient Experience in installation and configuration of VMware ESX 3.0/3.5,vSphere 4.0, VMware ESXi 4.1/5.0/5.1/5.5/6.0, VMwareVirtual Center 2.0/3.5/4.0/5.0/6.0 & 6.2.
• Experience in configuring VMware CPU and memory shares for virtual machines.
• Experience in building VMware virtual machines from templates and CD/ISO image.
• Administration of VMware Virtual Center and virtualization services VMware DRS, VMware HA, VMotion and SVMotion.
• Expert knowledge on configuring hardware iSCSI and NFS storage to VMware ESX (i) hosts from vSphere client.
• Experience in configuring VMware standard vSwitch & dvSwitch.
• Experience in cloning VMs and deploy new virtual machines from clones.
• Converted many (P2V) physical servers to Virtual Machines using VMware vCenter Converter part of decommission legacy servers effort.
• Experience in migrating the virtual machines between the ESX (i) Hosts using cold migration and VMotion.
• Provided 24/7 On Call production support onsite and remotely on rotation basis.

TECHNICAL SKILLS:

VMware Platform Skills: vSphere 6.0 /5.1 / 5.0 / 4.1 / 4.0, ESXi 5.5/5.1 / 5.0, ESX 4.1 / 4.0, Virtual Center Server, VMware View, VMware vCenter Orchestrator, HA, DRS, Storage VMotion, Site Recovery Manager, Host Profiles, vApp, VMware vCenter Heartbeat, VMware vSphere Client, VMware Thinapp, P2V, V2V, VMware Consolidated Backup, VMware Management Assistant, Capacity Planning, Plate spin Power convert.

Server Operating Systems: Microsoft Windows 2000, 2003, 2008 R2, 2012.

Desktop Operating Systems: Windows XP, Windows Vista, Windows 7, 8, 8.1.

Management Tools: HP Onboard Administrator, Azure Cloud, HP Virtual Connect Manager, HP Service Manager, Avocent DS View, Putty, MKS Integrity Change Management Software, Vulnerability Management, ground works VI Monitoring Tool, VMKernel Monitoring Software, IBM Tivoli Storage Manager, Microsoft Robocopy GUI, Solar winds IP Address Tracker, Veeam Backup, Fast SCP, Lync.

Network Protocols: TCP/IP, DNS, DHCP, LDAP, FTP, VPN, VTP VLAN, SNMP, SMTP,Firewall.

Database: Microsoft SQL Server, MySQL, Oracle, MS Active Directory, MS Exchange, MS SharePoint

Scripting: PERL, Shell BASH, PHP, ASP

Hardware: HP/COMPAQ ProLiant servers, HP/IBM Blade Centers, IBM X - series Servers, Lenovo E-Serie, Dell Power Edge Server, DLT/DAT Tape backup, DLT Tape Library, Tablet PCs, Cabling/Patch panels, UPS APC, PC/Laptop Hardware, HP/IBM Blade Center.

EXPERIENCE:

Confidential, Detroit, MI

System Administrator(VMware, Windows, Wintel)

Responsibilities:

• Installing and Maintaining Windows 2008 and Windows 2012,2012 R2 Servers.
• Responsible for conducting vulnerability scanning and identify system and network vulnerabilities.
• Resolved Problems related to Disk Space Usage.
• Resolved problems related to performance metrics such as Processor Usage, Memory etc.
• Perform day-to-day operation and troubleshooting of VMs.
• Migrated Standalone servers using converters like Platespin and VMware converter. P2V and V2V migrations.
• Implementation of Public/Private cloud infrastructure using VMware vCloud Director.
• Automation of many task using Vmware Vrealize Automation center VCAC and implemented many custom workflows using VRealize Orcestrator vRO.
• Performed many hot/cold VM provisioning and P2V, V2V migrations using platespin and Vmware Converter.
• Integrated VCAC with Vcenter Server, VCloud Director vCD, vRealize Orcestrator vRO, VCenter Operations Manager vCops, vRealize Business vRB.
• Worked with all components of HP (Smart Start, Insight Manager, Diagnostics, Network Configuration Utility etc) and Wintel Stack
• Scheduled jobs for updating the Firmware and ProLiant Support Pack (PSP) through scripting and Altiris Tool and involved in the Data Center Transformation.
• Teaming NIC’s using HP Teaming software for redundancy during failures.
• Used Altiris to Install the Operating System and to run scripts to update patches on HP Servers
• Update patches on Servers Working Experience with Active Directory Components (AD Users and Computers,
• DNS, DHCP and WINS etc.
• Keep Virtual hardware and VMware tools updated to keep a healthy environment
• Maintaining Print servers, Application servers and File Servers.
• Hosting websites in IIS and configuring the app pools.
• Experience in installing and configuring Microsoft Windows 2008 R2 and 2012 Servers from ILO management tool n Rack servers and blades. Worked with security aspect.
• Work with storage team to create LUNs/NFS and Map it to VMware vSphere ESX (i) hosts.
• Experience in installing and configuring vSphereESXi’s on HP and Cisco bladeservers.
• Experience in migrating VMware vSphere hosts from ESX 3.5 U2 to 4.0 and ESX (i) 4.1 to ESX (i) 5.0.
• Installed and Configured Windows Servers in a single domain Environment.
• Facilitated the setup of PC for the new user, provided setting permission to user and helped them with the Log on various problems.
• Designed and implemented SCCM 2012 /SCOM 2012/SCDPM 2012 infrastructure as a service in Azure to monitor, manage, backup & restore the Azure workloads.
• Management packs developed for the SCOM Product Group are downloadable from the Microsoft catalog
• Support for the Security team with firewall maintenance, firewall change configurations, troubleshooting,
• Engineered and deployed large-scale SCOM 2007 and 2012 management groups in secure environments
• Involved in monthly patching window and deployed Software updates to the windows servers using SCCM.
• Management of eDiscovery cases in Office 365 Security & Compliance Center from setup of new cases to running search queries and export of data for collection.
• Provision Azure Active Directory Azure Management for all users
• Custom Azure Templates for quick deployments and advanced PowerShell scripting.
• Responsible for maintaining user access in VMware virtual Center, configuring mail alert for any failure in HA, DRS, CPU and memory, patching on security, OS using SCCM patching and updates.
• Replicated client setups using combinations of Azure and Hyper-V for testing purposes.
• Spent a lot of time setting up and testing varies Azure Products.
• Evaluated existing LAN environment, technical support, reliability of existing equipment and add-on services.
• Proficiency in documentation for Server Builds, Application Installations, Mapping the drives and Issues which can occur in updates, followed ITIL/ITSM standards.
• Trained extensively by IBM on how to parse and analyze various IBM and Lenovo Server Diagnostic Logs (Dynamic System Analysis (DSA), Integrated Management Module Service Data (IMM and IMM2), as well as Chassis Management Module (CMM) and Advanced Management Module (AMM) for Flex Chassis and Blade Center Chassis.
• Planned, configured, tested, monitored, troubleshoot and tuned complex network infrastructure such as router, gateways, firewall systems, voice mail, call management system and network security devices.
• Setup, configure, and monitor backups within NetBackup and Veeam.
• Perform scheduled and on-request restores from selected backups including necessary DBA tasks
• Automated test on IBM/Lenovo x-Series e-Series and p-Series system (Blade/Flex Systems/UI Applications Black Box and White Box Testing
• Deploy Microsoft Systems Center Suite, SCCM & SCOM and also execute varieties of test scenarios on various Microsoft specific Servers.
• Involved in analysis of SharePoint 2010 and Migration from MOSS 2007 to SharePoint 2010 with installing and configuring SharePoint 2010.
• Monitor IP compliance systems to ensure their effectiveness.
• Implementation of servers and technology for IP compliance
• Patching all Windows servers and workstations with Company standards.
• Customize the Windows 2000/2003 Servers in terms of Registry, Audit/Account/Security policy, patching, to sustain Company Standard Operating Environment.
• Involved in On Call rotation for supporting production strictly maintaining SLA's.
• Configured Domain Name Server (DNS) and created forward/reverse lookup zones with associated pointer records.
• Worked with the IBM Tivoli Storage Manager, for taking the Incremental backup of the server.
• Rack-mounted servers like IBM & Dell hardware, tower servers, desktop, laptop and other peripherals.
• Hands on management and implementation of Active Directory Schema, DNS, Sites, Services, GPO/OU, replication, FRS, Exchange, Lync, and all MS Services.
• Troupleshoot the Microsoft Lync 2013 for instant messaging and video conferencing
• Install NetBackup, Veeam, and ExaGrid updates as needed
• Extending solutions for end user problems including interface with clients whenever requested.
• Maintain DNS, DHCP and Trust Relationship between domains.
• Migrated SQL server Databases to new Azure cloud servers. Experience in Backup, Restoring and Moving of Databases; Configuring SQL Server Agent Jobs and designing Database Security.
• SAN fabric support, including Fiber Channel, FCoE, ISCSI
• Configured Virtual SANs (VSANs), basic and enhanced zoning, Node Port Virtualization (NPV), Node Port Identifier Virtualization (NPIV), Fiber Channel over Ethernet (FCoE), Fiber-channel (FC) and multihop FCoE on IBM and Lenovo Servers
• Providing technical support for Flex Chassis switch and networking configuration and IBM/Lenovo System X support. Also providing support for Lenovo XClarity product.
• Transferred to Lenovo L3 HWPE team to seed new Lenovo XClarity support team. Responsible for defect creation & management via IBM ClearQuest
• Experience in configuring VMware virtual machine port groups, console ports groups, VMKernal port groups and VLANs.
• VM deployments using powershell scripts.
• Experience in installing and configuring VMware Virtual Center servers and VMware vCenter Appliance.
• Managed VMwareESX (i) hosts using vSphere client and Web client.
• Played a vital role in Creating Virtual Machines, Cloning virtual machines, converting P2V(used standard VMware converter tool), VM-Provisioning (Linked clones, thin disks, de-duplication ) taking Snapshots of virtual servers, HA, DRS, VMotioning.
• Added and configured SharePoint 2013 lists, sites, and created custom forms.
• Configured SharePoint 2013 Site Administrating Settings. Created and documented process for deploying Virtual machines on VMware.
• Create thin provisioned VMs to suite client application requirements and expanding Hard Disk sizes as requested by clients.
• Used Remedy Tool for ticketing (Change Management, Incident Management, and Request Management), solarwinds remedy, servicenow
• Provided On Call support 24x7 during Critical Issues for Production Environment.

Windows, VMware, Unix, System Administrator (Intern)

Responsibilities:

• Installed and upgraded VMware vSphere ESXi 6.0, 5.5, 5.1,5.0/4.1/4.0 and ESX server 4.1/4/3.5 with several ESXi servers, and Guest OS Servers.
• Collaborate with project implementation teams to build infrastructure that complies with vendor requirements while meeting project requirements.
• Responsible in building physical and virtual server’s on Windows, ESXi host, creating clusters, adding ESX hosts to clusters, and adding storage.
• Performed Hardware and Software maintenance of Windows Server environment, including VMware ESX/ESXi host, Clusters, Servers and Virtual Machines and Interfaced with different Venders.
• As a member of a group of Administrators, responsible for providing for 24x7 support for production and responding to users tickets created from Peregrine Ticketing Tool.
• Administering Information store Management, Public folder Management, Exchange system Manager Management, Groups and Address List Management, administrative Group Management.
• Experience creating VMware vRealize Orchestration (VRO) workflow.
• VMware vRealize Automation (vRA), VMware vRealize Operations (vROPS), VMware Configuration Manager (vCM), VMware Site Recovery Manager.
• Performing Snapshots, Cloning, Cold Migrations and Hot Migrations. Creating resource pools and adding VM's into the VDI pools.
• Migration of Inventory Management and QuickBooks software from on premise Windows server to Azure VM (IaaS)
• Expert in Power Shell scripting.
• Managing Cisco servers using Cisco UCS manager.
• Involved SCOM agent deployment for organization with over 1300 servers.
• Experience in Implementation of SAN and NAS environments using FC, FCoE, iSCSI Protocols and NFS and CIFS Protocols on EMC VNX,VNX2 and CLARIION, VMAX systems
• Install and Management of VMware Site Recovery Manager (SRM) and Patch management. using VMware Update Manager for ESX server.
• Provide functional testing of the Lenovo XClarity Administrator management software to ensure proper operation with Lenovo and IBM servers. Provided support for SharePoint 2010/2013 technical and administrative problems.
• Installed and configured vSphere ESXi on HP blade/Rack servers/Cisco UCS.
• Experience with VMware system patching using Update Manager.
• Configuring and administrating DNS, DHCP, web servers and other Active Directory Services.
• Monitoring utility using tools like site scope. vCops, Solar Winds, RVtools.
• Configured VMware on clustered environment, implemented migration of virtual machines using VMotion, Virtualized Windows servers using VMware Converter and Plate Spin.
• Installed/Configured the WebSphere server and JBoss application server and managed tuning and performance of high profile applications running on them.
• VM Deployment, VM Tools upgrade, Operating system template updates, disk, CPU, memory, NIC management, clones and snapshots. Clearing ticketing tool for Problem/Incident requests.
• Oversaw technical execution for global deployment, resolved customer technical issues through diligent research, reproduction, and troubleshooting.
• Installed and administered Group Policy Objects (GPOs), MS Hyper-V, DNS, DHCP, IIS, LDAP, FTP, File and Print servers.
• Managed VMware HA (High Availability), Failover, Fault Tolerance (FT), Distributed Resource Scheduler (DRS).
• Experience in creating and monitoring Resource Pool for Virtual Machines Resource Reservation and Limits.
• Troubleshoot computer/network, Internet and email problems for users.
• Creating and managing user accounts and the groups in Active Directory users and computers.
• Involved in daily Performance monitoring and Active Directory troubleshooting with the ability to analyze server performance and make recommendations for improvement.
• PowerShell server administration; automating deployment and configuration of SCOM
• Create VPN accounts for users in the firewall, Regularly monitor switch, router, and firewall logs to isolate issues and Password recovery for cisco switch, router, and Fortigate firewall
• Responsible for converting physical servers to virtual environment using P2V and VMware Converter.
• Used tools such as VMware Converter, Plate Spin Power Convert to work on ESXi Environment for the P2V conversions.
• Successfully rolled out Microsoft Patch Management / Security patching via WSUS to the entire enterprise. Research known security vulnerabilities, create baseline of security patches, download and configure the console with new patches and baseline and test baseline in a Lab environment.
• Involved in analyzing and implementing OS patches and hot fixes as well as other OS configurations and updates using Blade Logic Patch Management tool
• Expertise in Desktop Client Troubleshooting and handling WAN and LAN issues.
• Performing health checks and monitoring, ITIL/ITSM the Windows servers for any critical alerts like hardware failures, critical events, disk space issues and dependency services that are running on the servers on daily basis. Worked with service now, remedy.
• Used different Administration and support tools(Veeam Backup-FastSCP) to perform regular backups and restoration of the virtual machines disks and data
• Documentation includes PCI compliance Requirements, Project Plan, Network Diagrams, P2V migration and Network design and upgrade recommendations.
• Provide support to application teams on IIS configuration, Ensure availability and capacity of key services such as file, print, DHCP and DNS. Experience with configuring FCOE using Cisco nexus 5548
• Maintaining FTP Sites and creating Virtual Directories in IIS 7.
• Configuration of VMotion, vSwitch, and VLAN in VMware Virtual center.
• Worked on VMware tools upgrading and Windows patch updates project for enterprise wide.
• Involved in Backup/Recovery using snapshot, snap mirror on NetApp and use CommVault as well as off side Amazon AWS S3 storage backup. Provide clients with documentation addressing IP compliance issues and solutions
• Wrote Perl scripts to automate provisioning process in AWS.
• Using Hot Plug feature for increasing the performances of virtual machine.
• Administering rights for Users and Groups for Virtual Center access.

Windows, VMware, Unix, System Administrator (Intern)

Responsibilities:

• Maintained datacenters and associated running systems.
• Involved with developing and implementing IT initiatives to increase productivity and efficiency while reducing management overhead. Main role is to provision virtual machines and physical as per client requirements.
• Worked with LVM,kick start, on linux, unix. Worked with setting up files and folders on RHEL 5.
• Involved in operational support of Active Directory, WINS, DNS, and AD enabled applications.
• Installing and updating the windows patches.
• Creating NTFS shares on Windows Servers and provide permissions to users.
• Setting up perform windows servers to analyze performance issues.
• Built and manage Virtual servers on VMware ESX Server 3.0/3.5.
• Experience in creating Clusters in Virtual Center and adding ESX Hosts to Virtual Center Cluster.
• Experience in setting up VMKernel Network and Enable VMotion.
• Worked on Migrating Virtual Machines with VMotion.
• Configured and managed of AD, GPOs, LDAP,DHCP, DNS, FTP, WINS, File server, Print server, Windows Clustering.
• Deployed VM Manager framework, and automated provisioning of VMs.
• Patch Management using WSUS and patching SCCM, security patches.
• User Accounts and Groups generated in Active Directory (AD
• Administered and setup user profiles in Win2003/2008 servers and ADS maintenance.
• Administered and setup Print servers in Win2003/2008 server.
• Expertise in troubleshooting for Windows Systems on issues correlated to Servers, Local Services, Data Centers, and Server Configuration.
• Handled VMware solutions to support multiple Storage connectivity options such as Fiber Channel-SAN, ISCSI, NFS, NAS.
• Ensured optimal performance and capacity planning and capacity management for the Windows and VMware environment.
• Migration of VM's from Host to Host using vMotion and from one LUN to another LUN using storage vMotion.
• Deployed Vm’s from powershell scripts.
• Managed Virtual machines through Snapshots, Templates, Hot clone, Cold Clone, P2V, V2P and V2V conversions.
• Monitored ESX/ESXi hosts and Resource pools using vCenter operations manager.
• Day-to-day activity involved storage expansion on Windows, NIC Teaming, Memory Upgrades, configuring shared LUN's.
• Handled multiple storage connectivity options such as FC-SAN, iSCSI, NFS (NAS) and internal storage.
• Improved quality and promoted knowledge sharing by documenting processes and mentoring colleagues on best practices.
• Worked on ServiceNow ticketing system to resolve technical issues.