System Support Resume Denver, CO - Hire IT People

PROFILE:

BSEE with 15 plus years of engineering experience in Consumer Digital Broadband Video, Software Quality Assurance and Electromagnetics.
Highly resourceful engineer and effective written and verbal communicator utilizing outside the box reasoning as demonstrated with several US patents.
Advanced comprehension of Headend architecture from satellite dish to settop box as well as software test of settop boxes and cloud recording.
Highly successful in locating system defects where test automation and complacency have compromised total quality. Broad tool set enabling rapid ascension of new protocols and skill sets.

TECHNICAL SKILLS:

Tool design and fabrication, Automated Test Systems, Principles of Modulation Theory (CDMA, TDMA, PCM, SSB, QPSK, QAM), oscilloscopes, spectrum and network analyzers, RF Chambers, volt meters, Computer languages: FORTRAN, Visual BASIC, fundamentals of Python language, Microsoft Office Suite (Power Point, Word, Excel, Microsoft Project), numerous PC applications, Labview, full time user of both PC and Macintosh platforms, DOS, LINUX/UNIX and Sun Workstations, SQL experience, HP Quality Center, JIRA, Fundamentals of SDLC, manual/exploratory/automated software testing, Test case development/review, Fluency in French language (one year residence in France and Canada), Rudimentary Japanese, Supervisory and Assertive Management Training, Project Management/Tools and Techniques, Three (3) U.S. Patents, Three (3) Confidential Network classes ( Layer 2 Switching networks, Layer 3 Routers and Multicast Implementations), Excellent mechanical skills and appreciation of electro - mechanical systems, light machining skills.

EXPERIENCE

Confidential - Denver, CO

System Support

Responsibilities:

DAC system engineer for Confidential Communications 4to1 program.
Providing configuration and troubleshooting support to national live cable systems.

Confidential . - Lawrenceville, Ga

Software Testing

Responsibilities:

Regression and Manual/Exploratory testing of RecorderManager and SDV solutions.
Testing utilized comprehensive log file analysis and test driven configurations for Scheduler/Recorders via Confidential SIM servers. SDV work performed on lab configured QAM’s, VSRM and USRM servers.

Confidential - Suwanee, Ga

Software Testing

Responsibilities:

Regression and Manual testing plus system configuration of High Definition consumer TV systems.

Confidential, Atlanta, Ga

Software Testing

Responsibilities:

Regression, Manual and RF testing of hardware/software in the advanced FreeStyle program.

Confidential, Atlanta, Ga

Senior Associate

Responsibilities:

Development of formal ORT test documentation for next generation Client Business Phone application.
Translation of Business Requirements into executable test cases. Additional responsibilities included onsite system hardware configurations and creation/execution of manual test plans verifying Cable TV MSO system upgrades and switch overs.

Confidential, Atlanta, Georgia

Senior Test Support Engineer

Responsibilities:

Responsible for the software test and integration of state of the art digital cable settop boxes. Responsibilities as a member of the Lab Support team focus on maintaining the operating configurations for digital cable TV headends and provide support, documentation and system upgrades for program specific test configurations.
Software testing responsibilities include regression and load and go testing for digital settop platforms via Test Central test suites and Bug tracking and defect reporting via Clarify. Worked to integrate automated testing via the internally developed system, AutoMoto and develop written manual test cases.

Confidential, Baltimore, Maryland

Staff Engineer

Responsibilities:

Staff Engineer with Electronic Sensors Sector responsible for the design and development of advanced RADAR antennas. Encompassed multi-task management/scheduling of projects.
Development of acceptance test procedures for antenna programs, provide analysis for the acquisition of new and upgraded range facilities. All ranges utilize NSI and Northrop developed range software for data collection and processing of antenna farfield parameters and aperture distributions. Completed courses for Compact, Anechoic and Farfield/Nearfield Antenna Ranges.

Confidential, Atlanta, Georgia

Associate Staff Engineer

Responsibilities:

Associate Staff Engineer with Subscriber Networks Sector responsible for the design, test and verification of Digital settop boxes for the cable industry.
Assigned to the support team for the isolation and documented resolution of Field and Manufacturing faults to electronic component level. Included QPSK and QAM64 - 256 analysis, MPEG transport stream generation, AC-3 digital audio testing,

Confidential, Los Angeles, California

Staff Engineer

Responsibilities:

Staff Engineer and 2 to 5 person Team Leader involved in the design, fabrication and test of Antennas and RF microwave components, pricing for new business proposal input, project scheduling.

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System Support Resume

Denver, CO

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