Communications Systems Engineer Resume ,Â Mooresville, NC - Hire IT People

OBJECTIVE:

Seeking employment in the electrical engineering field to utilize many years of experience in communication systems, backhaul, RF, VOIP, networking, controls, project engineering, and project management.

TECHNICAL SKILLS:

WORK EXPERIENCE:

Confidential, Mooresville, NC

Communications Systems Engineer

Responsibilities:

Respond to Request for Proposals (RFPs) for microwave and fiber backhaul systems. Response includes a design, drawing package, statement of work (SOW), quotation, and bill of materials (BOM).
Identify and work closely with vendors to procure quotations and execute contracts for equipment and services.
Survey existing equipment to include backhaul equipment and distributed antenna systems (DAS).
Develop test plans, implementation plans, and functional acceptance test plans for backhaul systems and DAS.
Supervise and support technicians during implementation activities.

Confidential, Charlotte, NC

Project Engineer

Responsibilities:

Surveyed Motorola public safety land mobile radio infrastructure and radio subscribers.
Analyzed field data to determine if any software or hardware needed upgraded or replaced.
Built a suitability assessment report from the collected field data to construct an equipment list for submission in a proposal to the customer.
Developed RF test plans and functional acceptance test plans for public safety land mobile radio system cutovers.
Developed cutover plans for the land mobile radio infrastructure using my technical knowledge and the customer input to minimize system impact and radio end user safety.
Supervised and trained contracted technicians on radio codeplug development and software upgrades.
Supervised technicians during infrastructure cutover activities. Activities included hardware replacement, retuning hardware, software upgrades, reprogramming equipment, system optimization, and RF and functional testing.
Performed coverage testing and voice quality testing for land mobile radio trunking systems.
Analyzed and provided coverage test reports, voice quality reports, and RF measurement reports to the customer.
Supported several projects, project managers, and customers simultaneously.

Confidential, Charlotte, NC

Voice Operations Supervisor

Responsibilities:

Developed methods and procedures to troubleshoot VOIP telephone issues that resided on the network.
Developed methods and procedures to provision VOIP telephone modems.
Supervised and trained other personnel in the department.
Monitored T1 and T3 line for traffic and forecasting of future expansion.
Provided reports to senior staff on common network issues and recommended solutions.

Confidential, Charlotte, NC

IT Project Engineer

Responsibilities:

Tested Integrated Voice Response (IVR) Systems over T1 lines used by the company’s call center.
Monitored T1 lines for traffic and reported any known issues to senior staff.
Tested custom desktop applications used by the call center, provided reports of any issues, and recommended solutions.
Configured, installed, and developed routing strategies for Genesys applications used to route customer calls and emails to customer care representatives.