Network Engineer Resume

SUMMARY:

4 years of professional experience in troubleshooting, resolving and analyzing network related issues
Comprehensive technical knowledge of working with Cisco routers and switches, servers.
Strong knowledge of RF communications, and Telecommunications Industry
Expert on troubleshooting network and connection issues for High speed data and VOIP.
Great ability to communicate clearly and concisely, both orally and in writing; and solve complex problems.
Exceptional ability to analyze informational requirements and needs, identify problems, examine alternatives, reason logically, and design implementation procedures
Excellent Team player and Quick Learner with Positive Attitude,
Self - motivated professional with problem solving skills and has proven to be Confidential good team player.
Excellent Technical, Communication and Interpersonal Skills.

TECHNICAL SKILLS:

Certifications: Cisco Certified Networking Associate (CCNA), Cisco Certified Entry Network Technician ( CCENT)

Systems: Cisco IOS, Windows XP/Vista/7,8, 10 Mac OS, Android, MAC OSX, Unix, Linux

Databases: TriO, Pactolus, Neustar, NPAC, Relational Databases, Genesys Interaction Workspace, IVR, Solar Winds

Languages: Visual Basic, HTML, CSS, PHP, Basic Javascript Validations, SQL, C++

Software: Remedy ARS and Web, MS Office, MS Project, MS Visio, Genesys, RightNow, Citrix, Verint, Oracle EBS, Solar Winds: Netflow Traffic Analyzer, Network Performance Monitor and Server & Application Monitor

PROFESSIONAL EXPERIENCE:

Confidential

Network Engineer

Responsibilities:

Played Confidential key technical role in major software and hardware deployments in such projects such as ADP to Kronos and Spectrum and Solar Winds transitions.
Troubleshoot and resolve network issues relating to traffic, server and applications using Solar Winds software such as Netflow Traffic Analyzer, Network Performance Monitor and Server & Application Monitor
Upgrading and transitioning Cisco Hardware from aging data center by installing and setting new hardware such as Cisco ASR 1001 Routers, 3650 Catalyst Switches, ASA 5555X Firewalls, Cisco Wireless 5500 Controllers and VPN Based Routers for (AWS) Amazon Web Services, Flex VPN
Assisted with setting up and creating Confidential ARIN ASN number in order to run Confidential /24 BGP
Assisted with planning, creating and implementing Confidential DR Disaster Recovery location in order to facilitate an E-LAN using Lightpath services to Newsday headquarters.
Implementing and changing firewall rules using Cisco Fire Power Services based off of our ASA 5555X.

Confidential

Network Administrator

Responsibilities:

Troubleshoot and resolve complex high speed data, VoIP and networking issues.
Performed diagnostics and troubleshooting of software, system and networking related issues using programs such as Dart, Modem polling, TSGUI, Panorama, Pactolus, NgN, Emprix and more.
Strong knowledge of call center operations and products such as Genesys, Right now, Aspect, Verint.
Documented, assign, follow up, and close support tickets/resolutions using Remedy ticketing tool
Worked with Industry leading equipment such as Arris, Cisco devices.
Support setups for TCP/IP, Static, DDNS, SIP network connections.
Support, install and resolve email related issues with email applications (Outlook, Novel, Apple, Mobile Platforms, Office 365 and more)

Confidential

Networking Intern

Responsibilities:

Involved with sets up, installs and the maintenance of various physical (PLZ, card readers) and computer (Firewalls, access controls) technologies.
Implement and manage VoIP, VMWare, Network, Firewall, Exchange infrastructure.
Effective knowledge of network design.
Troubleshoot high speed data and VOIP issues data issues using RF Configurations.

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