IT Sales Support Engineer Resume Orlando, FL - Hire IT People

SUMMARY:

Capable Network Specialist with 10 years’ experience in systems infrastructure development and network technology analysis.
Possesses strengths in team leadership and collaboration, downtime risk management and client/server on windows Server 2003 - 2008. Also Provides excellent skill with cisco Router and switches.
24/7 on-call network operation IT Support Help Desk.

TECHNICAL SKILLS

Expertise in LAN/ WAN administration, server configuration hardware/software installation benchmark testing troubleshooting/repair, help desktop support, project management, client relations, and staff training/supervision.
Security Access and remote Control Exchange Server 2003 to 2008
Resolution of all hardware/software issues.
Monitor and maintain network security/stability for Confidential Proliant server and Confidential LH Pro Net Server operating in a Windows NT environment.
Maintain Citrix Server Configuration software, on windows 2003 server, initiating network security on MS exchange server.
Knowledge of telecommunication fundamentals and testing of T0,T1,T3, SONET, Frame Relay, network protocols, routers, switches and TCP/IP

PROFESSIONAL EXPERIENCE:

IT Sales Support Engineer

Confidential, Orlando, FL

Responsibilities:

Responsible for handling all internal and External sales Department Communication
Provided off site support to sales team out of office meetings
Responsible for other duties as assigned
Installed Printer, Router and Switches designed by Customers
IT support 24/7 on call

Network Administrator

Confidential, New York

Responsibilities:

Network Administrator

Confidential, Orlando, FL

Responsibilities:

Configuration frame relay XP Server
Installed and configured the frame relay password Manager console
Performed migration from Citrix 4.0 into 4.5
Configuration and troubleshooting in local printer
Relocated and recommissioned server hardware. Provided routing configuration into Citrix Server
Help Desk IT Support 24/7 on call operation.

Network Administrator

Confidential, Tampa, FL/New York City, NY

Responsibilities:

Installed and supported IPSECVPN in New York and Chicago, training and supporting Confidential users.
Specified and upgraded all computer equipment from desktop to back-end servers for all locations including routers and switches.
Managed installation, upgrade roll out, and troubleshooting for windows- based Networks with focus on computers/Network systems running Citrix server.
Configuration of domain on Windows 2003 using active directory and exchange server.
Created and manage standard desktop images for employees based on job function reducing the time required to install appropriate software on a new PC

Network Administrator/Engineer

Confidential, Tampa, FL

Responsibilities:

Performed migration from NT environment to windows 2003 and active directory
Built and configured VPN tunnels between cities on three continents, as well as VOIP Gateway /server
Implemented central office/branch network security where none existed previously using Cisco PIX and VPNS

Network Consultant

Confidential, Clearwater, FL

Responsibilities:

Control analysis on Citrix server which performed diagnostics in SQL 2005 database.
Supported and deployed network infrastructure in a multi-vendor environment. Platforms deployed and managed include bay network Cisco, ascend and 3com Routers, switches remote servers.
Designed, wrote and implemented network operations that include Active Directory.
Installed and configured windows 2003 Server to provide interoffice email and shared internet access

Network support

Confidential, Tampa, FL

Responsibilities:

Hardware systems analysis including network support
Responsible for research acquisition and configuration of all new network and Server hardware
General desktop support and web development for exchange Server administration
Collaborated on ground floor network design/ development of IT Consultant Company. Configuration of domain on Windows 2003 using active directory and exchange server

Network Engineer

Confidential, Miami, FL

Responsibilities:

IT support manager regulating LAN/WAN network operation in the company.
Provided third party support for internal computer
Installed and maintained network availability, performance monitoring and notification systems
Assisted in development of emergency strategies and fault tolerance for all support