SUMMARY OF QUALIFICATIONS:

• Extensive onsite consulting, customer relations, network/systems administration dealing with such technologies as: Microsoft Windows, Exchange, IIS, Proxy, Novel Netware, Linux and UNIX environments.
• Served as both Project Lead and Lead Technician on several projects that required extensive server, workstation and application architecture support. Project Manager responsible for Y2K testing and transition.
• Managed and maintained a WAN of 40+ nodes with VPN connections across the USA and over 500 users.
• Developed and managed a test environment of Windows SharePoint Services 3.0 prior to sending to production.
• Understanding of Forensics’ concepts such as: Chain of Custody, Best Evidence Integrity, and Types of Cases

TECHNICAL SKILLS:

Business Skills: Project Management, Customer Support and Training, Major Conversions with Live Testing and Production Roll out, Systems / Network Administration and Management, System Analysis, Disaster Recovery and Backup Strategies, Security Analysis and Access, and Supervision of up to 14 employees in a Data Center.

Applications: Alert Logic, Alien Vault, MS Office (through 2010), Visio and Project, KRONOS/ADP Timekeeper, Track - IT, Imaging Software, Virus Protection Software

Operating Systems: Windows Server, Windows Desktop, Novell, Linux, UNIX, and Citrix

Phone Systems: Avaya IP 406 Office PBX.

Networking Skills: RAS, Firewalls (pfsense, Symantec Enterprise, SmoothWall and SonicWall), Routers (Netopia, Adtran, Netgear), Active Directory Administration, IIS, Remote Package Deployment, Exchange, I-Mail, Network Monitor, Switches, Bridges, LAN/WAN Backup Solutions, Remote Admin Tools, Video Conferencing, Proxy Servers, VPN Configuration, T1, and xDSL.

Protocols: TCP/IP, telnet, FTP, IPX/SPX, DHCP, DNS, WINS, SSL, SSH, POP, SMTP, HTTP. HTTPS, TLS

Forensics’ Tools: Familiar with DD, wireshark, Hex Editor, PTK, SANS - SIFT Workstation, Pro Discovery Basic

Training: Network+, MCSE, MS Exchange 2003, MS ISA, Cisco CCNA and ASA

PROFESSIONAL EXPERIENCE:

Sr. Security Analyst

Confidential, OH

• Coordinating Risk Based security assessments and working with teams to identify and remediate issues
• Security incident detection, response, remediation
• Cyber threat and vulnerability analysis and remediation
• Conduct forensic analysis as part of the Security Operations Group
• Respond to security, compliance, and evidence requests from our Legal, HR, or other departments
• Make recommendations for enhancements to customer security applications
• Participate in customer meetings in a support capacity to assist and provide knowledge and expertise in support of customers and their security services initiatives.

Sr. NOC Engineer/Help Desktop Engineer

Confidential, OH

• Preformed customer support to multiple corporate clients both onsite and remotely
• Developed plans for new equipment installation and configuration while working to reduce downtime for organization in implementation.
• Supported cloud based computing for multiple organizations.
• Supported Android an iOS phones and tablets in business environments.
• Supported, maintained, and modified Active Directory and Exchange 2003 through 2010 and Office 365.
• Preformed Project Management for customer upgrades.
• Document worked preformed while following industry best practices.
• Mentor junior employees

Network/Desktop Engineer 

Confidential, OH

• Contracted to a DoD manufacturing facility preforming Desktop upgrades involving Updating Operating systems and Complete Hard Drive Encryption.
• Developed a Standard Operating Procedure from moving data from old machine storing it encrypted then transporting it to the systems ad-hearing to DoD standards.
• Document worked preformed while following industry best practices.

Network/Desktop Engineer

Confidential, OH

• Preformed customer and technical support to multiple corporate clients both onsite and remotely on desktops and server.
• Supported cloud based computing for multiple corporate, government agencies, and nonprofit organizations.
• Supported Blackberry, Android, iPhone and iPod’s in corporate environments
• Supported, maintained, and modified Active Directory and Exchange 2003 through 2010 and Office 365
• Supported virtual servers running VMware.
• Documented work performed while following industry best practices

KForce CONTRACTOR

Confidential

• Preformed user provisioning and installation for Physicians office throughout Confidential for Mercy Hospital/Catholic Health Partners on a project basis installing or moving over $1.5 million worth of equipment in 11 months without a missed deadline.

Confidential

Network Engineer

• Was initially an onsite contractor through Robert Half Technology from 11/2007 - 6/2008.
• Team member participating in all levels of network security and maintenance of IT equipment.
• Implemented the company Asset Management system for tracking IT and non-IT related equipment.
• Implemented a Microsoft SharePoint Services initiative for testing environment as a replacement for Lotus SameTime.

ONSITE CONTRACTOR/CONSULTANT

Confidential

• Participated in all levels of network security, maintenance and repair of IT equipment.
• Ran cost analysis of equipment and infrastructure upgrades.
• Maintained the Mail and Active Directory Infrastructure with the use of Group Policies.
• Provided customer support and training to internal customers on connectivity and software applications.

Confidential, LLP, Cincinnati, OH

Exchange/Network Administrator

• Was responsible for management and continued monitoring of backup and recovery strategy as related to disaster recovery/business continuity.
• Participated in all levels of network security, maintenance, equipment purchases and repairs.
• Reviewed on a daily, weekly, and monthly basis the firm’s Microsoft Exchange environment with industry acceptable spam levels in accordance to Microsoft documented best practices.
• Contributed to the patch deployment strategy for the servers and workstations to ensure proper running conditions and a spy ware/virus free environment.
• Participated and made recommendations for data storage strategies and initiatives.
• Maintained Active Directory structure and environment in according to Microsoft’s best practices.
• Documented and administered policy/procedures for setup, management, maintenance, and deactivation of network accounts for all users.
• Worked with consultants and vendors to troubleshoot hardware and software problems.
• Identified and escalated problems and opportunities for improvement to the infrastructure and technology helping to create any corrective actions required.
• Participated in multiple projects from start to finish in a team-oriented environment.
• Helped maintain the confidentiality of information stored on the network by researching and implementing good security practices.

Confidential, Monroe, OH

Systems/Network Administrator

• Analyzed, documented and maintained the organization's infrastructure.
• Setups, configured, and supported internal and/or external network performance and security issues as well as create and maintain user accounts and email as well as disaster recovery planning.
• Provided customer support and training to internal customers on connectivity and software applications

INDEPENDENT CONTRACTOR/CONSULTANT

Confidential, KY

• Restored Exchange Server e-mail and blackberry connectivity for a financial services company and educated the users on proper storage and backup techniques for e-mail retention and file storage.
• Contracted to a health care facility preforming desktop support and facility project upgrades to remote locations around the Cincinnati metro area.
• Preformed asset management and inventory control for upgrade projects.
• Oversaw and maintained corporate LANs/WANs of up to 40+ nodes across the USA connected though frame-relay, xDSL and T1 to VPN based networks using IPSec and NAT with firewalls as security.
• Email Administrator maintaining 400+ email accounts and multiple lists.
• Installed and maintained Windows, SCO OpenServer Unix and Caldera Open Linux Servers.
• Administered Firewalls, VPNs and DMZ’s for security and connectivity.
• Responsible for the installation of new software releases, system upgrades, patches and resolution for hardware and software related problems in a Windows environment that also included support of Email and Voice Mail.
• Active Directory administration of user and group policies.
• Performed and monitored backups of servers.
• Tracked and monitored problems using Altiris to insure a timely resolution. Administered Track-It helpdesk software.
• Trained users on basic functions like sending and receiving email, also connecting, saving and retrieving files from remote resources on the network.
• Acted as the key interface to vendors and contractors for systems such as telecommunications and wan connectivity, warehouse management software, and RF connectivity, also insured work was performed as stated in contracts.