PROFESSIONAL SUMMARY

• Senior Network Engineer experienced with technical support and troubleshooting on IT software and hardware installation, configuration, and administration of Cisco and Juniper IT infrastructures; Cisco switches, routers, VOIP Telephony, QoS Security applications, F5 Load Balancing, and network protocols.

PROFESSIONAL EXPERIENCE

Conversion / Network Analyst 

• Installed and configure Cisco Voice enabled Router and Switches
• Superior skills in modern TCP/IP, LNP and DNS Network construction and enforcement
• Upgraded 300 Cisco phones, 1000 agents and over 120 remote sites.
• Connected to the central hub using SIP over MPLS circuit
• Created and managed VLANs to separate Voice and Data traffic on the LAN
• Installed and configured Cisco gateways, Gatekeepers, Codec / codec negotiation.
• Managed a Cisco Gatekeeper and cluster to allow centrally controlled dial plan throughout a WAN environment
• Managed change in Cisco VOIP system, change IP Subnets and helper-address to the clusters
• Deployed command support scripts to general software and firmware upgrades
• Installation and configuration of Cisco Wireless technologies, including Wireless LAN Controller, Access points, Designing locations and Monitoring AP using Cisco Prime Infrastructure tool.
• Upgrades and new installation Cisco AP
•  Solid experience in Wi-Fi network equipment design, implementation, networking and service integration.
• Security protocols and authentication (EAP-AKA) and 802.1x protocols

IP Network Engineer

• Worked as part of the IP Networks team in planning, designing, and implementing optical networks to support VoIP, High Speed Data, Video Transport, Business Services, Intranet and LAB networks.
• Provide implementation support on new deployments and designs. Generate written engineering documentation to support the installation and configuration of IP Technologies.
• Prepared configuration, Provisioning, and Install scripts used in the SMOP productions
• Engineer other aspects of the telecommunication network including power distribution, synchronization and timing, fault alarm telemetry systems, and data communications networks.
• Created different Backhaul wireless design including ERPS Protocols, CMF, Y1731, MTSO and RRPP
• Performed latency test throughout the Ring to meet the Customer and SLA
• Re-homed the old Cell Tower and turn up the new cell tower or replaced by Celltower on Wheels (COW)
• Prepared BOMs to be used for tower turn ups and activation
• Understanding specifications of different optical fiber types, including Ethernet, Ring, and MPLS design.
• Advanced engineering experience Cisco ISR/ASR Routers
• Experience in Network Appliance NAS/SAN environment FCP, CIFS, Fabric Path

Network Engineer 

• Responsible for managing the Comcast IP production Network, developing and implementing sparing strategies and management of RMA process.
• Prepare configuration and scripts used in the SMOP productions. Design and configurations of Cisco main routers, Nexus 4500, 7k, ASA5500 series, Juniper Routers, CMTS systems 10k, CRAN routers and Switches.
• NOC support Activities-Active tickets using Remedy report writer, current resolutions, Status notifications, escalations and Communications between the NOC and support engineers and Suppliers.
• DOCSIS2.0, 3.0 to 3.1 Migration and CMTS Upgrades.
• Fiber Optics, Sites Surveys, VOD, Edge QAM equipment.
• Maintain high QoS, by designing a redundant secure network.
• Virtual node split, Physical node split, Port activation, Arris c4 and E6000 Activation US load balancing CRAN US/UR port activation and upstream and Downstream Frequency changes
• First time modem Provisioning and Decommissioning.
• Experience with Cable Modem Protocols and link between the ISP and Customers
• Wide understanding of Main Internet Routing Protocols OSPF, RIPV1, RIPv2 RIPng, EIGRP BGP and ISIS
• MPLS, GRE, Frame Relay and Metro Ethernet. DMVPN
• Fiber channel, Ether channel, Channel bonding and storage servers
• Troubleshooting and documentations using Remedy trouble ticketing system for tracking events such as Customer service, Scheduled Maintenance and Change of management systems
• Operations Support Center for the Market and part of Comcast Cable Enterprise.
• Migrations, upgrades, move add and Change during the Maintenance Window.
• Performed accurate Lab test on CMTS boxes with 3 point documentations using Remedy and JIRA Tools

Network Engineer

• Managed installation. Configuration and administration of Cisco equipment in IT architecture of organization.
• Cisco Wireless technologies, including WLC, Access points and Prime Infrastructure.
• Configuration of LAN/WAN element and held responsibility of maintaining and monitoring performance of Leased line and Virtual private network.
• LAN, WAN, Wireless, Network Optimization, QoS, Bandwidth Management, Citrix Netscaler and F5 Load Balancing, Routing and DNS.
• Routing protocols, IPV4, IPV6, TCP/IP EIGRP, OSPF, BGP IGBP, EGBP, and RIPv2. MPLS, Frame Relay and Metro Ethernet.
• Managed firewalls based on Cisco platform ASA Firewall and QoS Edge
• Aid in negotiation of vendor contract and maintenance agreement: Monitors reconcile and provide related information to the telecommunication manager and Business to facilitate best practice policies and services.
• Designed / configured and executed installations to more efficiently manage distribution of local calls through VOIP, voice mail, video telephony, Teleconferencing, call forwarding.
• Provided technical support, assisted user facing network problems. Performed advanced troubleshooting, diagnostics and solutions to network failures.
• Worked in coordination with team members to decrease key IT problems
• Completed key IT problems and completed assigned projects

Network Engineer

• Team Leader, Project Leader
• Tech. II. (MAC) Move, add and change of Computers and Telecommunication equipment.
• Knowledge of Exchange and Blackberry Enterprise Software
• Migrations and Installations of new Machines, Servers, and Hand held scanners, Voice mail,
• Configuration of Cisco Routers, Switches and deploying Cisco IOS Software.
• Load Balancing, Routing and DNS.
• Routing protocols, IPV4, IPV6, TCP/IP EIGRP, OSPF, BGP IGBP, EGBP, and RIPv2.
• MPLS, Frame Relay and Metro Ethernet. DMVPN
• Designed and maintained wireless network for laptops and Cisco IP wireless phones.
• Successfully completed PCI project for Wawa Grocery Chain Stores on behalf of Agiliysis LLC and Tech USA.
• Installed Servers, POS devices, Radiant servers, Router, Switches.

Network Technician

• Installation, provisioning upgrade of Servers, Routers and Switches
• Manage, move add and change of Hardware. Train employees on the new software updates.
• Provisioning, De-provisioning and Smop implementation.
• Equipment test an Analysis

Telecommunications Engineer

• Conferred with clients, and applied knowledge of telecommunications technology, to determine restrictions of existing systems against requirements for upgraded technology.
• Designed/configured and executed installations to more efficiently manage distribution of local calls through voice-over-Internet, voice mail, video telephony, teleconferencing, call forwarding, PBX's, and fax machines.
• Installed AT&T or Sprint-based software as well as switches.
• Test-operated newly installed features to ensure their reliability.
• Fault-isolated and corrected system/equipment malfunctions.
• Provided consistently superior levels of service to clients, including serving as technical resource in explaining new systems and features and troubleshooting problem issues promptly and diplomatically.
• Responsible for contract term and pricing conformity for products from all vendors.
• Created the necessary documentation and project plans required to migrate customer traffic providing assistance and communicating status to all effected departments
• Data Center Networking infrastructure environment and management.

Network Engineer

• Troubleshoot call center line connection issues.
• Telnet into the offices and update software problems
• Run script programs within local offices as needed by program managers
• Provisioning servers and Client PC for maintenance and upgrade.