SUMMARY:

• “Customer first” mind - set professional offering 7 plus years of wireless communication/IT experience in installation, implementation, testing & troubleshooting of software & hardware equipment.
• Possesses technical knowledge, communication, and problem solving skills demonstrated by delivering project objectives for several wireless customers accurately within budget and time.

TECHNICAL SKILLS:

Languages: Java, C++, Python, Bash, Matlab

Databases: Oracle, MySQL, RDS, NoSQL, Kinesis

Platforms: Solaris, Linux, Windows 2003/08, Mac OS, Citrix, VMWare, Vsphere, Azure

Certificates: CCNA, MCSA-trained

Devices: Servers, Routers, Switches, Firewalls, IDS/IPS, SBC

Technologies: OSPF, BGP, SIP, MIP, RIP, SVN, VPN, SNMP, LDAP, TCP/IP, VoIP, Puppet, solr, IPSec, ELB, IaaS, PaaS, SaaS, Wireshark, Chef, F5, MTR, Cloudformation, Docker, Openshift, Elasticsearch, EFS, EMR, Cloudfoundry, Lambda, Kubernetes, Hadoop

PROFESSIONAL EXPERIENCE:

Confidential, Plano, TX

Systems Integrator

Responsibilities:

• Responsible for maintaining system administration and security, by investigating and applying Security Errata on vulnerable RedHat, SUSE and Windows VMWare servers for Postgres database and payment servers.
• Managing agile, regression and new functionality testing for Confidential and Connected Vehicle Cloud (CVC) platform, as per PHI, HIPAA and PCI compliance standards in DevOps environment
• Monitoring alarms, events, system logs, service status, inventory on VMWare hosts and clusters via vSphere client 5.5.0
• Conducting risk analysis and mitigation, delivering proof-of-concept, cost estimation for several internal projects using Amazon S3, EC2, Cisco CSR-1000V BYOL and Bitnami Redmine 2.6
• Conducting agile SDLC end-end testing of patient’s vital measurements from UI, Ericsson Multi Activation (EMA), ATT Enterprise On-Demand (EoD) server and M2M DM (Machine-Machine Device Management) interface

Confidential, Plano, TX

Systems Integrator

Responsibilities:

• Designing and executing SOAP API/REST based regression test suite, and MOP preparation for TMO Network Service Manager(NSM) project for several telecommunications based core interfaces built on Ericsson Order Care (EOC) 14.1
• Delivering continuous builds via Oracle WebLogic 12.2, Jenkins and GitHub to CenturyLink interfaces in DevOps environment

Confidential, Plano, TX

Software Services Engineer

• Implementing, installing, upgrading, and troubleshooting of Ericsson (OSS-RC) network management system on Solaris 10 platform for highly available and geo-redundant applications for Confidential .
• Integrating and performance testing Radio/Core, IMS and VoLTE nodes with Ericsson network management system
• Presenting new add-on-sales ideas, lead generation and conducting training sessions internally and for the customers
• Monitoring server health, backups and troubleshooting via ILO for critical issues to analyze root cause analysis
• Pursuing pro-actively new add-on sales opportunities via onsite datacenter visits, trainings and pain-point discussions
• Leading a team of 8+ resources for successful HP Gen7 blade hardware replacement, EMC Clarion upgrade, Symantec NetBackup/recovery and capacity expansion project for Verizon VoLTE network
• Collaborating and co-coordinating with several 3PPs including EMC, HP, RedHat, Oracle for successful end-end upgrade
• Preparing technical documentation, MOP, Test Object List, knowledge sharing via internal tools and mentoring junior engineers

Confidential, Richardson, TX

Interoperability Engineer

• Testing mobile device handsets, analyzing and diagnosing mobile device parameters via QXDM and UDM for LTE, and VoLTE scenarios for Verizon and Sprint network
• Performing shield-box testing, inter/intra eNB handover and running diagnostic reports for UE for Samsung, LG, Motorola, Nokia, HTC, Panasonic
• Troubleshooting issues on several nodes such as eNB, UE, PDSN/HSGW, MME side via internal call-flows

Confidential, Boston, MA

Teaching Assistant

• Teaching, assisting, managing and grading Masters Level Class of 30+ Students
• Designing and implementing VoIP-PSTN network involving SBC, soft-PBX, switches and routers
• Managing and implementing IMS network to make video calls via IMS Clients
• Server side scripting for Asterisk running on Linux Platform to allow SIP calls from VoIP-VoIP phone
• Session Initiation Protocol over Open IMS with Presence

Confidential, Westborough, MA

Technical Support Engineer

• Resolved customer issues on MYSQL 5.0.18 for 100M+ patients’ database system and maintained SLA
• Implemented SQL Failover Clustering for business-critical database servers in production environment

Confidential, Boston, MA

Systems and Network Administrator

• Designing, implementing and managing Windows Software Update Services (WSUS) Server and SCE 2010
• Performing 24x7 service assurance by working on trouble tickets pertaining to Linux system and application level faults
• Setting and maintained ESX servers; created and migrated virtual machines using VMware products
• Monitoring Apache/Tomcat servers, log review, management and rotation via Splunk, Nagios, Ganglia and Solarwinds