Training Specialist Resume , Washington, DC - Hire IT People

SUMMARY:

Training Professional with over 25 years of experience at all phase of the training process, including project management. Proven abilities in the design, development, and delivery of training products, both instructor - led and web - based.

PROFESSIONAL EXPERIENCE"

Confidential, Washington, DC

Training Specialist

Responsibilities:

Developed eLearning modules for Adobe products and ServiceNow Employee Self Service portal using TechSmith Camtasia., providing just in time training to ITA employees world wide.
Developed quick reference guides for the launch of Adobe Document Cloud and Creative Cloud products
Provided training for Microsoft Office products, specifically MS Office OneNote.

Confidential, LLC

Technology Training Specialist

Responsibilities:

Developed and presented training for judges in eWarrant tools and process. This allowed judges and law enforcement personnel quicker turnaround in obtaining time critical search warrants.
Developed and presented Computer 101, Basic Computer Training for Judges for the Judicial Education department of the Judicial College of Maryland. This provided basic computer training for judges in preparation for the statewide launch of the Maryland Electronic Courts system.
Provided basic Microsoft Offices to Maryland Court employees statewide.

Confidential, Silver Spring, MD

Instructional Systems Designer

Responsibilities:

Performed front-end analysis on center use of IT systems in the Premarket Review process.
Developed Instructor Led training and quick reference guides for said systems.

Confidential, Silver Spring, MD

Information Systems Training Specialist II

Responsibilities:

Provided user training for various aspects of DARRTS and Panorama.
Updated and presented Microsoft Office training to reflect changes from ver 2003 to 2010, in the classroom and via Adobe Connect and Webex.
Provided end-user support for the above systems.
Developed Web-based training courses for emerging systems using Adobe Captivate.

Confidential, FT Meade, MD

Senior Instructional Designer

Responsibilities:

Performed front end analysis for the EPIC Transformation Training System and Delivery of Results releases, preparing the way for development of training products.
Additional duties as Line Manager for Confidential employees on the project.

Confidential, Vienna, VA

Senior Instructional Systems Designer

Responsibilities:

Created storyboards and Captivate simulations for the launch training of the Electronic Foreign Owners Control or Influence evaluation system.
Developed several just-in-time web-based training vignettes, covering such topics as Classified Document Custodian and Going Secure on Secure Telephone Equipment.
Created podcasts based on current training to give users alternative methods of acquiring important security information.

Confidential, Lanham, MD

Instructional Designer

Responsibilities:

Created web based training for DOLs Safety and Health Information Management system, providing DOL users with a ready reference for reporting safety and health incidents and submitting worker compensation claims. Utilized Adobe Captivate, TechSmith Camtasia and the WEKE web development tool.

Confidential, Reston, VA

HRD Specialist - Training Development

Responsibilities:

Created quarterly system release training for Virtual Business and indirect sales channels to ensure seamless activation and fulfillment.
Developed initial training program curricula for new Telesales Representatives that enabled new sales representative to sell phones faster.

TECHNICAL SKILLS:

Proficient with Microsoft Office 2013 and 365, including Word, Excel, PowerPoint, Access, Project, and Visio, Adobe Acrobat and Captivate, Articulate Storyline, TechSmith Camtasia and SnagIt Curriculum development instructional systems design instructional design needs assessment subject matter expert training.

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Training Specialist Resume

Washington, DC

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