Network engineer Resume , Silver Spring, MD - Hire IT People

PROFESSIONAL PROFILE:

A technically sound individual with eight+ years of experience working as a network engineer for a US government contractor company. Conversant with testing and evaluating present systems to determine and troubleshoot network issues. Hands on experience in managing LAN, WAN, MAN technologies. Knowledge of supporting complex network systems, VOIP systems and Network Security aspects.

TECHNICAL SKILLS:Networking and VOIP: Cisco routers and switches, Cisco Call Manager, Unity voicemail, Cisco Wireless controller and AP, Cisco Prime, Nexus, Cisco ASA Firewalls, IPS - IDS, Juniper.

Operating Environment: Ubuntu/Linux, Windows Server, MacOS.

Database: MS SQL Server 2005/2008, MongoDB.

Software/Services: CA Spectrum, Solarwinds, MS Exchange, Active Directory, TCP/IP, DHCP, Infoblox, DNS, WINS, IIS, Apache, VMware, F5 load balancers, Riverbed.

Network Hardware: Implementation, installation, troubleshooting various CISCO network equipment.

Ticket Tracking Software: ServiceNow, HPSM, Remedy, Open Ticket Request System (OTRS).

Programming Languages: Python, C#, JavaScript, Java, HTML and CSS, AngularJS.EXPERIENCE:

Network engineer

Confidential, Silver Spring, MD

Responsibilities:

Manage Operations of the Whit Oak Data center.
Support Wireless MAN and LAN operations for all FDA locations.
Support Tier 3 network operations.
Manage WLAN network and infrastructure for all FDA LAN and MAN locations.
Configuring and installing new Cisco Nexus switches and technologies for multiple FDA Datacenters.
Upgrading the image/code for Cisco IOS when a new version is issues as per Cisco’s Best Practices.
Responding to trouble tickets from end users, FDA management, and other technical teams concerning network issues.
Reviewed configuration diagrams, requirements, and related documentation for accuracy.
Monitored the power distribution units (PDUs) to ensure adequate power distribution for server operations.
Providing technical assistance to data center users.

VOIP engineer

Confidential, FDA, Silver Spring, MD

Responsibilities:

Resolve the Cisco IP telephony related tickets; interact with end-users to guide with Cisco Unified Communication Manager, etc.
Configure the front end and back end in the call manager.
Distribute IP phones, directory phone numbers and Unity voicemail.
Create, design documents, network Visio diagrams and review other designs as needed.
Legacy Analog phone lines installation and support.
Check layer 2 and layer 3 connections for call manager, Unity, IP Phone, and IOS router after the site is implemented.
Troubleshoot different call features: call forward, call forward all, call transfer in IP Telephony.
Troubleshoot ISDN PRI in IOS Router issues.

Network administrator

Confidential, Silver Spring, MD

Responsibilities:

Created, reviewed and updated Service Request tickets according to established Standard Operating Procedures (SOPs), service tickets management and reporting through HPSM.
Updated configuration and IOS software to Cisco network elements.
Added, moved or changed VLANs. Worked in the following switching (L2) elements: VLAN's, Trunks (802.1q and ISL), aggregation (EtherChannel), Port Security.
Configured and activated patched and unpatched ports, meeting all Service Level Agreements.
Monitored network with CA Spectrum Infrastructure Manager, Scrutinizer, Cacti, SolarWinds and other network analyzer tools and took appropriate action based on alerts and severity levels.
Made reservation for IP addresses and address ranges on DHCP server.
Escalated outages/issues to Supervisors/Managers/Tier 3 level Network Engineers/other groups/vendors by following established SOPs.

Network and Telecommunications engineer

Confidential

Responsibilities:

Was responsible for LAN and WAN connections.
Worked with Radio communication equipment: Wireless bridges, Access Points, Microwave Radio Relay communication - installation, maintenance and support.
Worked with State Radio Frequency Agency and other official organizations.
Installed and configured Cisco switches and routers, Catalyst 2900, 3700, 4500, 6500 series.
Configured switches, routers and firewalls.
Increased overall network security through comprehensive audits of firewalls, routers, switches and servers.
Windows server 2003/2008 installation and configuration.
Managed all user accounts on the systems such as AD, File servers, E-Mail server, FTP server, Cisco Call Manager phone system, and ID-card security system.
Designed, deployed and maintained windows network infrastructure.

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Network Engineer Resume

Silver Spring, MD

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