IT Systems Analyst Consultant Resume Mystic, CT - Hire IT People

SUMMARY:

Dedicated results - oriented Business Analyst with extensive experience in Healthcare and Personal Lines Insurance. Recognized as a strong team contributor proficient in waterfall and agile methodologies demonstrating highly valued organizational, time management and decision-making skills.
Effectively contributed to the development of new online billing and collection system, leading to process improvement and timely implementation to production.
Streamline processes for timely mailing of letters of coverage to customers, resulting in improved customer support and eliminating high volume mail room backlog and call center overload.
Performed multiple project roles resulting in quality and timeliness in completion of all tasks.
Developed new manager and team member’s awareness for compliance of deadlines leading to timely and quality completion of all assigned requirements and test plans.
Trained new volunteers for care and feeding of seals, medication administration and duties for maintaining a quarantined environment, allowing staff members and interns to focus on sickly animals for successful outcome in the rehabilitation process.

CORE COMPETENCIES:

PROFESSIONAL EXPERIENCE:

Confidential, Mystic, CT

IT Systems Analyst Consultant

Responsibilities:

Lead tester and testing coordinator in the development of test data and test plans for the new GUI front-end for the automation of case installation of new policyholders.
Supported the business users assigned as UAT resources.
Lead Business Analyst resource for translating new processes, modifications, and fixes to claim data sources and data warehouse and data mart for delivery to IT Developers.
Business Analyst resource for creation of new process translating supplemental clinical data sources and delivering to HEDIS (Healthcare Effectiveness Data and Information Set) for prospective data and retrospective data.
Coordinated with source systems and development team on issues and discrepancies of the data to resolve.
Liaison between analyst and data quality team coordinating changes updating corrections to data dictionary and submitting to data modeler for updating. Performed post-production check-out.
Performed data analysis using IBM DB2 SQL and Teradata Oracle SQL to produce required and usable results as a working BA on two platforms.

Confidential, Bloomfield, CT

Business Project Analyst

Responsibilities:

Developed test cases for testing adjudicated claims on claim system interfacing with spending account product (CCF) for member liability reimbursement.
Mentored business analyst for the creation of test conditions and test plans.
Supported Account Installation Managers provided reports of discrepancies and disjoints of account activity between databases.

Confidential, Connecticut/Florida

Associate Business Systems Consultant

Responsibilities:

Lead Business Analysis, auto and property products for web-based countrywide and State of Florida projects. Projects to comply with Florida regulations, working with the legal department.
Reduced organizational spending by recommending tactical solution for adhering to new colorized look and branding to the Automobile declaration pages, implemented and directed by Marketing Department.
Coordinated commercial, personal lines and Florida Department of Motor Vehicles ensuring accurate response to DMV request for policy coverage verification.

Confidential, Hartford, CT

Business Analyst

Responsibilities:

Completed multiple projects in fast-paced environments. Many projects were the result of the Health Care Reform Act (HCRA), state regulations (ex. NYHCRA, HIPAA, Texas Late Claim Payment), enhancements (ex: Confidential ’s National Advantage Program), fixes, and development of new systems.
Worked with the legal department on projects involving state mandates.