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Systems Consultant Resume

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Bettendorf, IowA

CORE STRENGTHS:

  • Management of the IT Department
  • Help Desk Setup and administration
  • Disaster Recovery Planning, Deployment, and Testing
  • VMWare Planning, Installation, and Support
  • Microsoft Hyper - V Planning, Installation, and Support
  • SAN Storage Planning, Installation, and Support
  • SQL Server programming and administration
  • SharePoint programming and administration
  • CMS (Content Management Systems) Installation and administration
  • User Help Desk Installation, setup, and administration
  • Microsoft Windows Win2012 / Win2008 / Win2003 / Win2K Design, Administration and Support
  • Visual Basic 6 & Visual Studio .Net Programming
  • Cisco and other VoIP Phone Systems Design, Installation, and Support
  • Cisco Call Center Installation and Support
  • Cisco Router and Wireless Installation and Support
  • Remote Access / Terminal Server / VPN Support
  • Network and Router Deployment & Support
  • Wide Area Network Diagnosis and Troubleshooting, Administration and Support
  • Apple Computer Administration and Support
  • Website Design, Deployment, and Management

SKILLS:

Computer Programming: Visual Basic 6, Visual Studios 2008 - 2015, SQL Scripts, PowerShell, OS/400 COBOL, OS/400 RPG, C, C++

Network Administration: MS Windows Network, Cisco IOS, VPN Server, ISA Server, IIS Web Server, Remote Desktop Services, Microsoft RemoteApp, Active Directory, Exchange 2003 - 2013, DHCP, WINS, Internet Sharing, DNS, File and Printer Sharing, SPAM Appliance, Web Content Filtering, Tape Backup, NAS Storage, SAN Storage, Thin Clients

Web Programming: ASP.net, HTML, ASP, PHP, VBScript, JavaScript

Database Systems: MS SQL 7 - 2016, MySQL, Access, SQL Scripts

Main Frame: IBM AS400

OS: MS Windows Editions 95 - 10 Professional, MS Windows Server Editions NT - 2012 R2, Apple iOS,Windows Phone, Android, RIM Blackberry

Networking: Network Design and construction, Hubs, Routers, Switches, Cable Construction, WWAN

Software: MS Office versions 2000 - 2015, SQL Reporting, SQL Integration Services, SharePoint 2007 - 2013, Redmine Project Management, Spiceworks Help Desk Software, Concrete5, Crystal Reports, Adobe Software Suites, Microsoft Expressions, FrontPage

PC Hardware: PC Constructions and Upgrade, Hardware Troubleshooting

PROFESSIONAL EXPERIENCE:

Confidential, Bettendorf, Iowa

Systems Consultant

Network Administration / Scripting / Help Desk Administration

Responsibilities:

  • Onsite / Remote User Support
  • Active Directory setup and management
  • Windows Server, DNS, DHCP administrator
  • Office 365 for Business configuration and management
  • Disaster Recovery Planning
  • SharePoint Management
  • Exchange Server Installation and Configuration
  • PowerShell Scripting
  • VMWare Virtualization management

Confidential, Muscatine, Iowa

Systems Administrator

Network Administration / Software Programming / SQL Developer-Administration

Responsibilities:
  • IT Network Administrator for a large network of 5 companies all connected via RDP, RemoteApp, VPN, and ThinClients
  • VMWare/Hyper-V Deployment and Management
  • Blade Enclosure Installation and Deployment
  • EMC/Nimble SAN Storage management
  • Fiber Network Deployment
  • Visual Studio .Net Programming
  • Microsoft SQL Developer and Administrator
  • Integration Services
  • Reporting Services
  • Project Management
  • Data Center Migration
  • Microsoft Licensing Management
  • Office365 Integration into Domain
  • Conversion of Access DB’s to SQL DB’s and Reports
  • Administrator Microsoft Windows Server Update Server (WSUS)
  • Help Desk Setup and Administration
  • SharePoint Installation and Development
  • Design new Disaster Recovery plan to replicate to a warm Disaster Recovery Site

Confidential, Iowa

Network Administrator

Responsibilities:
  • IT Network Administrator for a family
  • wned company with 35+ users
  • Administrate a Microsoft Windows 2003 Active Directory LAN
  • Configured and Deployed a new Digium phone system
  • Visual Basic Programmer
  • Microsoft SQL Server Developer and Administrator
  • Responsible for more than 4 Servers a T1 WAN Circuits
  • Manage security for online website
  • Manage Security Card Access system
  • Manage Cell phone contracts and supported users
  • Design new Disaster Recovery plan to replicate to a Warm Disaster Recovery Site
  • Extensive User Support experience supporting 35+ users at various technical knowledge levels
  • Responsible for research and purchasing of new IT equipment
  • Setup a wireless network

 Confidential, Illinois

IT Manager

Network Administration / User Support / Software Programming

Responsibilities:
  • IT Manager for family owned company with 88+ users and 2 branch warehouse locations
  • Administer a Microsoft Windows 2008 Active Directory LAN with two remote locations connected via VPN and Wireless WAN.
  • Responsible for more than 12 servers, 6 T1 WAN circuits, and a Cisco Call Manager phone system and Cisco wireless Infrastructure
  • Installed and administer Exchange 2010, SQL Server 2005, Cisco VPN Device, IIS, Trend Micro Antivirus, Backup Exec Tape backup system
  • Updated Printing systems to laser printing from dot matrix saving the company Thousands each year
  • Performed extensive re-engineering of company servers to allow for increased storage capacity and more efficient network operation
  • Extensive User Support experience supporting 80+ users at various technical knowledge levels
  • Responsible for research and purchasing of new IT equipment
  • Setup electronic document exchange (EDE) of invoices to dealers for early warning of shipments and faster payment
  • Virtualized entire server environment to VMWare for high availability and Disaster Recovery solution. Contains 3 hosts and 3 node Network SAN
  • Design new Disaster Recovery plan to replicate to a Warm Disaster Recovery Site
  • Project Manager for construction of 100’ towers for a 300MB Wireless Radio Link to a remote location
  • Designed webpages for web-based rebates and promotions with customers able to upload files to us securely. Cut manual processing time to 1/10th the time used previously
  • Manage in-house and off-site webhosts
  • Administer Cisco Call Manager with 80+ phones and a 15 person Call Center
  • Manage Security Card Access system
  • Manage Cell phone contracts and supported users
  • Manage Printer/Copier Contracts
  • Managed and stored Printer Supplies of toner and other replaceable parts
  • Manage Polycom Video Conference System
  • Manage security for online website and web store

Confidential, Rock Island, Illinois

NT Admin / Programmer

Responsibilities:
  • Design, program, and troubleshoot a software package to control a scanner and enhance image quality
  • Design SQL scripts program to generate reports and query information
  • Provide help desk support

 Confidential, Moline, Illinois

NT Admin / Systems Developer

Responsibilities:
  • Design, program, and troubleshoot a software package to control a scanner and enhance image quality
  • Work in a group to design and support a custom Imaging System
  • Stellent/Optika Imaging system installation, support, programming experience
  • Design SQL scripts to generate reports and query information
  • Manage network login accounts
  • Manage network backup device
  • Troubleshoot network problems
  • Provide help desk support to employees with network, phone, or Internet Issues.
  • Provided help desk support to Customers with software issues via Phone or Internet
 Confidential, Cordova, Illinois

Network Administration / User Support / Visual Basic Programmer

Responsibilities:
  • Design, program, and troubleshoot a data entry and comparison system
  • Work in a group to program a new product warehousing system
  • Design SQL scripts to generate reports and query information
  • Improve existing SQL scripts for speed
  • Manage network login accounts
  • Manage network backup device
  • Troubleshoot network problems
  • Provide help desk support in person or by telephone to employees with hardware, software, and internet issues

 Confidential, Moline, Illinois

Network Administration / User Support / Programming

Responsibilities:
  • Provide help desk support in person or by telephone to employees with hardware, software, and AS400 OS issues
  • Helped with network maintenance and troubleshooting
  • Manage AS400 backup device

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