System Administrator IIIÂ Resume Washington, DC - Hire IT People

SUMMARY:

Enthusiastic ambitious professional, seeking a career to enhance my skills as a Network Engineer, utilizing exceptional training, certifications, and experience.

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

System Administrator III

Responsibilities:

Maintain/Perform active directory administration; account creation and management, and group policy creation in a Windows Server 2012/2016 environment (in accordance with operating system STIG’s that will aid in complying with DoD DIACAP standards)
Support desktop, laptop and server software, printers and network infrastructure
Assist in domain wide upgrade to Windows 10 Pro clients and Server 2016
Ensure desktops; laptops; servers and peripheral equipment are appropriately installed, reliable, accountable and installed in accordance with NRL/DON/DoD rules
Provides Tier III support; investigates and troubleshoots issues
Perform a wide range of operating system software and hardware support tasks including install, configure, test, troubleshoot, perform ongoing maintenance and enhancement of information technology and information systems

Confidential, Washington, DC

IT Specialist

Responsibilities:

Install desktop and software products for networked, classified, unclassified, and standalone environments
Understanding of protocols used for web traffic and troubleshooting tools to diagnose connectivity issues
Detect, diagnose, resolve desktop and printer issues
Assist users with sending encrypted messages, including digital signatures and attachments
Coordinate the installation, reinstallation, and disassembly of automation equipment supporting office relocations
Work within a team environment teaching, learning, and assisting others to resolve problems users encounter on a daily basis
Perform hardware and software installations and upgrades for desktop, portable, and server operations
Works with LDAP, Secure LDAP, and Power Shell
Knowledge and experience using Microsoft AD Services
Working understanding and ability to map shared network drives to the end users workstation

Confidential, Washington, DC

IT Specialist

Responsibilities:

Install desktop and software products for networked, classified, unclassified, and standalone environments
Understanding of protocols used for web traffic and troubleshooting tools to diagnose connectivity issues
Detect, diagnose, resolve desktop and printer issues
Assist users with sending encrypted messages, including digital signatures and attachments
Coordinate the installation, reinstallation, and disassembly of automation equipment supporting office relocations
Work within a team environment teaching, learning, and assisting others to resolve problems users encounter on a daily basis
Perform hardware and software installations and upgrades for desktop, portable, and server operations
Working understanding and ability to map shared network drives to the end users workstation

Confidential, Washington, DC

Remote Access Team/Mayor

Responsibilities:

Manage a team of 10 SDA’s
Create, modify, delete, distribution lists
Responsible for sending mass incident responses & reports to DOS officials and employees, both domestic and overseas
Communicated with the MIMs (Major Incident Managers), CIRT (Critical Incident Response Team) when outages arise
Assist with CMS reports and data tracking and provide statistical data that clearly explains output of work
Usage of Microsoft Windows Server (i.e. 2012 r2, 2008 r2, and 2003, including AD)
Analyze Remedy reporting data to identify areas of inefficiencies
Mentor analysts in troubleshooting and resolving users’ issues

Confidential

Service Desk Analyst

Responsibilities:

Provide Tier II technical support to customers worldwide
Reset passwords and modify accounts using active directory
Escalate calls to the proper task group after remedy ticket creation
Remote log in to computers to assist customers
Send outages and daily reports
Archive mailbox
Create tickets using the BMC Remedy ticket system for emails and phone calls

Confidential, Bethesda, MD

Medical Records Technician

Responsibilities:

Inventory medical record data into multiple databases
Order medical records to be prepared and scanned
Prepare medical records in ascending order
File medical record charts and information inside medical record charts into the correct terminals
Retrieve multiple medical records for different departments

Confidential, Charlotte, NC

Federal Work Study

Responsibilities:

Assisted with the distribution of confidential documentation
Downloaded informational presentation to display in Technology Center
Daily mail pick - up and distribution to faculty for the department

We provide IT Staff Augmentation Services!

System Administrator IiiÂ Resume

Washington, DC

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship