Systems Consultant Resume
Bettendorf, IowA
CORE STRENGTHS:
- Management of the IT Department
- Help Desk Setup and administration
- Disaster Recovery Planning, Deployment, and Testing
- VMWare Planning, Installation, and Support
- Microsoft Hyper - V Planning, Installation, and Support
- SAN Storage Planning, Installation, and Support
- SQL Server programming and administration
- SharePoint programming and administration
- CMS (Content Management Systems) Installation and administration
- User Help Desk Installation, setup, and administration
- Microsoft Windows Win2012 / Win2008 / Win2003 / Win2K Design, Administration and Support
- Visual Basic 6 & Visual Studio .Net Programming
- Cisco and other VoIP Phone Systems Design, Installation, and Support
- Cisco Call Center Installation and Support
- Cisco Router and Wireless Installation and Support
- Remote Access / Terminal Server / VPN Support
- Network and Router Deployment & Support
- Wide Area Network Diagnosis and Troubleshooting, Administration and Support
- Apple Computer Administration and Support
- Website Design, Deployment, and Management
SKILLS:
Computer Programming: Visual Basic 6, Visual Studios 2008 - 2015, SQL Scripts, PowerShell, OS/400 COBOL, OS/400 RPG, C, C++
Network Administration: MS Windows Network, Cisco IOS, VPN Server, ISA Server, IIS Web Server, Remote Desktop Services, Microsoft RemoteApp, Active Directory, Exchange 2003 - 2013, DHCP, WINS, Internet Sharing, DNS, File and Printer Sharing, SPAM Appliance, Web Content Filtering, Tape Backup, NAS Storage, SAN Storage, Thin Clients
Web Programming: ASP.net, HTML, ASP, PHP, VBScript, JavaScript
Database Systems: MS SQL 7 - 2016, MySQL, Access, SQL Scripts
Main Frame: IBM AS400
OS: MS Windows Editions 95 - 10 Professional, MS Windows Server Editions NT - 2012 R2, Apple iOS,Windows Phone, Android, RIM Blackberry
Networking: Network Design and construction, Hubs, Routers, Switches, Cable Construction, WWAN
Software: MS Office versions 2000 - 2015, SQL Reporting, SQL Integration Services, SharePoint 2007 - 2013, Redmine Project Management, Spiceworks Help Desk Software, Concrete5, Crystal Reports, Adobe Software Suites, Microsoft Expressions, FrontPage
PC Hardware: PC Constructions and Upgrade, Hardware Troubleshooting
PROFESSIONAL EXPERIENCE:
Confidential, Bettendorf, Iowa
Systems Consultant
Network Administration / Scripting / Help Desk Administration
Responsibilities:
- Onsite / Remote User Support
- Active Directory setup and management
- Windows Server, DNS, DHCP administrator
- Office 365 for Business configuration and management
- Disaster Recovery Planning
- SharePoint Management
- Exchange Server Installation and Configuration
- PowerShell Scripting
- VMWare Virtualization management
Confidential, Muscatine, Iowa
Systems Administrator
Network Administration / Software Programming / SQL Developer-Administration
Responsibilities:- IT Network Administrator for a large network of 5 companies all connected via RDP, RemoteApp, VPN, and ThinClients
- VMWare/Hyper-V Deployment and Management
- Blade Enclosure Installation and Deployment
- EMC/Nimble SAN Storage management
- Fiber Network Deployment
- Visual Studio .Net Programming
- Microsoft SQL Developer and Administrator
- Integration Services
- Reporting Services
- Project Management
- Data Center Migration
- Microsoft Licensing Management
- Office365 Integration into Domain
- Conversion of Access DB’s to SQL DB’s and Reports
- Administrator Microsoft Windows Server Update Server (WSUS)
- Help Desk Setup and Administration
- SharePoint Installation and Development
- Design new Disaster Recovery plan to replicate to a warm Disaster Recovery Site
Confidential, Iowa
Network Administrator
Responsibilities:- IT Network Administrator for a family
- wned company with 35+ users
- Administrate a Microsoft Windows 2003 Active Directory LAN
- Configured and Deployed a new Digium phone system
- Visual Basic Programmer
- Microsoft SQL Server Developer and Administrator
- Responsible for more than 4 Servers a T1 WAN Circuits
- Manage security for online website
- Manage Security Card Access system
- Manage Cell phone contracts and supported users
- Design new Disaster Recovery plan to replicate to a Warm Disaster Recovery Site
- Extensive User Support experience supporting 35+ users at various technical knowledge levels
- Responsible for research and purchasing of new IT equipment
- Setup a wireless network
Confidential, Illinois
IT Manager
Network Administration / User Support / Software Programming
Responsibilities:- IT Manager for family owned company with 88+ users and 2 branch warehouse locations
- Administer a Microsoft Windows 2008 Active Directory LAN with two remote locations connected via VPN and Wireless WAN.
- Responsible for more than 12 servers, 6 T1 WAN circuits, and a Cisco Call Manager phone system and Cisco wireless Infrastructure
- Installed and administer Exchange 2010, SQL Server 2005, Cisco VPN Device, IIS, Trend Micro Antivirus, Backup Exec Tape backup system
- Updated Printing systems to laser printing from dot matrix saving the company Thousands each year
- Performed extensive re-engineering of company servers to allow for increased storage capacity and more efficient network operation
- Extensive User Support experience supporting 80+ users at various technical knowledge levels
- Responsible for research and purchasing of new IT equipment
- Setup electronic document exchange (EDE) of invoices to dealers for early warning of shipments and faster payment
- Virtualized entire server environment to VMWare for high availability and Disaster Recovery solution. Contains 3 hosts and 3 node Network SAN
- Design new Disaster Recovery plan to replicate to a Warm Disaster Recovery Site
- Project Manager for construction of 100’ towers for a 300MB Wireless Radio Link to a remote location
- Designed webpages for web-based rebates and promotions with customers able to upload files to us securely. Cut manual processing time to 1/10th the time used previously
- Manage in-house and off-site webhosts
- Administer Cisco Call Manager with 80+ phones and a 15 person Call Center
- Manage Security Card Access system
- Manage Cell phone contracts and supported users
- Manage Printer/Copier Contracts
- Managed and stored Printer Supplies of toner and other replaceable parts
- Manage Polycom Video Conference System
- Manage security for online website and web store
Confidential, Rock Island, Illinois
NT Admin / Programmer
Responsibilities:- Design, program, and troubleshoot a software package to control a scanner and enhance image quality
- Design SQL scripts program to generate reports and query information
- Provide help desk support
Confidential, Moline, Illinois
NT Admin / Systems Developer
Responsibilities:- Design, program, and troubleshoot a software package to control a scanner and enhance image quality
- Work in a group to design and support a custom Imaging System
- Stellent/Optika Imaging system installation, support, programming experience
- Design SQL scripts to generate reports and query information
- Manage network login accounts
- Manage network backup device
- Troubleshoot network problems
- Provide help desk support to employees with network, phone, or Internet Issues.
- Provided help desk support to Customers with software issues via Phone or Internet
Network Administration / User Support / Visual Basic Programmer
Responsibilities:- Design, program, and troubleshoot a data entry and comparison system
- Work in a group to program a new product warehousing system
- Design SQL scripts to generate reports and query information
- Improve existing SQL scripts for speed
- Manage network login accounts
- Manage network backup device
- Troubleshoot network problems
- Provide help desk support in person or by telephone to employees with hardware, software, and internet issues
Confidential, Moline, Illinois
Network Administration / User Support / Programming
Responsibilities:- Provide help desk support in person or by telephone to employees with hardware, software, and AS400 OS issues
- Helped with network maintenance and troubleshooting
- Manage AS400 backup device