SUMMARY:

Progressive experience with Light Speed project for AT&T U - verse products, Manage and maintain the access systems integration like 7330, 7340, 7342 and BLM 1500 Ericsson, Fault handling and escalation Maintenance LightSpeed technical documentation of processes and procedures used throughout normal operations, Development of knowledge and skills in network and system administration, experience of network monitoring tools and protocols( CMS, AMS, SAM), writing test plan and detail test case and using MQC-HP quality center to processes and best practices for managing requirements, tests, and business components, web database-Rational Clear Quest provides change tracking, process automation, reporting and lifecycle traceability for better visibility and control of the software development lifecycle, based on network requirements to design and developing test documentation then execute detailed test case for CPE and STB applications, worked with Cisco (Scientific-Atlanta) and Motorola Set top boxes with hand on experience tool likes smart bits, DiversifEye, wireshark.

TECHNICAL SKILLS:

LANGUAGES: Pascal, ASP, DHTML, Java script, Domino script, SQLCI/TACL programming of Tandem/Compaq system, SQL Oracle, Paradox Database, Sun workstation (UNIX SPD network)

PROTOCOLS: TCP/IP, SIP, XML, HTML, DHTML

PLATFORMS: DEX 200/400/600/600 E, Light speed access system like 7330, 7340, 7342, and BLM1500, MS DOS, 98/ME/NT/2000/XP/window 7, Window 2008, Linux and UNIX

APPLICATIONS: AMS, CMS, MS applications 2010, Tcl, MQC, domino automation apps, IPTV compassion device for STB testing, RTP capture, web database such as Rational Clearquest, MQC-HP quality center.

TOOL: Spirent SmatBits test, simulate, analyze, troubleshoot, develop and certify network infrastructure, INET SS7 rack/remote, T-bird, Sage test box,DVM/AVM, frequency analyzer, RJ-45 tester, used a network protocol analyzer capturing messages for troubleshooting purpose and other equipment such as Shenick DiversifEye Multicast IPTV test supporting IGMP & MLDv1,2,Video On Demand (RTSP), Voice over IP (SIP/RTP), Optional Voice and Video Media Analysis, HTTP (Client and/or Server Emulation), SMTP & POP3 (Server & Client Emulation), P2P ( peer to peer), DHCP, Service Layer PPPoE and VLAN (incl. double tagged) and FTP (passive and active).

PROFESSIONAL EXPERIENCE:

Confidential, Plano, Texas

System Test Engineer

• In-depth knowledge of writing Test cases and Test Plan, prepare MOP.
• Used suitable testing methodologies, tools, standards and procedures.
• Perform Functional, Regression, Smoke, Integration, Performance and User
• Perform Testing, validation of software applications and products.
• Filing and tracking defects and creating System test reports by Clearquest web data base.
• Testing CPE and STB functions and applications.
• Interoperability (INT) Testing, Element management testing, Fault insert testing, stress testing, and soak testing.
• Write new test case or update test case with new requirement through MQC.
• VOIP and QoS testing for all CPE of all access nodes from Light Speed network.

Confidential, Carrollton, Texas

Switch Service Engineer/ Project management/ System test engineer

• Installing, testing and turn-up Switch system such as Alcatel 600/600E, Motorola EMX 2500/5000, ATM- 7470/ 7670 MSP, STP, 8790 SCP, 8788 MRP, 7450 ESS-7, 7750SR-12, 7330, 7340 for SBC; ADSL 1000 and ASAM 7300, wireless switching system and Sun Micro Server-HLR for wireless networks domestic and oversea.
• Installation 5020 Alcatel Atrium system: Soft Switch (WSS) and Gateway (WMG). Hardware such as SIM, DDM, CCM, IPM, SAM, Sun Fire V120 and SUN Netra120/240 hardware and software. T1, clock cable and fiber jumper installation and test for AT&T.
• Worked in BDFB for system power, TRU for shelf power distributives, H-TAP for power cables configuration.
• Updated and provided BOM for the equipment installations.
• Ensure that the agreed implementation schedules and guidelines are followed and enforced.
• Ensure proper records such as MOP, JSA, technical documentations are maintained for all Equipment deployment

Confidential, Richardson, Texas

Technical Support Engineer/ Implementation Management

• Administrated announcement for product process, deployment, test & verification.
• Capacity planning, networks migration and builds announcements devices on Ericsson AXE-10 switching platforms/Order announcement for the sites
• Years experience in planning, managing and supporting project implementations.
• Developed and Maintained web announcement database system.
• Supported Customer System Management (CSM).
• Developed, maintained and created live links from Tandem machine to department web page.
• System administrator for Tandem-Compaq system.
• Utilized Service Management System (SMAS) for service deployment, provisioning, monitoring, troubleshooting and Network Traffic Management.
• Managed TACL commands/programming for CDP/SDP platforms.
• Analyzed prepaid card platform traffic and monitored major customer related activities.
• Upgrading software and hardware at MCI prepaid platforms.

Confidential, Plano, Texas

Switch System Support Engineer

• Configured hardware and software in TANDEM system test such 600/600E, EMX2500/5000.
• Verified software load and updated test procedures for system/sub-system testing.
• Prepared system/sub-system test yield reports for management evaluation.
• Analyzed all PCB failed data and system frames to propose solutions through monthly yield presentation to high level management.
• Resolved hardware and software problems for Competitive Long Distance Company (CLDC): MCI, Frontier, Excel and others.
• Teamed with hardware and software engineers to resolve customer issues.
• Supported and involved in troubleshooting of sub-system: ISDN, SS7, and X.25 files transfer
• Create database storage structures and objects for in-house applications.
• Perform software migration with live voice and data traffic on DEX 600 E, DEX 600 and STP.
• Dveloped scripts and prepare reports .
• Plan, develop, maintain, client/server database environment.