SUMMARY:

• Possesses over twenty years of IT / IS consulting and management experience in a range of industries and organizations.
• Coordinate people, plans and B2B technologies on enterprise - wide projects to ensure on-time, on-budget completion.
• Implement SDLC and leverage SNA technologies to facilitate operational, financial, and business goals and objectives.
• Develop high-performance teams through consistent communication, resulting in exceptional retention rates.
• Maintain technical and marketing relationships with such vendors as Microsoft, LINUX, AWS,JIRA,NGINX plus, Oracle EBS, HP OpenStack, Palo Alto, Java, SAP, PHP, Summit and Central Support Services (CSS).
• Software development utilizing the Scrum methodology at the business object design and implementation, PMI-PBA, ETP Governance .

TECHNICAL SKILLS:

• IT Disaster Recovery Planning and Management
• Cisco Nexus
• Palo Alto
• Virtualization technologies
• Service-Level Agreement Management
• Lawson Software EDI Implementations
• Microsoft Dynamics
• CRM
• SSIS
• SSRS
• Big Data. Systems and Application Architecture
• Budget Management and Cost Control
• Employee Training and Development
• Akamai
• Change Initiation and Management
• Project Planning and Prioritization
• Workday predictive analytics
• Technology Risk Assessment. Business Process Improvement
• Staff Management
• Development Fiscal Management
• Budgets and P&L Accountability
• Sig Sigma (Yellow belt)Agile technologies
• Central Support Services (CSS)
• 21 CFR
• ISO 13485
• Health Resources and Services Administration (HRSA)
• 340B .

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Director of Information Technology and Operations

Responsibilities:

• Responsible for the direction of the Information technology department.
• Responsible for a team of 20 team members including 4 managers and 3 indirect reports.
• Design and implement solutions to improve network performance and Software releases.
• Review and reduce the IT budget increasing profitability.
• Design the new ERP solution for Confidential utilizing SaaS and S2K ERP tools
• Oversee the design and coordinate SQL server reports for the entire organization increasing financial visibility.
• Re-design the main datacenters in LA, NY and Miami utilizing top of the rack topology and SAN to SAN Migration
• Led the VMWARE virtualization and replication between LA, Miami and NY.
• Coordinate the new processes and procedures for 3 sister companies utilizing Big Data analysis.
• Led the company marketing efforts in Social Media and E-commerce for new sites.
• Leading complex multi-tiered global consulting engagements across the U.S (L.A, Miami, NY, and Seattle).
• Lead the Customer Experience, via social media, point of sale and Online orders increasing sales 20%.
• Served as the lead to continual implementation of online payments, mobile financial services with SalesForce CRM integrations with Microsoft Dynamics and Java apps.
• Product development and Roadmap for all IT solutions in the organization Produce ETL design guidelines to ensure company’s mission and values.
• Lead the downsizing of 2 main call centers at Confidential having a great success reducing up to 35% the hiring rate in our call centers utilizing Cisco unify CM
• Lead software logistics for all the warehouses utilizing Logitlity decreasing inventory up to 20%.
• Lead the development team to convert in home based application to .Net 4.6 and new releasesWith Cloud based technologies (AWS).
• Led the Development team to manage the product development for 200 Websites and E-commerce sites utilizing Endeca and full-text search engine with an HTTP web interface and schema-free JSON documents.
• Lead the CFR part 820 and quality assurance to comply 21 CFR regulations under the FDA Iso quality controls and SOX compliance
• Customize our FDA QSR quality management systems to meet your business needs under FTZ agreement including a content management system (CMS) for update the product information.

Confidential

VP Director of IT

• Responsible for overall direction for technology and system architecture that coincide with the firm's growth and strategic plans with the organization. Provide leadership, planning and management for all areas of information technology strategy, development and implementation including Windows/Linux/Unix infrastructure, software, license management, telecommunications and project management including intrusion detection with Palo Alto technologies.
• Responsible for a team of 15 team members including 2 managers and 3 indirect reports.
• Provides membership and guidance to execute management on the impact of Information Technology across the business operational areas and departments.
• Translates the business vision and strategy into effective enterprise information of cloud storage and delivery systems creating a multi-year technology Big Data strategy and roadmap to drive forward innovation and investments.
• Responsible for leading a strategic enterprise Windows and Linux architecture providing technical guidance and leadership into the organization.
• Establishes formalized SAP processes for technical capability assessment, R&D and innovation.
• Performs strategic analysis on key business operations and systems throughout the organization.
• Identifies opportunities to innovate and leverage cloud technology to support business objectives.
• Collaborates with business and IT leadership to drive innovative changes.
• Executes and leads technical governance initiatives including: designing and developing Sales Force, provisioning billing and virtualization technologies which has become the standard across the Confidential companies.
• Establishes corporate-wide unified Product Management and hybrid-cloud technology strategy proven Software as a service (SaaS) and Sales Force for revenue. Provide leadership and introduce process deliverable based on Agile and Six Sigma methodology.
• Ensures a standard ITIL based operating model is in place
• Led Workday software team to apply predictive analytics for financial data
• Big Data Multi-Year Strategic Investment Plan for Solutions & Services
• Annual Strategic IT cloud services plan
• Annual Portfolio of Value

Confidential

Enterprise Director of IT Engineering

• Responsible for all aspects of strategic IT planning and Virtualization of information systems.
• Program Management and contract management for applications and infrastructure, plus implementation and support of medical centers.
• Responsible for a team of 40 team members including 4 managers and 4 indirect reports.
• Led Vitas Data centers to reduce the call center footprint up to 40% utilizing Cisco unify .
• Oversaw the design and implementation of Lawson V10 M3 Analytics to deployed and improve decision-making and find cost savings in the organization.
• Managed and delivered multiple large scales, multi-level projects on time and within budget.
• Responsible for program and project management, budgeting, contract manager/negotiator, design and support of all Oracle EBS technology.
• Developed Business Plans, cash flow projections, analyzed and monitored the company profit and loss and balance sheets with the goal of driving the company to profitability and success.
• Served as the lead to continual implementation of
• Online payments, mobile financial services with CRM integrations with Microsoft Dynamics
• Product development and Roadmap for all IT solutions in the organization
• Led company sales efforts utilizing Sales Force/Oracle (PeopleSoft) and developed relationships to sustain growth of the company.
• Led teams in collaboration with Executives of clinical, financial, operations and IT leadership roles plus interdisciplinary work-groups to facilitate gap analysis, workflow improvements, implementation and full adoption of certified health record technology across Health systems.
• Delivered Contracted Technology Services with LINUX, NetApp / SAN systems /Cisco /Hp /DELL.
• Led complex multi-tiered global consulting engagements across the U.S.
• Worked with global diverse teams in a matrix's managed environment, both internal and external utilizing Workday Planning, budgeting, and forecasting tool to unify HR and finance analytics.
• Oversee the implementation of the 340B drug database program.

Confidential, FL

Director of IT Infrastructure and Development

• Led high level design and technical architecture activities to define overall .NET software design, including requirements reviews, architectural proof of concepts and creation of design modules.
• Responsible for a team of 25 team members including 3 managers and 4 indirect reports.
• Led development of strategic projects that support multiple locations and transformed the current business application suite Lawson S3 version 9 enhancing functionality such as continuous controls management and interfaces between Lawson S3 Financials
• Designed and managed deployment of IT Virtualization for Lawson Software in remote locations across the organization.
• Implement 340B law into our compliance system as part of HIPAA regulation.
• Oversaw the design, development and maintenance of a comprehensive IS disaster recovery plan in a mix environment with Windows and AWS servers with NGINX plus.
• Managed the integration of the Lawson S3 application from the design of services source. This design of S3 software was focused on solving the business needs of a number of specific modules including: Healthcare, Financial services and service providers
• Managed all division computer resources including local office and remote plant locations, with a priority of customer service.
• Oversaw Integration of Systems Applications and Products in Data Processing (SAP)/Microsoft Dynamics.
• Implemented Business Intelligence Microsoft Dynamics and Business continuity SSRS for the executive management.
• Oversaw and designed the architecture of the entire CERNER implementation and upgraded schema.
• Oracle EBS for financial reporting. Manage SDLC of the project and applications.
• Accountable for the function's budgets and approved related capital expenditures.
• Accountable for the supplier-customer relationship. Represented these customers to IT and IT to these customers.
• Experience in GUI or web-based Microsoft development environments using .NET Framework, Visual Studio .NET, including ASP.NET, VB.NET, C#, and SQL Server (stored procedures, triggers).
• Designed the Integration between Carewatch, CERNER and Visitrax into the Payroll system.
• Provided business solutions with main providers as CDW, Microsoft, CERNER and CECC (MCKesson).
• Designed and developed EDI Implementations and beyond Secure Data Interchange.
• Worked closely with areas such as: Risk Management, Human Resources and Payroll to establish inter-operational relationships into the business.
• Evaluated, selected, trained and developed systems and programming personnel. Managed wage, salary and individual performance within the department.

Confidential, FL

Senior IT Manager Administrator

• Led the IT support team of 6 senior level support members.
• Communicated IT planning to all levels of management.
• Deployed IT staff offshore to ensure uninterrupted IT network support at maximum performance.
• Senior-level contribution to a team responsible for the design, development and implementation of critical business applications using the ASP, ASP.NET, .NET Framework.
• Designed and deployed IT Virtualization ESX projects in a mix environment (Windows /Linux).
• IT Project Management standards, collocations, Disaster Recovery, Business continuity. Design .NET software components based on documented requirements. Provided inputs on the overall .NET software design and architecture.
• Oversaw and maintained Cisco network environment - managing IP address and switch port resources through a service request system, auditing and optimizing network infrastructure.
• Assisted and collaborated engineering projects, implemented access-list and loaded balancing configuration changes.
• Designed and configured Citrix and VMware technologies in multiple environments for different clients.
• Managed and configured COM + and IIS web applications, Authenticating over DTC access.
• Setup and configured IIS applications using SSL and Pay-flow.
• Created and maintained a disaster recovery plan.
• Controlled the Perform Tests and ensured databases are tuned for optimal performance.
• Managed the installation of several versions of software, as well installed patches and new releases.
• Monitored backups and restored data on existing databases.
• Managed Active directory design and infrastructure with different clients.
• Researched and tested quality control in QA cases for Online Application and Online Registration.
• Worked with daily data feeds and data loads.
• Quality control and upgraded new clients with different licenses using SQL procedures.
• Trained IT teams and documented new procedures and policies.

Confidential

Senior Software Architect/Senior SQL Administrator III

• Managed resources offshore and team leads to ensure adequate staffing levels were maintained in order to meet commitments.
• Defined and maintained team operating standards for such items as .NET SDLC processes, coding standards, code control, issue tracking, time reporting, 2.0/3.x and SQL Server technologies.
• Work with Agile software lifecycle methodologies.
• Developed in VB, SQL, .NET for Office Automation and Relational database Design.
• Promoted IBM's On Demand paradigm change in opportunities to demonstrate capability, competitiveness and flexible solution options.
• Oversaw technical architecture implementation and modification activities.
• Oversaw the evaluation and selection of hardware and software product standards and the design of standard configurations.
• Managed the installation and maintenance of Microsoft SQL Databases.
• Designed and configured Citrix Presentation server and published multiple applications.
• Budgeted projects and compared new Technologies to provide the best solution.
• Designed and planned new ERP techniques for clients, scheduled database jobs, ran queries and stored procedures.
• Automated impact analysis and maintenance capability in regression testing that kept pace with the changes in the SW infrastructure using Certify work-soft.
• Managed and controlled 142 servers in production environment.
• Managed a farm of 110 servers under Citrix Server, and ICA client connections.
• Controlled design and implemented DTS Packages.
• Administered Reporting Services
• Recommended changes in: T-SQL Design, Index Design
• Created Data Models
• Assisted in Capacity Planning
• Oversaw installations of the Cisco 3750 and Switches Catalyst 2950.
• Active Directory control users access support for 150 users.
• Software Integration Citrix Presentation 4.0.
• Administered the network and support in Windows 2003 and Windows 2000 server.
• Remote configuration for user’s using Secure Client VPN-1(Check Point Software).
• Built a system Transaction.
• Performed data migration between AS400/ DB7 systems to a SQL 2000 server database system.