LEAD TRAINING DEVELOPER Resume Stafford, VA - Hire IT People

SUMMARY:

20 years’ combined experience in technical skill training, development, and administration, 14 years’ with the Department of Confidential.
Awards received for online training development. Certified Technical Trainer (CTT+) certification.
Five years’ instructor - led training of 1000+ Department of State government officers and staff annually.
Career has involved extensive worldwide travel and teaching in remote sites. Strong skill set in Learning Management Systems, Instructional Systems Design, and Lesson Plan/Curriculum Development using ADDIE and AGILE.
Strengths and Capabilities
Technical/Soft Skill Training Analytical and Detail - Oriented ISD/Technical Writing
Create Targeted Online Training Conveying Technical Concepts

SKILLS:

Adobe Acrobat Pro Adobe Captivate 8.1/9 Adobe Connect 9
Adobe Creative Suite
Blackboard LMS
Go-Animate
Microsoft Office 2010/2013/2016/365
Microsoft Share Point 2007/2010 Server Administration Microsoft Windows 7/10 Server/Workstation Administration
Microsoft Visio 2007/2010/2013
Norton Ghost 15
Oracle Database Server 11g/Client Administration
Remedy Help Desk Ticket System 7.5/8.1/9
Snag-It 10/11
SQL
Techsmith Camtasia Studio 7

WORK EXPERIENCE:

Confidential

Stafford, VA

LEAD TRAINING DEVELOPER • SENIOR TRAINING SPECIALIST • INSTRUCTIONAL DESIGNER

Confidential

Performed Adobe Captivate 8.1 development of multi-module Remedy 8.1 and 9.1 online training delivered via SharePoint 2010 and Marine proprietary LMS to worldwide technical support personnel
Training developed included Introduction, Scenario, Assessment Review, and Course Evaluation modules
Creation of user guides, lab workbooks, and process flowcharts
AT&T (Adobe) Connect synchronous sessions with USMC clients
Work with client leadership to develop training plans, provide status reports, and collaborate with SMEs

Confidential

Quantico, VA

INSTRUCTIONAL SYSTEMS SPECIALIST • INSTRUCTIONAL DESIGNER

Confidential

Map Job Tasks to Enabling Learning Objectives for 700+ hours’ New Confidential/Special Agent Training Program
Assist in successfully achieving second Confidential accreditation for Confidential in revamping lesson plans, curriculum maps, and class materials
Redesign lesson plans for an agency-wide Integrated Curriculum Initiative to combine training for the first time for Special Agents and Intelligence Analysts

Confidential

Quantico, VA

SENIOR SYSTEMS TRAINER • TRAINING DEVELOPER

Confidential

Develop and design high level online lesson plans, training manuals, testing and class curriculum using Adobe Captivate for Confidential staff worldwide in upgrade to Microsoft SharePoint 2007 customized web portal
Create and upgrade user manuals for proprietary classified software utilized by NCIS agents and staff worldwide

Confidential

Dulles, VA

COURSE MANAGER • LEAD SYSTEMS TRAINER • PROGRAM ANALYST • INSTRUCTIONAL DESIGNER

Confidential

Course Manager for Foreign Service Institute course, Consular Automation Review for Officers , with in-depth instruction on highly technical software in use at Confidential
Instructor for Confidential course, Consular Systems for Systems Administrators , covering U.S. embassy system administration, hardware/software installation, and troubleshooting
Mentor and train new trainers on effective delivery and instruction
Design and develop training curricula for synchronous instructor-led delivery

Confidential

Sterling, VA

SENIOR SYSTEMS TRAINER • TRAINING DEVELOPER • INSTRUCTIONAL DESIGNER

Confidential

Lead trainer of online training for worldwide consular application for processing of passports and crisis services for Americans abroad. Rapid storyboard development and coordination with SMEs for accurate content. Awards from Department of State and Harris Corporation for online training
Deliver train-the-trainer sessions to certify internal trainers on all consular software applications
Edit and publish online materials for Foreign Service officers, trainers, and staff worldwide
Perform requirement requests and analysis and communicate with Level II and Level III analysts and developers regarding in-the-field observations and software improvement
Provide technical, high-quality, comprehensive business process consulting and support