SUMMARY:

• I am looking for a technical opportunity in a stable, forward thinking environment that will challenge and expand my technical expertise so I can share in the company’s success.

TECHNICAL SKILLS:

• Microsoft Office 365
• Office 2002/2003/2007/2010/2013/2016 Pro
• Mobile Devices - Apple/Android, Phones and Tablets
• Anti-Virus - Symantec Endpoint Protection, Malwarebytes,, McAfee Anti-virus, various other eradication tools
• Wireless Networking
• VPN - Site to Site, AnyConnect, Fortinet, NetExtender
• Windows 2000WS / XP / Vista / 7 / 8 / 10
• Windows/Manufacturer updates
• MAC IOS
• Datto, Mozy
• Azure - VM, Security, Backups
• Windows 2003/2008 Server
• Active Directory, LDAP, DNS, File Server, SMTP, IIS, RDP/RDS
• Dell Servers, Desktops and Laptops
• HP servers, Desktops and Laptops
• Surface
• Sonicwall, Cisco and MicroTik
• Exchange 2003/2007/Online
• Norton Ghost
• ConnectWise
• LabTech
• IT Glue
• TrustWave
• Barracuda Email Filtering
• SSL Certificates, SSH, Public/private keys
• SSO/Federation
• Kronos Workforce Manager
• Master Control
• Serena Business Manager
• Serena Version Manager (PVCS)
• Stat (Formerly Quest Stat)
• Microsoft SharePoint 2007
• ASP .Net
• Microsoft WSUS
• Microsoft IIS 6.0/7.0
• Microsoft SQL Server - New Database, Backup, Restore, Queries
• Process and procedure documentation
• Batch and Scripting
• System Load Balancing
• Adobe CS5 Suite
• Microsoft Visual Studio 2005/8
• Godaddy / Plesk Hosting
• Layer 2, Layer 3 and PoE Switches
• Phones systems including InterTel, Toshiba, Nortel, Cisco and Shoretel
• Citrix

PROFESSIONAL EXPERIENCE:

Confidential

System Engineer

Responsibilities:

• Basic Break / Fix Support - Workstation/Laptop/Surface, Mobile phones, Remote Communications, Printers, routers, Servers
• Support Clients with Remotely (LabTech) or On-site as warranted
• Manage Client requests in in the ConnectWise ticketing system
• Develop client documentation for IT Glue
• Manage and Monitor Client Backups
• Deployment of hardware as specified by the Client(s)

Confidential

Security Administrator

Responsibilities:

• Monthly, quarterly and annual code change audits
• Kronos security, audit and user maintenance
• Serena Business Manager workflow development and maintenance

Confidential

Systems Engineer / Security Officer

Responsibilities:

• 7 X 24 X 365 system administration of systems and networks
• Exchange 2003/2007/Online Administration
• Internet and general network security and connectivity
• Off-site (Co-lo) system management, design and migration
• Web Development
• Documentation of daily procedures
• System y design and management
• Vendor relation management
• Licensing management
• Daily interaction with all levels of management and end users
• Patch Management

Confidential

Planning, Deployment and Training

• Determine Office 365 plan options
• Initial testing
• Desktop HW/SW uplift to Office 365 requirements
• DNS configuration
• Active Directory Integration
• Staged Exchange Migration
• SSO/Federation
• Deploy/configure Office 2013 on desktop/laptops
• Deploy/configure Office Tools on Mobile Devices (IOS, Android)
• Document configuration
• Generate training documentation
• Training
• SSO for the core product offering
• Identify a suitable solution provider
• Pricing negotiation
• Implement service by involving and coordinating with the client, development and solution provider support for successful result.
• Testing with initial client
• Configuration with both off-the-shelf and open source SAML platforms
• Troubleshooting
• Document process
• Provide documentation to marketing for future opportunities
• PCI Compliance Project

Confidential

Implement a PCI compliant solution

• Identify a suitable solution provider
• Negotiate the pricing with our Hosting Provider
• Implement the service
• Monitor and provide Penetration, Vulnerability and overall security scan reports to clients and staff as needed
• IT and Technology Security Policies and Procedures

Confidential

Create and maintain IT

• Architected both Polices
• Responsible for annual review and updates
• Saved in excess of $15K per month in Hosting and Communication costs

Confidential

Reduce hosting and communications costs

• hardware footprint
• MPLS and Managed routing
• Elimination of unnecessary redundancy
• Utilization of Virtual Platforms
• Contractual Agreements
• Hardware / Software acquisition and design
• Evaluation of Datacenters
• Design
• Migrated all client hardware to a secure datacenter
• Implementation
• On going support
• Successfully completed SSAE16 (formerly SAS70 Type II) review

Confidential

Project Management

• Contract Review and evaluation of existing infrastructure
• Securing internet access to the equipment in question
• Securing systems logically and physically
• Meeting with Government agency and Federal Marshals to test and review environment
• Web Development
• Created client front-end web pages
• Manage approximate 30 sites in total

Confidential

Network Engineer

Responsibilities:

• 7 X 24 X 365 system administration of up to 20 systems (profit and not for profit) and nearly 300 users within a Windows 2003 Domain
• Exchange 2003 Administration
• Nortel Digital Phone System Administration
• Day to Day administration of Juniper Netscreen Firewalls and SA Appliances
• Cisco VOIP Telephone Administration (Call Manager / Unity)
• Internet and general network security and connectivity
• Keep detailed records documentation of daily procedures
• Vendor relation management
• Licensing management
• Daily interaction with all levels of management and end users
• Patch Management
• Disaster Recovery Design, Implementation and Testing
• Annual Desktop/Laptop rollout/refresh program -
• Hardware / software spec-out of laptops/desktops
• License management
• Competitive price quoting
• Scheduling
• Imaging of new hardware
• User data migration
• Physical rollout
• Disposition of old equipment
• Implementation of trouble ticketing and system tracking -

Confidential

Project Management

• Software evaluation process
• Installation
• Deployment Numara Software “Track It” Software
• Post installation responsibilities included weekly reports to management regarding ticket resolution statistics and quarterly hardware / software change reports.
• Wireless Network Installation -

Confidential

Project Management

• Design
• Hardware evaluation
• Hardware procurement
• Deployment of Ad-Hoc wireless network including physical wiring of 10 locations on 5 different floors in common areas and conference rooms throughout the facility.

Confidential

Contract worker

• Hardware rollouts
• Wiring projects
• Large scale office (desktop hardware) moves
• (*part time motorcycle sales)

Confidential

Network Advisor

• Consultation and advisement with all facets of the firm on technologies and integration concerns
• Customer site LAN/WAN Network Design, installation and implementation
• Daily interaction with customers, vendors and all levels of management
• Windows NT/2000 server
• Windows 98/2000 workstation
• Bay Network Routers
• UNIX,
• WAN/LAN, ISDN, TCP/IP and LAN/WAN network design principles.