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Telecommunications Engineer Resume

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Jersey City, NJ

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TECHNICAL SKILLS:

ANI, DNIS, Toll Free, FEHO, AA, ACD, VM, Queueing, PLAR, Switching, Routing, ACA, CCNA, Linux, Windows, CAT3/5/6/6a, VLAN, DHCP, NTP, WAP, 802.11, SIP, G.711, G.729, G.722, QOS, WPA2/AES, WIRESHARK, PRI, Frame Relay, T1, SSH, SFTP, Virtualbox, ASA, IP Office, s8700, G650, inSSIDer, Definity, PoE, IP Office, 2900, 3500, Line/Circuit auditing, Network documentation (Visio).

PROFESSIONAL EXPERIENCE:

Confidential, Jersey City, NJ

Telecommunications Engineer

Responsibilities:
  • Maintained and supported Avaya Definity and Avaya IP Office (multiple locations). This effort consisted of 3,500 telephones.
  • Work efforts included dial plans, call routing, digit translation, voice mail, automated attendants, ring down circuits (PLAR), TDM, VoIP, Cisco 2950/3560 switches, and Cisco WAPs.
  • Telecom vendor management and trouble resolution for voice and data circuits including MPLS, PRI, DSL and cable modems.
  • Line/circuit and billing audits, voice network documentation performed. These audits resulted in disconnects for unused lines/circuits resulting in substantial cost savings.

Confidential, Parsippany, NJ

Contractor/Telecom Engineer

Responsibilities:
  • Performed phone system migration from legacy system to VOIP (Cisco/Avaya) for internal offices and various customers. Installed structured cabling, Cisco switches, IP security cameras and IP phones.

Confidential

Independent Contractor

Responsibilities:
  • Installed Avaya IP Office, Voicemail Pro, analog, DCP, and IP handsets. AVPP wireless with 3641 handsets.
  • Installed Cisco 2960, 3500 switches, 1700 routers and Sonicwall firewalls. Installed structured cabling for Cat3/5/6, Coax, and aerial cabling. Connected and tested POTS, T1, PRI, cable modems and SIP circuits.

Confidential, Fort Washington, PA

Telecommunications Technician

Responsibilities:
  • Provided administration and Level 2/3 support to 500+ locations for voice systems, PBX and messaging, for entire Avaya product line.
  • This work involved VDN and Vector programming, remote call forwarding, out calling, capacity issues, and networking between regional offices.
  • Created virtual circuits between disparate systems (Avaya, Cisco, NEC, and Siemens) for 6 digit dialing between offices.

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