EXPERIENCE SUMMARY:

• Over 10 years of networking experience and customer operations support.
• LAN/WAN design, including planning and maintaining while continuing to expand knowledge in network security.
• Extensively experienced in a wide variety of computing environments, including Microsoft Server 2012R2/2016, Exchange 2010/2013, Sharepoint 2010/2013, Office 2013/2016, and VMware.
• Familiarity with routers, switches, and firewalls.

PROFESSIONAL EXPERIENCE:

Confidential

IT Manager/ Network Engineer

Responsibilities:

• Design, install and configure the entire LAN/WAN network infrastructure, which includes data and voice.
• Install and maintain Windows Server 2008R2/2012R2/2016, including AD, DNS, DHCP, and GPO Management.
• Installed, configured and maintain the Exchange Server 2013 system with ongoing maintenance including Hybrid Office365 Migration, and Office365 administration.
• Deltek Costpoint 7.1 and Time & Expense 9.0 system administration.
• Implement the company’s first Sharepoint Server 2013 portal for all departmental sites including customer sites and IT Help Desk.
• Configure and maintain all SonicWALL firewalls at the corporate office including branch offices. This includes Site to Site VPN, Remote VPN access, NAT and Firewall Access Rules.
• Setup centralized Cisco Wireless Access Points for access to users and customers.
• Implement Barracuda Spam Firewall to manage all inbound and outbound email traffic to protect against threats.
• Segregate the Voice and Data systems with two internet circuits installed at the corporate office.
• Design, implement and maintain IBM and Dell iSCSI SAN Solutions.
• Install, configure and maintain VMware ESXi 5.5 environments.
• Implement company’s first Disaster Recovery Cloud Solution for all critical servers.
• Support and manage Star2Star Phone Cloud solution for all offices, which includes portal management, Polycom phone provisioning, assigning extensions, direct dial numbers and working closely with the provider.
• Maintain local backup using Veritas Backup Exec for all Development Servers.
• Work closely with the CFO on the yearly IT Budget for IT requirements, personnel growth and company projects.
• Provide supervision, guidance and growth to the IT team on a daily basis.
• Ongoing negotiations with vendors for IT software/hardware requirements as well as departmental needs for the company.
• Provide Windows 7/8/10 desktop support for all company users on site or remotely. Encrypt all laptops using Trend Micro full disk encryption. Centrally manage all desktops/laptops using Trend Micro AntiVirus.
• Monitor the company network using Nagios installed on Linux platform for system warnings and outages.

Confidential

Senior Systems Administrator

• Support Small Business Server 2011, which resides in a Datacenter located in Ashburn, Virginia.
• Configure and maintain SonicWALL NSA 2400 firewalls, which includes Object and Group creation, Site - to-Site VPN creations, Content Filtering, Access Rules and Global VPN clients for the Corporate and Branch office.
• Support Exchange Server 2010 which includes mailbox, distribution groups, contacts, and room creations.
• Implemented and configured company Intranet using Sharepoint 2010 Foundation, which includes site creations for each department and help desk ticketing system site.
• Design, implement and maintain IBM SAN Solution, which includes VMware 5.1, IBM Storage DS3500 Series, and IBM x3550 M4 host servers.
• Implement LifeSize Team 220 2nd Generation Video Conference solution in all company conference rooms for internal and external video calls.
• Support and manage Cisco VOIP Phones and administration on user assignments, huntgroups and voicemail.
• Implement Nagios on Linux platform to monitor all network devices in the infrastructure with email notifications.
• Maintain NTFS security permissions on file server for all divisional shares.
• Support Active Directory, User account creations, Group Policies, VB Scripts and OU structure.
• Provide Desktop support for corporate and remote users running Windows 7 and Windows 8.
• Maintain desktop and laptop images using Acronis Snap deploy 4.
• Ongoing negotiations with vendors to order servers, workstations and software for business needs that are HIPAA compliant.
• Ensure all IT Projects meet or are lower in cost with the yearly departmental budget.
• Inventory on all network equipment and documentation.
• Android and iPhone mobile device support.

Confidential

Senior Systems Administrator

• Support 50 servers that include Windows Server 2003, Windows 2008 R2, and Linux operating systems.
• Maintain and support Active Directory which includes Group Policies, Site Link Replication, User and Group creations, and VBS scripting.
• Designed and implemented Dell EqualLogic PS6000E iSCSI SAN for the Production environment. This includes creations of volumes for Windows and VMware host systems.
• Designed and implemented Disk to Disk to Tape backup solution using Symantec Netbackup 7.1 for faster backups, restores and offsite storage installed on a Red Hat Enterprise 5.5 Server.
• Migrate existing Virtual Machines from VMware ESX 3.5 to VMware ESX 4.1 on 4 host servers.
• Maintenance of the Corporate Secure Room Servers and Workstations which includes weekly and monthly backups, Windows Updates, Antivirus Definition updates and checking systems logs.
• Configure and administer ACTAtek Biometric Fingerprint Access Control devices for Corporate Door entries.
• Manage and perform database maintenance on Exchange Server 2003 in a two server hardware Failover cluster environment.
• Monitor all network devices including servers, switches, firewalls, finger print access devices using Nagios Open Source Monitoring Application.
• Support SPAM Administration using Google’s Postini Services for network users.
• Performs Security updates on all Windows Servers and Workstations using Microsoft WSUS and Scriptlogic Patch Authority to ensure all systems current each month.
• Planned, documented and performed domain migration from Windows 2003 to Windows 2008 R2, which includes a total of 8 domain controllers.
• Manage internal and public DNS Servers for name resolution.
• Support Mobile devices which include Blackberry devices managned by Blackberry Server 5.0, iPhones, and Droid Cell Phones.
• Installed and implemented Symantec EndPoint Management 12.1 to protect all company workstations.
• Manage and Support Siemens phone system which includes phone extensions moves to offices or cubicles, physical phone configurations and voicemail setup.
• Work with vendors to order servers, workstations, software and other equipment needed for IT and other Corporate Departments.  

Confidential

Senior Network Engineer

• Install and configure Dell Power Edge Servers utilizing RAID technology with Windows 2003 R2 and Windows 2008 Server. This includes domain controllers, File Servers, Print Servers and Web Servers.
• Administer, and monitor Exchange Server 2003 which includes database and storage group maintenance.
• Administration of Active Directory including creating user accounts, contacts, security/distribution groups, mailboxes and modifying group policies.
• Support 200 users internally and externally at client locations.
• Create and reimage HP and Dell laptops for end users using Symantec Backup Exec System Recovery.
• Install, configure and support Microsoft Office 2003 and 2007 Suite.
• Support the Information Systems team with IIS websites, SQL Server and other development applications.
• Monitor the performance of network devices and servers using sniffing tools to identify potential problems and bottlenecks.
• Responsible for company-wide backups using Symantec Backup Exec 12.5 and ongoing maintenance to ensure backups are completed successfully.
• Centrally monitor McAfee Antivirus applications on all workstations and servers.
• Ensure all workstations are up to date using Microsoft WSUS.

Confidential

Network Engineer

• Responsible for day-to-day administration of a 200 user network. This includes Windows Server 2000 and 2003, Active Directory, Group Policy, Windows XP\Vista Workstations, network printers and software installations.
• Configuring Dell Power Edge Servers and Dell Storage Devices using RAID technology.
• Configure and support 40 Blackberry devices using Blackberry Enterprise Server 4.1.
• Create images for desktops and laptops using Symantec Norton Ghost and create server images with Symantec Backup Exec System Recovery.
• Analyze and resolve end user Dell desktop and laptop systems. Upgrade or Replace defective hardware components when needed.
• Implementation and administration of Citrix Presentation Server 4.5 environment including Secure Gateway 3.0 and Web Interface 4.5.
• Implementation and administration of Virtual Environment running VMware ESX 3.5 which includes test and productions servers.
• Administer and maintain Exchange 2003 Server. Monitoring Trend Micro Scan Mail on Exchange Server.
• Responsible for ensuring that company-wide daily backups are run using VERITAS Backup Exec 12 in conjunction with a Dell Tape Library.
• Train new employees on current operating system and policies.
• Install and configure Live Communications Server 2007 for instant messaging capabilities.
• Installing and monitoring Trend Micro Office Scan on all workstations and servers.
• Support the organization’s helpdesk function by providing 2nd and 3rd tiered support when required.
• Support HP network printers and Canon copiers.