Configuration Manager Resume Winston Salem, NC - Hire IT People

SUMMARY:

I would like to make the transition from my present technical skill set to the area of asset management.
Solutions - focused, team oriented Configuration Manager with broad-based experience and hands-on skill in implementation of highly effective Change Management, Version Control applications.
I have success in understanding business partner needs and implementation of management goals.
Due to my proactive approach I have consistently exceeded expectations on all assigned tasks.
Proven ability to successfully analyze an organization's critical support requirements and identify deficiencies and potential opportunities for improvement by following established ITIL practices and applying Agile and lean methods.
I have developed innovative solutions for increasing reliability and improving productivity through research and modification of application configurations.
These modifications resulted in improved deployment of projects to production environments as a Release Manager. My broad based technical background would allow me to fit a variety of positions.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Winston Salem, NC

Configuration Manager

Responsibilities:

Introduction to BMC products - Business service management software
Successfully established policy and procedures for Change Management initiative
The ability to work in multiple virtual environments
Developed business requirements based on Enterprise Project Methodology
Participated in the selection and implementation of SCM COTS applications
Responsible for all documentation and in house training of all SCM applications
Process Management - ensure that a change request has been submitted and all associated documentation had been approved.
Created baselines for deployment to pre-prod and production environments
Defect tracking - Making sure every defect has traceability back to the source
Set up a change control board whose primary function is to approve or reject all change requests that are sent against any baseline.
Migrated all Enterprise critical software from ClearCase to PVCS and then to Dimensions
Integrated SCM applications with various developer IDEs
Release Manager coordinated all phases of all major releases
Followed ITIL practices and enforced SDLC standards
Established unique SCM policies for all IT departments as determined by department manager interviews

Confidential, Newark, DE

Change\Release Technician

Responsibilities:

Implemented Software Configuration Management (Perforce) allowing remote international users controlled access to a common source code/document repository
Established SCM standards and procedures and integrated into departmental SOPs
Prototyped the automation of the build and deploy process as part of Release Control
Instrumental in the initiation of the application of ITIL principals
Participated in the project to establish a common code set from separate source code repositories, leading to the integration of internationally distributed development teams
Instrumental in the FDA mandated System Validation project, implemented application change control to meet FDA regulations
Standardized the NT/UNIX AIX development environments, increasing efficiency of developers
Installed and configured SCM software, Perforce, allowing GUI or WEB Browser access to application source and related documents
Participated in the development of departmental SOPs - Change Control and SDLC procedures
Migrated an existing multi-platform (NT/AIX) Order entry/ Warehousing system written in COBOL and C++, from MF Workbench/OCDS, Oracle 7 to Micro Focus Net Express/Server Express, Oracle 8 with a Micro Focus Dialog front end.

Confidential, Wayne, PA

Sr. Technical Instructor

Responsibilities:

Project lead in a team environment, assessed client needs and resolved problems migrating from mainframe database applications to alternative platforms (NT, UNIX), researched technical issues with third party vendors resulting in successful project implementation
Assisted clients with SCM/Change Control configuration and problem resolution
Trained employees in the proper usage of all Merant(Serena)/Micro Focus products
Attained proficiency in full Merant/Micro Focus product suite: Mainframe Express, Revolve, Server Express, NetExpress, Merant PVCS VM 6.5, Tracker, all basic mainframe tools and functionality.