SUMMARY:

• Detail focused, results - driven individual, with proven track record in the Information Technology field.
• Leveraging prior experience, and continual research into new emerging technologies, produces proven successful results. 

TECHNICAL SKILLS:

Cisco Router/Switch Configuration (IOS versions thru 15), Cisco ASR1000, Cisco ASA 5500, Cisco VPN Clients (IPSec, AnyConnect), Cisco Nexus 7K/5K/2K (NX-OS), Cisco Wireless LAN Controller, Cisco ACS, F5 BIG-IP LTM, Tandberg video conferencing, VMWare Configuration, Mac OS X Client/Server Configuration (10.4 thru 10.9), Windows XP/7/8/Server 2003/Server 2008, Linux/UNIX command line, Active Directory, LDAP, JAMF Casper/JSS, Access Control Lists, Infrastructure Wiring/Design, VLAN configuration, WLAN design, pricing/contract negotiation, ShoreTel, Altigen, Avaya, and Nortel PBX platforms, Project Management, JIRA/CAB change control.

PROFESSIONAL EXPERIENCE:

Network Engineer II

Confidential, Orlando, FL

• Work with network/telecom team to provide support for network operations at Cru’s global headquarters (1000 local employees, 10,000+ global employees/volunteers).
• Work with network team to implement new Nexus 7004/5596/2232 data center switches, migrating from legacy Catalyst 6009 switches.
• Implement VPN solution for Cru President for remote security camera monitoring purposes.
• Setup F5 BIG-IP LTM virtual servers, pools, and iRules as necessary, and work with pertinent staff for testing. Work with network team to ensure no downtime was experienced in high availability 24x7 data center environment.
• Work with network team to support Tandberg video conferencing units installed throughout campus.
• Support remote location IPSec L2L VPN Connections. Attend weekly Change Advisory Board meetings for change control management, and present new changes where necessary.
• Configure new network hardware as necessary, and install during business hours, or during maintenance window timeframes.

Network Administrator

Confidential, Atlanta, GA

• Redesign LAN infrastructure for 240 staff members, and implement new WAN connectivity (AT&T Metro-Ethernet delivered DIA) for more robustness, reliability, and scalability. Implement Cisco ASA firewall with RSA SecureID two-factor authentication. Manage Avaya PBX, and perform moves, adds, changes, and other programming as necessary.
• Implement new wireless network with WPA2 Enterprise authentication achieved thru Cisco ACS, as well as separate guest network. Implement ACLs at the core switch and distribute to access layer VLANs/switches.
• Implement new ShoreTel phone system in 30-agent call center, and migrate from legacy Avaya system. Manage and maintain 50+ Mac clients, and 3 Mac servers for graphics department.
• Install and maintain JAMF/JSS for Mac client management, and asset tracking purposes. Provide systems administration of various Windows 2003/2008 servers.
• Design and implement WAN and LAN architecture for off-premise Disaster Recovery site. Configure, and install new Cisco Wireless LAN controller to mitigate management of 25 Cisco Access Points throughout campus.
• Implement new Nexus 5548 core switch utilizing HSRP for redundancy, with 2000 series fabric extenders installed top-of-rack. Implement low-cost backup WAN connectivity with automatic failover (via EIGRP/IP SLA) for primary WAN circuit in the event of failure. Implement nightly backup jobs for Cisco devices via KRON scripting.
• Provide general vision for IT Technical Operations team where necessary and appropriate. Provide telephone/ticketed support to end users as necessary, as well as on 24x7 on call weekly rotation.

Network Engineer

Confidential, Alpharetta, GA

• Maintain network infrastructure and data facilities for 3 campuses (400 staff members). Design and implement improvements to: network infrastructure, equipment racks, UPS backup power solutions, Cisco Router/Switch configuration; as well as Polycom Videoconferencing implementation and troubleshooting.
• Migrate ASA5520 from offsite datacenter to main corporate location. Implement VPN site to site tunnel to outsourced web-hosting provider. Migrate environment from 3Com/Cisco mix to Cisco standardized environment.

VP - Public Relations, ToastMasters

Confidential, Alpharetta, GA

• Redesign and update site content of Healthy Voice ToastMaster's site, as well as editing/publishing bi-monthly newsletter. Promote club thru promotional items/giveaways.

Systems Administrator

Confidential, Alpharetta, GA

• Deploy computer hardware and software to all Confidential employees new to staff, or to employees requiring new hardware during 3 year refresh cycle.
• Deploy software to employees as needed for job functions, as well as software releases such as security patches, or feature updates.
• Software deployment achieved by FileWave package management platform, and inventory tracking provided by Asset Trustee.

IT Contracting

Confidential, Alpharetta, GA

• Work with Help Desk support for all Confidential employees. Execute renumbering of North Point's subnets, traversing across three campuses.
• Set-up and test public/private WLAN network by utilizing campus-wide VLANs, set-up of Mac OS X-based file server with group ACLs, SolarWinds Network Monitoring, inventory updates, hardware deployment, PBX configuration and updates, setup of standardized Administrator account on all machines.

Help Desk/IT Internship

Confidential, Alpharetta, GA

• Responsibilities include those as defined in IT Contracting role, as well as weekly meetings with key church leadership for personal/professional development.

KidPak Children's Ministry 

Confidential, Gainesville, GA

• Develop and improve upon the production aspect of Free Chapel's children's (K-6th) ministry, KidPak. Production aspects included: graphics, video playback, sound cues, camera shot composition, and other production aspects - including weekly setup and teardown of equipment.
• IT support for KidPak's windows XP Home and Windows XP Professional workstations, and setup of new Mac OS X-based G5 desktop, and G4 laptop edit/production machines.
• Integrate the two Mac OS X workstations, as well as WLAN access point into the church's existing LAN.

Data Input Clerk

Confidential, Dahlonega, GA

• Responsible for ensuring accurate and complete data entry for all death records for future reference and outstanding payment notifications.