SUMMARY:

• I have over 1 8 years of technical experience in IT from healthcare & professional.
• I specialize in data connectivity, be it Wan/LAN or site to site, connection to a local desktops. I have designed, built and supported medical, and professional wide area and local networks using different network technologies, along with various operating systems and applications.
• These include project VM, AD, DHCP, DNS, VOIP, connection & configuration on Cisco routers and Cisco switches, Dell and 3Com switches,AAA, Radius,Tacacs+ Configuration on Cisco/Juniper Routers, switches and Zexel VPNs, CCP, Cisco ASA Firewalls, Cisco Security Manager, Windows Server 2017 - 201 3-2000 & Microsoft Office 2000-201 7 Roll out also upgraded systems from NT, Novell NetWare and NETWARE 5.0 & window xp- 2017 os installation, updated sysadmin & others Apple os- PS, tablet, iPhone phone system.
• Experience with converged/integrated compute infrastructure systems, including requisite network knowledge.
• A broad and thorough technical understanding and have experience in designing, configuring, implementing & testing, troubleshooting and supporting multi-site critical network environments that consist of multi-vendor Routers, Switches, Wireless LAN, WAN Accelerator, VoIP, Firewall & Network Security.
• Hands-on experience designing and configuring various routing protocols such as BGP, OSPF, IS-IS, EIGRP IGRP, HSRP, RIPv1 & RIPv2.
• supported & managed & administration of APC-ISX-Manager UPS, video cameras pods, PDU, Chillers & other devices within an infrastructure with over 1000 devices. at 3 main hospital and over 100 remote sites from ERD, DR office, EMS sites, Corp sites, fire depart with EMS remote site, Surgery Centers and others medical facility 's.
• I have completed a over 300 projects in different capacities from hardware installation and support, to project conception, design, and implementation. My experience at many levels has given me a firm grasp of network and computer technologies with AD, DHCP, DNS, wireless the use of VMWARE & VOIP Telephone systems also landline and cellular & telecommunication systems I have experience with setup and administrate video conference systems by Polycom & Cisco-Tandberg Video Conference systems & with device's like VGO Robots, Intouch Health Robots, Cisco Video Cart, Polycom Video Carts & administered supported and managed WebEx web based video conference and others video conference system, I have had the Dell system repair Tech certifications for Warranty repairs.
• I have good understanding of Wireshark and Fluke network scanners device 's other Network diagnostic tools.

TECHNOLOGIES:

• VMware (4.5, 5, 5.1, 5.2), vSphere, VMware View Manger and VMware Horizon, IPhone 4/5s, Windows XP, Windows 7, LibertyNet DMS, Twiki, Microsoft Office 2003-201 0, Antivirus, Printers/Fax, RightFax, Visio, and APS UPS Management system with diagram of UPS, Chillers, camera Pods and up to 1000 other devices in our network infrastructure that would need everyday support and updates maintains with firmware updates and make sure no problem
• VMware View Administration for Virtual Desktop Infrastructure (VDI)
• AD Support for user and group management for 12,000+ users in multiple
• Location all over New Jersey
• Deploy and administer WYSE thin clients, Dell laptops and computers
• Windows Desktop Administration for XP & Win7
• Ticket processing including change management and enforcement
• Achieved recognition for lead ticket completion and documentation
• Developed and documented procedures for maintenance, recovery, and training purposes
• Training of new and current employees on server and VMware techniques
• VMware View Administration for Virtual Desktop Infrastructure (VDI)
• Trend performance patterns on document management servers for corporate inspection
• Created training documentation for better server performance and reference
• Troubleshooting Security, Help Desk Support, Citrix, Microsoft Office, Networking, Visio, Customer Service, Windows 7, Technical Support, System Administration, Computer Hardware , Win 2000-17 , X P, VMware, Active Directory, Windows Server, Windows Hardware Group Policy, Windows XP VMware, and View Information in Logs on Cisco devices, look for new Technology, Share Point and other web base systems, access, Virtualization for PC

PROFESSIONAL EXPERIENCE:

Network/Systems Engineer

Responsibilities:

• Support customer wireless network infrastructure
• Assist in the planning, designing, configurations, deployments and support of LAN/WAN/WLAN infrastructure
• Participate in the evaluation of vendor hardware, software, and wireless communications products
• Operational support and troubleshooting of wireless network issues
• Facilitate technical support case escalation for customer wireless infrastructure
• Documentation of advanced enterprise wireless solutions and designs
• Assist with wireless design and validation, including RF site surveys of complex indoor and outdoor deployments
• Support internal wireless network infrastructure operational requirements
• Maintain professional level certifications related to wireless network technologies and vendors
• Demonstrate safe and responsible work habits in correctional facilities to avoid injuries, damage to property, and avoids unnecessary security risks to team and company.
• Exhibit professional appearance and conduct in accordance with Company standards while working with corrections staff and offenders.     
• Must be able to lead and interface well with end-users, other service technicians, technical support personnel, and other professionals conveying information and situations in a tactful, professional, diplomatic and logical manner.
• Network Engineer 1 & 2 related wireless network support, design, installation and management experience and/or training, or equivalent combination of education and experience.
• Experience Requirements Network Engineer 1 and 2
• Ability to produce detailed documentation including data flow diagrams, logical diagrams, and physical diagrams as required
• Intermediate level troubleshooting in a large-scale network environment
• Large-scale wireless design skills
• Successful track record implementing and supporting wireless engineering projects
• Knowledge of performance tuning tools and wireless management systems
• Intermediate understanding of the following:
• Wireless Controllers
• AAA/Tacacs+ Configuration
• Radius server
• Wireless Access Points
• Point to point, point to multipoint WLAN design and implementation
• Wireless Clients
• RF Transmissions
• Wireless Sniffers
• Wireless Standards and fundamentals
• Wireless LAN topologies
• Wireless devices
• WLAN troubleshooting
• 802.11 network security architecture
• Radio frequency site survey fundamentals
• Working Conditions
• Our organization provides services to correctional facilities across the United States. This position will be required to travel throughout the state of New Jersey.

Network Technician

Responsibilities:

• Other duties may be assigned as required to meet the corporation's goals.
• Position Responsibilities for the overall Wireless Network engineering, Implementation, and Support for the enterprise. A very important requirement of the position will involve creating and maintaining graphical and text-based documentation and standards development for the Wireless infrastructure. In addition to technical expertise, the candidate should also demonstrate leadership qualities and the ability to interact at all levels of management, staff and customers.
• Support customer wireless network infrastructure
• Assist in the planning, designing, configurations, deployments and support of LAN/WAN/WLAN infrastructure
• Participate in the evaluation of vendor hardware, software, and wireless communications products
• Operational support and troubleshooting of wireless network issues
• Facilitate technical support case escalation for customer wireless infrastructure
• Documentation of advanced enterprise wireless solutions and designs
• Assist with wireless design and validation, including RF site surveys of complex indoor and outdoor deployments
• Support internal wireless network infrastructure operational requirements
• Maintain professional level certifications related to wireless network technologies and vendors
• Demonstrate safe and responsible work habits in correctional facilities to avoid injuries, damage to property, and avoids unnecessary security risks to team and company.
• Exhibit professional appearance and conduct in accordance with Company standards while working with corrections staff and offenders.    
• Able to lead and interface well with end-users, other service technicians, technical support personnel, and other professionals conveying information and situations in a tactful, professional, diplomatic and logical manner.
• Wireless network support, design, installation and management experience and/or training, or equivalent combination of education and experience.
• Ability to produce detailed documentation including data flow diagrams, logical diagrams, and physical diagrams as required
• Intermediate level troubleshooting in a large-scale network environment
• Large-scale wireless design skills
• Successful track record implementing and supporting wireless engineering projects
• Knowledge of performance tuning tools and wireless management systems
• Intermediate understanding of the following:
• Wireless Controllers
• Wireless Access Points
• Point to point, point to multipoint WLAN design and implementation
• Wireless Clients
• RF Transmissions
• Wireless Sniffers
• Wireless Standards and fundamentals
• Wireless LAN topologies
• Wireless devices
• WLAN troubleshooting
• 802.11 network security architecture
• Radio frequency site survey fundamentals

System Support Network Infrastructure Engineer II 

Responsibilities:

• Responsible for supporting the Atlanticare LAN, Wireless LAN and Wide Area Networks including
• Troubleshooting connectivity issues:
• Configure, install and support of: Cisco routers (2800 series and 3 600-380 0 series), Cisco IOS and Catalyst switches (2900, 3550, 3750, and 6500 Series), VLANs, 802.1q trunking, Aironet 1200-140 0 series wireless access points.
• Support internal secure wireless network and an external "Guest" wireless network.
• Initiate and coordinate installation of circuits with service provider at new locations. Generate trouble tickets with service provider on circuits at existing sites.
• Create and support remote client connections using Cisco VPN 3000 Concentrators and 3002 VPN Hardware Clients, Cisco and Windows VPN software.
• Configure, install and support Tandberg video conferencing Border Controller, 990 and T150 series video conferencing devices.
• Connectivity engineer for eClinical Practice Mgmt team
• Manage the IP Address database for all subnets and devices.
• Some administration of A.D. users and computers, DNS and DHCP
• AAA/Tacacs+ Configuration
• Radius server
• H.263 standard was first designed to be utilized in H.324 based systems (PSTN and other circuit-switched network videoconferencing and video telephony), but it also found use in H.323 (RTP/IP-based videoconferencing), H.320 (ISDN-based videoconferencing), RTSP (streaming media) and SIP (IP-based videoconferencing) solutions.

I.T. Technician Level 1 and Level 2 

Responsibilities:

• Field Technician assigned to cover most of the Atlanticare remote locations such as corporate offices, Doctor Offices, Urgent Care/Internal Medicine sites, and surgery and procedure sites. Also supported CT/MRI procedure sites and corporate offices for a separate private company called Atlantic Medical Imaging.
• Responsible for configuring, testing, installing and maintaining servers, PCs and applications, local and network printers, Zebra label printers, scanners, PDA’s and peripherals. Troubleshoot client issues for devices and applications.
• Support and troubleshoot network connectivity of these sites to Atlanticare Intranet and the Internet.
• Receive trouble tickets, document issues, actions taken, and resolutions in HEAT call logging application

SUPPORTING COMPETENCIES/SKILLS:

Analyze Issues: Gathers and analyzes the most critical information needed to understand problems; probes and looks past symptoms to determine underlying causes of problems and issues; integrates information from a variety of sources to arrive at optimal solutions; detects inaccuracies or flaws in reasoning; and defines reasonable alternatives to resolve problems.

Build Relationships: Relates to others in an open, friendly, accepting, and respectful manner; is viewed as approachable and shows interest in others; develops and maintains high-quality relationships with managers, peers, and direct reports; demonstrates style flexibility when relating to a variety of people and situations; uses formal and informal networks to get things accomplished; identifies and cultivates relationships with key colleagues and stakeholders in other parts of the organization; and builds and maintains appropriate contacts and networks with people in the industry or profession.

Champion Change: Approaches problems with curiosity and open-mindedness; generates innovative ideas and solutions; stimulates creativity and innovation in others; challenges the way things have always been done; champions new ideas and initiatives; and supports those who initiate change and take risks.

Coach and Develop People: Creates an effective learning environment by fostering coaching partnerships with employees; helps others understand their “skills portfolio;” creates joint development and coaching plans; orchestrates learning opportunities; provides relevant, high-impact feedback; and serves as an effective role model for development.

Drive for Results: Sets challenging goals and puts a top priority on getting results; conveys a sense of urgency and drives issues to closure; persists in the face of obstacles; demonstrates initiative and sets high personal standards of performance; maintains a consistent, high level of productivity; and is committed to the organization.

Use Sound Judgment: Brings to bear the appropriate knowledge and expertise in making decisions; considers alternate solutions before making decisions; bases decisions on sound logic and rationale; advances problems toward resolution when encountering ambiguity or uncertainty; chooses the best alternative based on consideration of pros, cons, tradeoffs, timing, and available resources; makes timely decisions on problems and issues requiring immediate attention; and makes sounds decisions on complex issues and problems.