SUMMARY:

• A result oriented individual with 7 years of diversified experience in Healthcare and Finance Domain.
• Strong knowledge of the Systems Development Life Cycle (SDLC) models such as Water Fall, Agile, and Spiral.
• Created strategic test plans and followed it through testing phase in SDLC.
• Experience in conducting various types of System and Integration testing
• Substantial experience in Sanity and Smoke Testing of applications before testing effort of UAT and Regression Testing of applications.
• Extensive experience in HP Quality Centre for Planning Releases, Requirement Creation and Management, Creating Test Cases, Execution, Defect Logging and Tracking and Generating Graphs and Reports
• Wrote Test cases and Conducted different integration and regression testing. Involved with UAT team in user acceptance testing.
• Experience in Automation Testing using HP Quick Test Professional , in creating Data Driven and Parameterized automated Test Scripts
• Hands on Experience in HP ALM Performance Centre to integrate Creation of Vuser Scripts, Designing and Execution of Performance Tests and Post - Run Analysis
• Working knowledge of all modules of Quality Center such as Requirements, BPT, Test Plan, Test Lab, Defects etc.
• Extensive experience in configuring data mapping between different Databases.
• Excellent skills in writing Test Plans and Test Cases
• Expertise in Bug reporting tools such as Test Director, Quality Center and Rational ClearQuest
• Exposure to both Manual and Automated Testing of applications developed on Windows and UNIX platform.
• Ability to act as a UAT analyst and be a subject matter expert for the company's internal
• Experienced in Working closely with Project Managers to understand UAT resource requirements from the business.
• Proficient knowledge in various types of Software Testing such as Unit testing, Integrated testing, System Testing, Black box testing, Positive Testing, Negative testing, Performance Testing, Stress Testing, Load Testing, Volume Testing, Data Driven Testing, Back end Testing and Regression Testing
• Good working knowledge of major Operating Systems such as Windows 98, 2000, XP, Vista, 7 and UNIX.
• Extensive knowledge of SDLC and STLC methodologies.
• Excellent communication and writing skills with the ability to adapt to new and dynamic environments
• Good team leader, Player and can work alone with minimal or no supervision
• Conducted UAT of application alon with end users before it is incorporated into complete suite
• Excellent communication, interpersonal & analytical skills.
• Creative and Aggressive person capable of forming and maintaining positive and productive team environments with integrative thinking skills.
• Strong business analysis skills and thorough understanding of full SDLC.

TECHNICAL SKILLS:

Project Methodologies: Rational Unified Process (RUP), UML.

Business Modeling Tools: Rational Rose, MS Visio.

Requirement Management: Rational Requisite Pro.

Operating Systems: UNIX, Windows NT/2000/XP.

RDBMS: SQL Server, Oracle.

Business Applications: Microsoft Office Suite - MS Word, Excel, PowerPoint, Outlook.

SDLC: Waterfall, Agile, Spiral, RUP.

Project Management Tool: MS Project

Testing Tools: Microsoft visual studio test manager pro, Quick Test Professional (QTP), Win Runner

Bug Reporting Tools: Test Director, HP Quality Center, Rational ClearQuest

Databases: Oracle, MS Access, MS SQL Server

Operating Systems: UNIX, Windows 98, 2000, XP, Vista, Windows 7

PROFESSIONAL EXPERIENCE:

AT Tester

Responsibilities:

• I worked as a QA Analyst in FACETS implementation project. I was involved in implementing HIPAA EDI transactions in the application especially 835/ 837. Involved in Claims Adjudication, Claims Payment, and Coordination of Benefits (COB), dental implementation, membership and UAT.
• Managed and performed UAT test planning, test case execution and training .
• Gathered and analyzed business requirements for UAT planning purposes.
• Evaluated data requirements for UAT test data estimation 
• Worked with Business analyst and QA manager in gathering technical and functional specification documents for reviews to understand the functionality.
• Prepared test plan and determined testing approach and time slots for task completion.
• Coordinate with other test team, define the functionalities to be tested and assigned the tasks to other team members.
• Identifying the test case and captured the screen shots for the UAT and documented in the template provided.
• Wrote Test Cases and design test steps according to the requirements specifications in Excel.
• Conducted walk through with Business analysts and business owners get the test case sign off.
• Maintained Requirement Traceability Matrix (RTM) to make sure that test plans were written for all the requirements.
• Created test files for Regression, Integration and UAT test cases, map failure tests for data validation.
• Involved in UAT for Membership/Enrollments, Provider Management, Encounters (or claims processing), Payments and Advices, Regulatory Submissions.
• Claim Transactions and Billing Transactions - Created flows for adequate matching of Claims. Matched Billing File and EDI Claim File records upon receipt.
• Exported test cases into Mercury Quality Center.
• Worked in testing the Professional, Institutional Claims processing and adjudication and validate data with FACETS.
• Extensively worked with EDI transactions such as 837, 835, 834 following the HIPAA compliance EDI standard format of X12
• Tested EDI transactions 270/271, 837, 835, 834(X12) according to the test scenarios.
• Worked on Claims Processing and Claims Accumulation and Adjudication in FACETS.
• Executed the test cases in Mercury Quality Centre.
• Found the defects logged into MQC, coordinate with developers did regression testing after the defect is fixed.
• Checked the data flow through the front end to backend and used SQL queries, to extract the data from the database.
• Get sign off after completion all the test scenarios have been tested successfully.
• Worked with Business Analyst in UAT testing and involved in testing in Production region.
• Worked on different FACETS environments.
• Tested EDI applications to process Health Care transactions as per the HIPAA implementation.
• Extensively involved in Database testing by writing SQL queries.
• Used SQL Navigator for Writing and execute Queries.

Environment: FACETS, Windows, PL/SQL, UML, MS Office, Mercury Quality Centre

Dayton, Ohio

Sr. UAT Tester

Responsibilities:

• Responsible for UAT milestones, timelines, deliverables and estimates.
• Validate the 1062i response file and review the info crossing file.
• Responsible for UAT milestones, timelines, deliverables and estimates.
• Deliverables include UAT plan, test cases, test scripts.   .
• Efficiently accelerated planning schedules so as to adequately manage release timelines.
• Obtained business approval and provided UAT approval before promotion of products to the Production Environment.
• Extensive coordination between quality assurance, UAT, Development, and Production teams.
• Promoting an environment that fosters teamwork and collaboration amongst PMO and stakeholders.
• Development and maintenance of overall project schedule and budget. 
• Responsible for environment readiness.
• Coordination of UAT Release planning activities with stakeholders.
• Integrated Eligibility Systems.
• Performed User Acceptance Testing (UAT) manually to test the functionality of Case-tracker application.
• Developed and executed test cases according to the business requirements for User Acceptance Testing (UAT) and Regression testing.
• Study, work procedures, information flows, production methods, inventory controls and cost analysis - GAP review.
• Tested and validated the database tables using SQL queries documented problems found during test using Quality Center and communicated recorded problems to the responsible QA or development personnel.
• Provide technical expertise for development and implementation of user acceptance testing on MITS (Ohio’s Medicaid Management Information System) for operational releases and in support of Medicaid related initiatives.
• Provide assistance in system development, including attendance in JAD sessions, where technical subject matter experts are able to identify issues and work pro-actively to remediate issues prior to implementation in conjunction with the Ohio Department of Medicaid (ODM).
• Attending daily meeting for UAT test execution and weekly project meeting.

Environment: Quality center, Clear Quest .SQL, MS-Office, SharePoint, Note pad++, Windows 2000, MITS and iTrace.

Confidential

Cherry Hill, New Jersey 

Sr. QA/UAT Tester

Responsibilities

• Analyze Business, System requirements that are being loaded in HP Quality Center tool by BSA.
• Direct/coordinate with BSA in order to manage and update the missing parameters of requirements in QC.
• Involved in creating Test Plans for the different aspects of the project according to the business specifications in coordination with the QA lead and project manager
• Responsible for reviewing business requirements, functional specifications, project schedules, documentation and test plans.
• Scripted test cases for component and UAT using HP Quality Center.
• Performed UAT Testing Manually in coordination with UAT group to ensure correct business logic
• Logged defects in HP Quality Center and verifying all the cycles of the defect that I am responsible for.
• Performed UAT, Positive, Negative and Boundary testing using the approved test cases.
• Involved in creating test cases for regression testing and assist test lead during the testing activities.
• Analyze the requirement coverage and traceability to ensure the testing coverage.
• Analyze test cases and defects being loaded in QC by QA teams to ensure the link entities and accuracy of data.
• Performed Parameterization using QTP
• Coordinate with QA team to manage and update the missing parameters of test cases and defects in QC.
• Performed Manual Testing to test the usability of the application.
• Conducted GUI testing to test the appearance and properties manually.
• Performed Smoke Testing, Sanity Testing.
• Tested and implemented a company-wide proprietary CRM system.
• Verified the web services for its functionality, reliability, scalability using SOAPUI web services test automation tool.
• Conducted Smoke Testing of different Applications using SOAPUI.
• Performed back-end testing using SQL queries to validate data and perform Data integrity testing.
• Data mining on defects, test cases, requirements as required by the team.
• Analysis the testing activities as per the planned forecast for the given projects.
• Analysis the Weekly QA Metrics Reports for to correct the reporting errors.
• Tested each web services using SOAP messages
• Conducted User Acceptance Testing (UAT).
• Modified test scripts created by the system test team to meet UAT needs
• Supported User acceptance testing (UAT) in preparing the test scripts and test execution.
• Getting updates and working with project team members for issues captured through metrics reporting.
• Documented and reported bugs using Quality Center.
• Actively participated in Status reporting meetings and interacted with Developers to discuss the technical issues.
• Analyze the requirement coverage and traceability to ensure the testing coverage.
• Worked with the team lead to meet the requirements.

Environment: QTP, Quality Center, PL/SQL, Windows, HTML, Oracle9i, MS Office Suite.

Atlanta, GA

UAT Tester

Responsibilities

• Converted Business Requirements and Design Documentation into Test Cases.
• Developed Test Cases in QA complete on the bases of Business Requirement.
• Worked Closely with SME to understand the business flow.
• Used QA Complete to store Test Cases and for bug tracking.
• Created and maintained test script for Functional Testing as well as UI Testing.
• Created, maintained and Modify Test script for Manual System Testing and Execution process.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool QA Complete.
• Monitored the progress and verified the fix of the bugs that were logged into QA Complete.
• Wrote Weekly status report and EOD status updates.
• Responsible for writing and executing the test cases for GUI, hardware and communication interfaces using HP Mercury Quality Center.
• Created test requirements and test cases using standard template. Reviewed test cases in excel with tech lead, BA and UAT resources and obtain sign off before execution.
• Categorized bugs based on the severity and interacted with developers to resolve them.
• Assisted in UAT Testing or Production Support whenever needed.
• Delivered various test matrix documents like UAT defect analysis report, root cause analysis, Project test effectiveness, Prod defect analysis report, and defect acceptance report as a part of test deliverables.
• Responsible for performing various types of process evaluations during each phase of the software development life cycle, including audit, review, walk through and hands on testing.
• Extensively used Microsoft Office Suite (Word, Excel, PowerPoint) of products for documentation and data interpretation
• Conducted the defect report using Document Generator in QA Complete.
• Interacted with the developers to report and using QA Complete.
• Participated in Team Meetings, Defect Control Board Meeting, weekly status meetings with IT and business people.

Environment: Quality Center, SQL, Oracle, TOAD and Outlook, XML, MS Office.

Portland, OR

Sr. QA Analyst

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Create strategic test plan and followed it through QA testing.
• Expert in writing test scripts manually.
• Tested web based 1World FFS system for functionality
• Developed and managed test cases and ran test scenarios in QC
• Worked with QAs, PMs and SMEs for JAD sessions
• Broke down deliverables into in scope and out of scope as per sprints with the PM
• Used SQL for backend testing
• Conducted UAT with UTI end users who will work the application via phone and the internet
• Composed UAT test scripts and test cases to emulate real life scenarios
• Used QC for planning, testing and tracking Master Data conformance and management MDM
• Worked with the business users in order to understand and document test scenarios related to critical business process/features/workflows regarding the web application.
• Created and managed system testing schedule.
• Provided test team status reports on weekly basis to the project manager.
• Recording and developing LoadRunner scripts and enhancing the same to emulate real-world load using transactions, parameterization, correlation, think time
• Incorporating Rendezvous points and logic that randomized test data
• Creating manual scenarios in Load Runner Controller and configured the Virtual users to use multiple Load Generators
• Executing queries in Microsoft SQL Server Management Studio 2008 to prepare test data for performance testing
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Performed Database testing using SQL queries
• Executed XML request in SOAPUI tool.
• Used SQL Queries to compare data in User Interface and Backend.
• Conducted regression testing on new builds’/versions.
• Tested various ad-hoc and canned reports as a part of crystal reports testing.
• Created automation scripts in QTP and made a suite of scripts when needed.
• Used object spy to know the properties of the object which helped me in writing my QTP script
• Developed and executed test cases test Scenarios and followed-up defects using Quality Center.
• Tracked defects using Quality Center.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Conducted Bug review meeting to discuss resolution of issues

Environment: HP Quality Center, Manual Testing Methods, QTP, JAVA, Crystal report, Regression Testing, System Testing, Webservices, XML, SOAP

Dallas, TX

UAT Tester

Responsibilities:

• Converted Business ReqUIrements and Design Documentation into Test Cases and Test Scripts.
• Created description object with specified properties and values during run time, to use instead of logical names in test scripts.
• Performed Web testing to check for broken links in a Responsibilities:
• Wrote test plan and test cases for User Acceptance Testing and created Requirement Traceability matrix to keep track the changes.
• Performed walkthroughs with Development, BA and UAT team.
• Wrote, Ran and Executed Test Cases based on business requirements.
• Well versed with Servicing Package which is designed as In- House solution for loan servicing
• Test planning and Reporting done using MQC.
• Performed back-end testing procedures using SQL statements for some online customer interactions.
• Performed Functionality, System, Front end, Negative and Positive testing using Mercury Quick Test Pro.
• Designed and executed manual and automated test cases through QC by integrating QTP.
• Executed the tests to verify the web GUI using Quick Test Pro.
• Produced functional specifications and led weekly meetings with developers and business units to discuss outstanding technical issues and deadlines that had to be met.
• Delivered various test matrix documents like UAT defect analysis report, root cause analysis, Project test effectiveness, Production defect analysis report, and defect acceptance report as a part of test deliverables.
• Executed SQL Queries to verify the dataflow from the backend.
• Used Quality Center to plan tests, manage test assets, create and run manual and external scripts to check GUI and functional features of the AUT
• Converted Functional requirements into detailed scenarios and test cases.
• Performed data drive testing to validate the same set of operation with different set of data
• Enhanced QTP script using recovery scenarios for error handling
• Communicated to Line of Business team, QA team and UAT Manager about issues, concerns and risks.
• Analyzed portfolio management, investment planning, financial planning, customer support and investment strategy tools and processes
• Developed Test Cases and Scripts for functionality and Regression Testing.
• Involved in configuration testing.
• Used MQC to organize the testing process and to manage and report defects.

Environment: HTML, JSP, Oracle, SQL, QTP, UFT (Unified Functional Testing), Mercury Quality Center, XML, SOAP UI, Web Services and Windows 2000.