Lead Network Engineer Resume
Dresser, WisconsiN
SUMMARY:
- 9 years of professional experience with Cisco Certified Network Engineering, performing networking, configuring, troubleshooting, installing and maintaining of networking devices.
- Providing 24/7 quality assurance in network monitoring, optimization and fault management services in network operation center.
- Hands on experience in configuring and Deployment of Routers and Switches in network support.
- Experience with Cisco Routers, Cisco Switches, Load Balancers and Firewalls.
- Experience in Routing protocol configurations: OSPF, BGP, MPLS VPN, DMVPN, HSRP and EIGRP.
- Switching tasks include VTP, ISL/ 802.1q, IP sec and, VLANs, Ether Channel, Trunking, GRE Tunneling, Port Security, STP and RSTP.
- Proficiency in configuring the VLAN setup on various Cisco Switches.
- Communicating and escalating tickets with service providers for network outrage issues.
- Proposed upgrades, installed, and configured Solarwinds Log and Event Manager and Solarwinds Orion modules for network infrastructure monitoring.
- Knowledge of troubleshooting, implementation, testing and optimization of static and dynamic routing protocols such as EIGRP, OSPF, BGP, MPLS.
- Involved in good documentation practice of different stages of validation life cycle in compliance with 21 CFR Part 11.
- Developed and deployed a dynamic multipoint VPN (DMVPN) network to distribute data across Europe.
- Manage multiple resources from various internal teams to develop cloud solutions based on detailed workload requirements.
- Manage day - to-day operations and configuration of Check Point firewalls.
- Excellent working knowledge of TCP/IP protocol suite and OSI layers.
- Design, configuration, and support of Cisco Nexus Platforms (Nexus7K, 5K, 2K).
- Hands on experience in configuring Cisco ASA firewalls.
- Work with cisco partners to help set up and troubleshoot voice network issues.
- Experience in Layer 3 Routing Protocol configurations: OSPF, EGIRP, BGP, RIP and MPLS.
- Troubleshooting for Layer 2 LAN technologies but not limited to Ethernet (Switched, FastE, GigE), STP, RSTP, VLANs, Cables, Bridges, VTP, and Trunking (802.1q), port security, routing protocols and Aruba Wireless platform.
- Developed and successfully integrated Python scripts to automate SSH login and data collection for network devices not supporting Telnet.
- Implementation of HSRP, VRRP for Default Gateway Redundancy.
- Performed IOS upgrades on Catalyst 2900, 3500, 4500 and 6500 series switch and Maintained redundancy on Cisco 2600, 2800 and 3600 routers with HSRP.
- Worked on Router series such as 2800, 2600, 2900, 3600, 3800 and 7200, switches such as Cisco 3725, 3560, 3550, 2960, 2950, 4500 & 6500.
- Worked on automating data loading, extraction and reports generation using UNIX Shell scripting.
- Password recovery, upgrading of IOS of Cisco devices.
- Performed and managed internal, supplier audits, facilitated external customer and regulatory audits by FDA.
- Upgraded WAN connectivity between the multiple locations.
- Knowledge in IPV4, IPV6, RIP, EIGRP, OSPF, BGP, DHCP, DNS, SNMP, RMON, NAT.
- In-depth knowledge on Routing Policies, Network Architecture, IP Subnetting, VLSM, TCP/IP, NAT, DHCP, DNS.
- Implemented enterprise McAfee ePO solutions for enterprise security including Endpoint protection, encryption, DLP, and Application whitelisting (SolidCore) and many more products implementation phase.
- Hands-on experience with TCP/IP, LANs, WANs, and WLANs (Wi-Fi)
- Deployed Cisco Wireless LAN Controller (WLC) 5520, created SSIDs for the shows, mapped VLANs to SSID's and linked AP's with WLC.
- Good knowledge of Tunneling Protocols (IPSEC/GRE).
- Understanding the requirements of the client to deploy an efficient network.
- Proficient in MS Windows, MS/Open Office, MS Project 2013.
- Dealt with monitoring tools like (Solar winds, Cisco prime), network packets capture tools like Wire-shark.
- Work closely with business in collecting all telecom requirements, which included IVR (Interactive voice response), voice mail, DID/extensions, call forwarding, call accounting etc.
- Interviewed customers by telephone to identify legal issues, and obtain and process the information, worked with customers in all stages of the Child Support process.
- Possess strong network troubleshooting and communication skills.
TECHNICAL SKILLS:
Cisco Routers: 2600, 2800, 2900, 3600, 3700, 3800, 3900, 4400, 7200
Cisco Switches: 2900, 3500, 3600, 3750, 4500, 4900, 6500, ASR9k
Nexus: 2k, 5k, 7k
Juniper: M320, T640
LAN Technologies: Ethernet, Fast Ethernet, Gigabit Ethernet, interVLAN routing, VLAN, VTP, STP, RSTP
WAN Technologies: HDLS, MPLS, Channelized links, Frame relay, HDCL, DS3, OC192, Fiber Optic Circuits, Frame
Routing Protocols: EIGRP, OSPF, BGP, Route Filtering, Route redistribution, static Routing, Summarization
Switching: VLANs, VTP, STP, RSTP, PVST, MSTP, VDC, VPC, inter-VLAN switching, multicast, Port security, Ether-Channels, SNMPV3
VOIP Devices: Cisco IP phones, Avaya
Voice Technologies: QoS, Computer Telephony Integration (CTI), VoIP, PoE, SIP, MGCP, RTP
VPN Technologies: GRE Tunneling, Site-to-Site VPN, SSL VPN
Network Security: Cisco ASA Firewalls, Check, SSL, Access Control, SonicWall, Palo Alto Firewall, F5 Load Balancer.
Monitoring Tools: Solar winds, Voyence, Packet tracer Ethereal, Wireshark, Openview, Dashboard and GNS3
Redundancy Protocols: HSRP, GLBP, VRRP, RPR, NSF-SSO
Servers: Domain servers, WINS servers, FTP servers, DNS servers, Proxy servers, Application servers
Operating Systems: Windows XP/Vista/7/8/10, Nexus OS, Cisco IOS, LINUX, Macintosh, Activate Directory.
Hardware: Dell, Cisco, IBM, SonicWall Applications
Programming languages: python, shell script, C
Virtual Technology: VMware, Citrix
Microsoft office: Excel, PowerPoint, Word, Visio, office 365
PROFESSIONAL EXPERIENCE:
Confidential, Dresser, Wisconsin
Lead Network Engineer
Responsibilities:
- Gathering requirements from Business and implementing Change orders in Confidential Region network infrastructure.
- Investigating existing setup and identifying changes that could satisfy business requirements and implement them.
- Worked on Cisco Layer 2 switches (spanning tree, VLAN)
- Implemented Site-to-Site VPNs over the internet by Dell Sonicwall Firewalls
- Network Redesign for Small Office/Campus Locations. This includes changes to both the voice and data environment.
- Use and maintain routing protocols EIGRP, OSPF and BGP on the Routers in the network & also worked on BGP Route Reflectors
- Installed and configured the Cisco routers in four different customer locations. It includes coordinating with Charter in order to bring the serial interface up for T1 link. Also, configuration includes frame relay, BGP and VPN tunnel on GRE
- Configured and designed LAN networks with Access layer switches such as Cisco 2960 switches.
- Involved in complete LAN, WAN, Extranet redesign (including IP address planning, designing, installation, pre-configuration of network equipment, testing, and maintenance) in both Campus and Branch networks.
- Configured multiple VLANS for different equipment’s and other devices in the environment (Legacy machines, PC’s, Printers, guest and others)
- Worked on configuring, upgrading and verifying the HP operation system.
- Experience working with Cisco 2960,3850 & 3650 devices.
- Worked as a part of data center deployment where we converted from HP Pro Curve 1810 to Cisco 3850
- Experience working with BGP attributes such as Weight, Local-Preference, MED and AS-PATH to influence inbound and out bound traffic.
- Working on routing protocols like BGP, RIP and EIGRP
- Coordinating with vendors for movement of Date centers and migrating WAN links to new locations
- Configured HSRP for all VLANs in Campus region.
- Responsible for Check Point and Cisco ASA &Palo Alto Firewalls environment.
- Prepare network documentation such as Network diagrams, updating SOPs and updating all documents with relevant changes and uploading it into shared Netinfo Inventory.
- Created manuals, Data Flow Diagrams, and ER diagrams using MS Visio.
- Configuring routing neighborship with partners and controlling routing updates with Filter lists for security
- Involved in Switching Technology Administration including creating and managing VLANs, Port security, Trunking, STP, InterVlan routing and LAN security.
- Deployed a large-scale HSRP solution to improve the uptime of collocation customers, in the event a core router became unreachable.
- Expanded Wifi to entire campus coverage with Aerohive.
- Setting up the WiFi connections whenever needed as per the user's requests.
- Experience in deploy networks and maintain constant visibility and control, all enabled by a powerful cloud or on-premises platform and ecosystem that tie connectivity, insights, and applications together using Hive Manager.
- Having Data Center Design Experience, installing and Configuring Network Devices in a Data Center including patching the cables in the Patch Panel.
- Troubleshooting and resolve the Splunk - performance, search poling, log monitoring issues; role mapping, dashboard creation etc.
- Implemented HSRP on the Cisco 2960 Layer 3 switches and EIGRP, OSPF on 4 Cisco 3850
- Extensive knowledge and troubleshooting in data communication protocols and standards including TCP/IP, IEEE 802.3, Cable Modem, POE, Multilayer Switching.
- Provide Remote support for Windows Servers.
- Other responsibilities included documentation and supporting other teams.
- Technology Used: Routing, Switching, Firewalls, VPN Tunnels, GRE, STP, HSRP, SNMP, VLANS, BGP, Natting
Environment: Cisco2960,3600,3500 switches and Cisco 3850/3650/2800 routers, HP Switches, Checkpoint, SonicWall Firewall, Aerohive, Hive Manager, OSPF, BGP, VLAN, HSRP, LAN, WAN, GRE, IPV4.
Confidential, Houston, Texas
Network Engineer
Responsibilities:
- Project oriented role in Data Center infrastructure with migration, implementation, deployment and design
- Provided change control process for complex route optimization support and standards to existing and new migrations.
- Experience in converting WAN routing from EIGRP/OSPF to BGP which also involved converting from point to point circuits to MPLS circuits where OSPF is used for local routing only. Design and configuration for DMVPN/iWAN
- Maintenance and administration of the access layer devices and Data Center.
- Experience with LAN protocols like STP, RSTP, VLAN, VTP, MST and Port Channel Protocols like PAGP, LACP
- Team member for the Configuration of Cisco 7206 router with VPN and Configuration of Catalyst switches.
- Done Bandwidth Upgrading for remote sites.
- Implemented multiple Wireless Access Points.
- Administration and operational experience Fabric Path, OTV and FCoE on Cisco Nexus 7k.
- Experience in Upgrading, degrading and managing the Palo Alto Firewalls using Panorama.
- Troubleshooting of protocol based policies on Palo Alto Firewalls and changing the policies as per the requirement and as per traffic flow.
- Deployment of Palo Alto firewall into the network. Configured and wrote Access-list policies on protocol based services.
- Experience with design and configuring Overlay Transport Virtualization on Cisco NX-OS devices like Nexus 7000.
- Experience in enabling STP attack mitigations using MD5 authentication for VTP, disabling all unused ports and putting them in unused VLAN.
- Performed system validation, testing and test automation development in Telecom/ Datacom and client/ server technologies.
- Initiate and maintain productive relationship with consortium representatives, California Department of Health Services, and California Health Care Exchange representatives.
- Tested integration of Dell X-series switches with Sonicwall TZ firewalls and WLAN with SonicWall SonicPoint.
- Experience with Splunk technical implementation, Planning, customization, integration with big data and statistical and analytical modelling.
- Migration of network devices (F5, Juniper, Aruba , Riverbed, Routers& switches) from one zone to other. Changing the management IP address.
- Supported wireless networking team working on Aruba wireless.
- Experience in deploying Splunk across the UNIX and windows environment.
- Directed installing, and testing of equipment's like modems and routers to ensure that products meet specifications and codes according to client requirement.
- Authored functional specifications for new SonicWall features.
- Experience in Configuring VPC, VDC and ISSU software upgrade in Nexus 7010 Including NX-OS Virtual Port Channels, Nexus port profiles, Nexus Version 4.2 and 5.0, Nexus VPC peer link.
- Responsible for layer 2 securities which was implemented using a dedicated VLAN ID for all the trunk ports and setting the user ports to non-trucking, deployed port security when possible for user ports.
- Configuration, troubleshooting and deploying of DMVPN, checking of DMVPN tunnels flap to show always UP will secure the relationship between the neighbor’s formation with the help of using Debug commands.
- Working with telecom companies including Comcast and Sprint for WAN connection link between headquarters and remote sites.
- Analyzed current cloud services market dynamics and augmented existing Cloud Services, Cloud Infrastructure Planning and Design and also for Cloud Services.
- Troubleshooting and management of the Cisco Voice Solution, Installation and support of Voice circuits.
- Voice circuits and inventory management.
- Worked on connecting to database and fetch the data with Python.
- Created manuals, Data Flow Diagrams, and ER diagrams using MS Visio.
- Managed the F5 BigIP GTM/LTM appliances to include writing iRules, SSL offload and everyday task of creating WIP and VIPs.
- Upgraded load balancers from Radware to F5 BigIPv9 which improved functionality and scalability in the enterprise.
- Performed OSPF, BGP, DHCP Profile, HSRP, IPV6, Bundle Ethernet implementation on ASR 9K redundant pair.
- Deploying and decommissioning the VLANs on core ASR 9K, 5K and its downstream devices.
- Used load balancers ACE and Load balancing technique with multiple components for efficient performance and to increase reliability through redundancy.
- Performed troubleshooting, fixed and deployed many Python bug fixes.
- Troubleshooting for Layer 2 LAN technologies but not limited to Ethernet (Switched, FastE, and GigE), Spanning-Tree, VLANs, VTP, and Trunking (802.1q). Deliver installation of wireless networking infrastructure
- Work with Load Balancing team to build connectivity to production and disaster recovery servers through F5 Big IP LTM load balancers.
- Configuration and troubleshooting of Nexus 7010, 5020, 2248 devices.
- Installed and tested Cisco router and switching operations using OSPF routing protocol and MPLS switching for stable VPNs.
- Hardware used in DMVPN are Cisco 2691 and 3725 routers for Multiple IPSec Pass- through is only supported on Cisco IOS software releases.
- Work closely with network engineers, field technicians, equipment vendors, and telecom carriers to troubleshoot and resolve various types of network issues and outages.
- Experience in Checkpoint IP Appliances R61, R65, R70, R75, R77 & Cisco ASA Firewalls.
- Good knowledge and hands on experience of implemented firewall policies to Cisco ASA.
- Prepared Check Point firewall configurations for migrating from Cisco ASA 8.2 version to Cisco ASA8.4 versions.
- Plan and integrate Microsoft Skype for Business Unified Communications hosted solution for temporary Corporate Headquarters.
- Responsible for the security management and security operations of a large distribution center. Keep District Manager advised on all aspects of NMS Security Services operations at the site.
- Involved in the troubleshooting aspects of complex network infrastructure using routing protocols like EIGRP, OSPF and BGP. Used MS Visio to meet these requirements
- Wrote python routines to log into the websites and fetch data for selected options.
- Optimized performance of the WAN network consisting of Cisco 3550, 3750, 4500, 6500 switches by configuring VLANs.
- Experience in Networking, Security, Systems & Datacom, Technical support for all clients, Selling/ upselling of Datacom products.
- Experience with Class of Service/Quality of Service configuration and administration.
- Configured VLANs with 802.1q tagging. Configured Trunk groups, ether channels, and Spanning tree for creating Access/distribution and core layer switching architecture.
- Performed IOS upgrades on Catalyst 2900, 3500, 4500 series switches and 2500, 2600, 3600, 7200 series routers.
Environment: Cisco Switches 2900/3500/3550/4500/3750/6500 series and Cisco Routers 7200/3600/3800/ 2600/2800 series, Nexus 5K/7K series, Cisco Voice, Palo Alto Firewalls, Cisco ASA 5500, Check Points R61/ R65/ R70/ R75/ R77, DMVPN, F5 Load balancer, VLAN, WAN, STP, RIP, OSPF, BGP, EIGRP, LAN, VPN and HSRP.
Confidential, Reston, VA
Network Engineer
Responsibilities:
- Installation and Configuration of Cisco Catalyst switches 6500, 3750 & 3550 series and configured routing protocol OSPF, EIGRP, BGP with Access Control lists implemented as per Network Design Involved in the redistribution into OSPF on the core
- Troubleshooting LAN connectivity and hardware issues in the network as per the company requirements.
- Experience in configuring security policies includes PAT, VPN, NAT, Access-control lists and Route-maps.
- Performed IOS upgrades 2500, 2800, 3600, 3800, 7200 series routers with HSRP.
- Configured routers using routing protocols such as RIP, OSPF and BGP.
- Installed FireEye tools to provide network security, end point security, detecting threats and preventing from threats.
- Coordinated with various telecom carries to troubleshoot and fix network issues and with onsite/colocations technicians to build, install and connect routers, switches and terminal servers.
- Design, implementation and troubleshooting (disaster recovery) of the LAN IP infrastructure using Layer 2 / Layer 3 switching, STP, Gigabit Ethernet and Trunking / channeling technologies.
- Troubleshooting of protocol based policies on Palo Alto firewalls and changing the policies as per the requirement and as per traffic flow.
- Configuring, Managing and Maintaining Networking Equipment's such as Nexus 5000, 7000, Catalyst 6500.
- Performed migration project involving migration of edge routers cisco 7600 to Juniper MX 240 and MX 480 as a part of data center edge routers migration.
- Worked in configuring and troubleshooting switching and routing protocols on Juniper EX series switches .
- Experience working with Skype for Business to communicate. Create design documentation including logical diagrams.
- Experience in ASR routers ASR 5k, ASR 9k and ASR 9000 in enterprise network environment.
- Configured STP for loop prevention on Cisco Switches.
- Managed Core network upgrade, Unified Communications & Identity Services Engine (ISE) deployment.
- Configured and maintained BIG IP F5 load balancers LTM 1600 for load balancing and application redundancy.
- Providing Network Support in the designing and implementation of P2P over T1s Frame Relay, IP over Frame Relay.
- Implemented Cisco and Aruba Wireless Controllers, Aruba Wireless Access Points at corporate site as a part of WLAN Infrastructure.
- Worked with senior network engineers for multiple site upgrades comprising of data and VOIP equipment's and also in re-configuring the new devices, as well as making sure projects are done under defined timelines.
- Design OSPF Areas for reliable Access Distribution and for Core IP Routing.
- Experience in Datacom Operations Center responsible for maintaining and troubleshooting all the technical operations, LAN, WAN, Routers, Switches, Hubs and other network equipment.
- Security policy review and configuration in Palo Alto.
- Configured security features such as IPSEC VPN, TLS and SSL.
- Configured Cisco ISE for Domain Integration and Active Directory Integration .
- Analyzed and monitored incident management and incident resolution problems using Splunk.
- Working as a VOIP Implementer in Migrating/Deploying new voice infrastructure in Cisco.
- Involved in domain management and SSL certificate for website.
- Hands on experience on Juniper EX switches: EX2200, EX2500, EX3200 and EX4200 Series.
- Technical Support for fault diagnosis, analysis & rectification of LAN & WAN networks.
- Troubleshoot issues related to VLAN, VLAN Trunking, HSRP failovers, related issues.
- Understand requirements of the client to deploy an efficient network.
Environment: Cisco switches and Cisco routers, Nexus: 2000, 5000, 7000 series switches, ASR9000, Redundancy Protocols: LAN, WAN, HSRP, VLAN, STP, VTP, RSTP, PVST, NAT, PAT, ACL, Route-maps, Routing Protocols: EIGRP, OSPF, BGP, F5, RIP, Syslog-NG, Load balancers, SSL, TLS.
Confidential, San Jose
Network Engineer
Responsibilities:
- Responsible for implementing, engineering & level 2 support of existing network technologies / services & integration of new network technologies / services.
- Experience in Installing, configuring, and maintaining of Cisco Switches (2900, 4500, 3500, 7200), Cisco Routers (7200, 3600, 2800, 2900) & ASR 1000, Nexus 5k & 2k, f5 BIG IP.
- Worked on installation, maintenance, and troubleshooting of LAN/WAN (ISDN, Frame relay, NAT, DHCP, TCP/IP).
- Knowledge on VOIP protocols like H.323, RTP, SIP and good understanding about VOIP devices.
- Configuration and troubleshooting link state protocols like OSPF in single area and multiple areas.
- Web Filtering and Categorizing on Proxies and Web Gateways.
- Collecting and Maintaining logs and reports for Audit Purposes.
- Involved in design and implementation of Data Center Migration, worked on implementation strategies for the expansion of the MPLS VPN networks.
- Experience with Cisco 3500, 6500 series equipment and configuring and deploying.
- Monitoring and maintaining compliance standards on Company’s Endpoints.
- Deploying, Configuring, Upgrading and Monitoring Security Compliance Management products and policies (Endpoint Security, Web Gateway).
- Troubleshooting WAN, LAN issues and provide speedy resolution within SLA.
- Configure new switches/routers and places into the network via Emergency and standard change controls.
- Managing and troubleshooting Security Compliances infrastructure servers on any operational concern.
- Deliver support for Remote Access VPN ad troubleshooting.
- Planned, Prepared, Designed and Implementation of Cisco NAC Appliances in the Network comprising of Access, Distribution and Core Layers (All Cisco Catalyst Switches 4500s and 6500 Series)
- Configuring route redistribution between EIGRP and OSPF.
- Involved in Network Designing, Routing, DNS, IP Subnetting, TCP/IP protocol.
- Troubleshoot and resolved dynamic routing, Ethernet switching and host connectivity issues in a window and network environment.
- Primarily focused on Automation and failover capabilities on Security Compliance Operation.
- Involved in maintaining STP, RSTP and PVST+ for the catalyst switches.
- Implemented Trunking protocols like 802.1q on 3750 switches.
- Senior Security Consultant responsible for SIEM on accounts via QRadar 7.2, Tivoli Compliance Insight Manager v8.5 (TCIM), and Tivoli Security Information and Event Management 2.0 (TSIEM) in Enterprise-wide deployments for large IBM account's. IBM HIPAA and FFIEC privileged user monitoring compliance through vendor governance.
- Primary team initiatives include the continual implementation, and administration of QRadar auditing, security, and compliance driven from incident reporting FFIEC and HIPAA privileged user monitoring and governance controls.
- Assisted in backup, restoring and upgrading the Router and switch IOS
- Attended Team meetings and provided comments on existing network and the recommendations to improve the current network Performance
- QRadar 7.2 systems administration, inventory management, and privileged monitoring.
- Ongoing support of the compliance and reporting operations of multiple audited environments.
- Construct protocols for port-security to prevent any unauthorized access to the network.
Environment: Cisco Switches, Cisco Routers, LAN, WAN, EIGRP, OSPF, 802.1q, TCP/IP, Endpoint Security, Network traffic, Cisco Catalyst Switches, NAC, VPN, Anti - Virus.
Confidential
Jr. Network Engineer
Responsibilities:
- Responsible for support of network devices including switches, routers wireless access points, file servers.
- Responsible for the configuration, implementation and operation of Cisco 3745 routers Cisco 6509 and 3560 L2/L3 switches. Removed Cisco 3600 and 2600 series routers and Cisco 2900 series switches from the current infrastructure and replaced them with the Cisco 6509 or 3560 L2/L3 switches.
- Installation and configuration of various Routers like 800, 1600, 2500, 2600 and configuration of various Cisco switches like 2960, 3560.
- Key contributions include troubleshooting of complex LAN/WAN infrastructure that include routing protocols EIGRP, OSPF & BGP .
- Implemented VLANs, Trunk groups, ether channels, and Spanning tree for creating Access/ distribution and core layer switching architecture
- Responsible for troubleshooting complex problems related to the Internet and network interface cards.
- Managed performance, scheduling and career development for team of 15 network engineers.
- Experience in deploying EIGRP/BGP redistribution and the changing the metrics for the primary
- Applied "outside the box" procedures to recover a large volume of lost data needed for the next morning, made hard decisions to achieve goal resulting in great press for the Data Center.
- Received trouble tickets and solved tactical satellite systems related problems of at least two hundred end users.
- Implemented L2 security to protect from internal attacks
- Sound knowledge in routing protocols like Rip, EIGRP, OSPF in IPv4 & IPv6.
- Backup Paths for the packet prioritization and EIGRP tuning.
- Implemented and configured IP Routing Protocols: RIPv2, BGP.
- Knowledge of implementing and troubleshooting complex layer 2 technologies such as VLAN Trunks, VTP, Ether channel, STP and RSTP, MSTP, LACP.
- Switching related tasks included implementing VLANS, VTP, RSTP and Port security.
- Configure and Troubleshoot Spanning Tree protocol in the Switching Network .
- Troubleshoot and repair of local area network outages using Fluke Optiview, Telnet, Sniffer, Ping, Trace Route and Internet Technologies
- Experience on designing and troubleshooting of complex BGP and OSPF routing problems
- Implemented a full service helpdesk solution for tracking and managing all end-users' help requests.
- Resolved many cable failures, thefts and damages of ranging scope in number of affected customers, cable sizes, and duration to resolve. This required applying project management, inter-department coordination skills.
- Developed a safety and fire prevention program and ensuring the work environment in compliance with all safety regulations.
- Worked with IT groups to develop, evaluate and support new Network Management tools.
- Supported MACs (Move/Add/Changes) in both existing and new network.
- Provide project status reports to upper management
Environment: Switches, Routers, Maintenance, L2, EGIRP, OSPF, BGP, LAN, WAN, VLANs.