System Administrator / Help Desk Ticket Sturgis Resume MI - Hire IT People

SUMMARY:

Data Recovery - Virus Removal - Help Desk Ticket System - Network Administrator - Custom Computer Construction - Systems Conflict Resolution - Computer Technician - Windows Server 2008-2012r2
Successful and dependable Computer Technician with 23 years of overall experience including 18 in computer building and maintenance and extensive education in Electronics Technology.
Hands-on knowledge of computer hardware, software and Networking from personal home to large automated loud factory uses.
Knowledgeable and comfortable in repairing all makes and models of laptops to include replacing hardware.
Detail oriented with excellent multi-tasking skills, strong interpersonal abilities, capable of conveying technical concepts to non-technical people, and adept in finding innovative solutions to complex problems.

TECHNICAL SKILLS:

Software Applications: Share Point, Microsoft Office 2013, MS One Note 2013, Firefox, Chrome, Internet Explorer, Hirens, Symantec Security Suite, Sophos Server Edition, Acronis Drive Imaging software, PowerISO, Rstudio & more.

Operating Systems: Windows Server 2008 - 2012, Windows XP, 7 Pro - 10.1 Pro, Ubuntu, Knoppix, Linux, DOS, & Internet Information Services.

Hardware: Lenovo, Toshiba, Dell, IBM, HP, e Machines, & SONY Desktops & Laptops; CPU replacements; Modems; Network Cards; Memory; Printers; Hand-held & hip Scanners; & other peripherals; Drivers; Controllers.

Languages: Visual Basic, HTML, DHTML, DOS, BASIC, & QBASIC.

Networking: Print Servers; Home Area Network (HAN), LAN, Peer-to-Peer, WAN & Wireless.

PROFESSIONAL EXPERIENCE

Confidential, MI

System Administrator / Help Desk Ticket Sturgis

Created new users within Active Directory
Installed Cisco switches to the core network
Print Servers
Cell phone setup
Zebra, Kyocera series printer setup
Custom Cat 5e Cable Installer
RDP, TeamViewer & TightVNC
Mitel Phone Systems
Manage multiple crisis at once with ease
SysAid Helpdesk Ticket System

Confidential, Bristol, IN

Machine Operator / Turntable Operator

Increased turntable #7 production by 10%
Trained new employees to inspect and load casting, robot recovery & techniques to keep the $110,000 an hour turntable going.
After 5 months of being a loader, turntable operator and trainee, plant manager John M. by way of Carol S. GM representative supervisor that overseas turntable #7 ask me to become a team leader.

Confidential, Madison, WI

FIELD SYSTEMS ADMINISTRATOR

Streamlined operations through personal innovation such as successfully replacing a LiDar head on a Rav4 while in the field.
Created and implemented a cooling system for rear system in the Rav4 which stopped the computers from overheating and shutting down during data collection saving a time sensitive contract

Confidential, Lansing, MI

OWNER / SYSTEM ADMIN TECHNICIAN

Successfully retrieved irreplaceable digital picture data from a severely damaged thumb drive, that 4 other companies could not recover, which preserved pictures of a fallen Marine.
Instrumental in a major computer support company improving their policies and pricing through supplying competition that effectively captured their clients.
Installed and configured network parts such as modems, hubs, switches, routers, and Network Interface Cards (NIC) and hardware including CPUs, motherboards, memory, hard drives, CD/DVD drives, sound cards, video cards, and power supplies.
Improved productivity through development of new work procedures and tripled the size of the company.

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System Adnistrator / Help Desk Ticket Sturgis Resume

MI

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