Network/ System Administrator Resume

SUMMARY:

Experienced, Enthusiastic and creative professional seeks position in Tech Support roles that will utilize excellent skills and a passion for challenging work.
Dedicated to making an intermediate and long - term contribution.

TECHNICAL SKILLS:

Database Languages: SQL, PL/SQL

Tools: PL/SQL Developer, Toad, putty

Operating Systems: Mac OS X,Linux, MS Windows 7,8,10 and MS Windows Server 2012, Programming language Knowledge of Shell scripting, Python, Core Java, Unix

Network Routing Equipment: Citrix Load Balancers

Special Software: Espresso, Nagios, Verdad, Epic, Hubble, Radar Version control system Basic Knowledge of Git Active Directory Knowledge of Windows Active Directory Services

PROFESSIONAL EXPERIENCE:

Confidential

Network/ System Administrator

Responsibilities:

Monitor and resolve the issues logged by the end users in the incident reporting tool
Set up software on production boxes
Install and perform minor software changes in production environment
Maintain records of daily transactions, problems and remedial actions taken and installation activities via ticketing tool
Handling Network Traffic, Distributing & Managing Customer requests.
Escalate L3 level issues to development / Operations teams after triaging
Meeting L3 and Onsite SA to understand new requirements of systems or modifications
Provide Weekly and Monthly Status Report to Management and Application Owner
24 x 7 monitoring of production servers using Epic, Spunk and Hubble monitoring tools and resolving the issues with / without involving other functional teams.
Tracking the daily issues handled through daily status reports and documenting the necessary action taken for future reference.
Creating load balancers vips to balance the load among application servers deployed across the network.
Creating content Switching vips and binding SSL certs to them.
Proactively investigating software/hardware issues on servers and reporting to the right workgroup for resolving the issues.
Interaction with Client to understand the needs and put the forth any queries regarding the assigned task for its successful completion.
Weekly / Monthly issues are tracked through the reports and special attention is given to P1 issues resolved during the week. Pending issues are tracked and escalated to the correct workgroup and followed up until the issue is resolved.
Attending trainings on project specific skills to provide technical assistance and support
Execute various commands on critical applications to understand the health status of the applications
Handling various production deployments.
Provide technical mentoring/assisting Team members
Monitoring the flow of data packets through the network. Tracing the errors / issues in the network path.

Confidential

Database Developer

Responsibilities

Involved in Development of the applications through Oracle using Pl/SQL.
Designed and ran custom SQL database queries.
Assisted programmers in implementing code changes and server patches.
Created Oracle Tables, Views, Constraints, Synonyms, Sequences.
Granted resources, privileges and roles to users
Exposure in using tools like TOAD, PLSQL Developer and SQL Developer

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship