SUMMARY:

• Over two decades of IT experience designing, building, and supporting critical systems in 24x7 production environments.
• Created innovative solutions and implemented new ideas that improved automation, overall system performance, efficiency and reliability.
• Designed, installed, and configured complete corporate intranet and email infrastructures and migrated/supported global web - based applications.
• Proven ability to learn quickly, adapt to change and meet critical deadlines. Strengths include leadership, planning, implementation, trouble-shooting and problem solving, training and documentation skills.
• If experience with particular software or technologies is required and they are not listed, my broad background and understanding of computing systems allows me to become proficient and productive with new technologies in a short amount of time as documented in the following work history.

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte

Unix Build Engineer

• Built and deployed RHEL6 and 7 physical servers and virtual servers on VMWare vCenter 6.5.
• Built Solaris 11 Zones using Oracle OEM Ops Center.
• Installed and configured Veritas Storage Foundation Cluster Filesystems for Oracle RAC.
• Configured Oracle ASM disks for Oracle RAC on RHEL 6 and 7.
• Loaded and configured Oracle Database Appliances.
• Used Service-Now ticketing system to track project status and make requests for Network and Storage.

Confidential, Charlotte

Project Manager, Enterprise Access Management

• Managed the processing of thousands of UNIX access requests utilizing BoKS Server Control, a Unix Access Management suite.
• Documented the processes and developed the requirements for a new work flow tool to be used to simplify and automate the process of Access Management. Developed the project plan and tracked the project status. Worked closely with the developers to create the tool and fine tune the user interface for optimal speed in gathering management approvals and processing access requests. Performed all testing and provided feedback on interface enhancements.
• Met with internal customers to help them understand and define their access requirements prior to submitting requests to ensure accuracy of data and eliminate additional requests or re-work.
• Created and maintained team process documentation and forms.
• Coordinated access request processing and provisioning with server migration project dates.
• Created detailed weekly, annual, and custom reports to the project team, using MS Access and Excel.

Confidential, Mooresville

Engineer, Corporate UNIX Engineering

• Built, configured, deployed, and supported RedHat Linux systems on both VMware and standalone servers to support implementations of SAS, SiteMinder, and IdentityMinder and other high visibility projects.
• Identified and tested performance improvements in TCP and memory tuning.
• Built Oracle RAC environments on IBM Power6 and Power7 hardware using SAN storage on EMC VMAX arrays. Extensive experience in analysis and performance tuning both Fiber and Ethernet adapters.
• Configured Managed Systems, created VIO servers and client lpars to use Live Partition Mobility.
• Developed, tested, and documented the Disaster Recovery procedures for Oracle RAC databases.
• Lead engineer for the infrastructure team in annual Disaster Recovery exercises. Recovered servers, worked with the application teams to verify functionality. Documented issues with the server recovery process and created/implemented plans to remediate.
• Provided 3rd level support for all Unix environments (AIX, RHEL, Solaris, and SLES) as part of an on-call rotation.
• Supported all Solaris implementations including version 8, 9, and 10 including configuration, patching, and all Disaster Recovery exercises.
• Developed and refined scripts used for automating the build out of IBM Power hardware. The script automates the process to define and create VIO Servers and client lpars on a managed system. Once defined, lpars can be automatically net booted from the NIM server and the OS loaded. An entire managed system can be ready in hours as opposed to days or weeks.
• Performed OS tuning, developed utilities and provided engineering support for the Kronos WorkForce Central installation, testing, and production go-live. Supported over 1700 stores and corporate users. Actively participated in reviewing metrics and recommended solutions for the largest implementation of Kronos in the world.
• Installed and Configured TomCat and JBOSS, set the memory allocation, heap size, and garbage collection parameters.
• Migrated legacy Oracle RAC cluster to new Power7 hardware which resulted in increased stability and significantly reduced run times on previously long running I/O intensive jobs. Worked closely with the DBA team to setup the infrastructure needed to utilize Oracle GoldenGate technology for replication to the new cluster.
• Led the Unix Security remediation efforts, using QualysGuard for security scans. Performed analysis to determine what vulnerabilities can be patched and those requiring a security waiver. Worked with application teams to remediate vulnerabilities via patching or configuration changes.
• Attended RedHat training in Systems Administration I and II.
• Attended IBM training in Analyzing and Tuning AIX, Virtualization, and NIM servers.

Confidential, Mooresville

Manager, Technology and Infrastructure Operations

• Managed the Confidential corporate Information Technology infrastructure. Planned and implemented key technology upgrades including the purchase and build of new systems as well as hardware and software upgrades and maintenance.
• Designed and developed the Rileytech.com web site in-house for a significant savings.
• Built new DELL servers running Microsoft Windows Server.
• Configured Active Directory and Exchange email.
• Replaced and configured internet facing router. Configured VPN for remote access.
• Installed and configured Windows Software Update Services, defined the servers, developed and implemented the patching strategy.
• Supported over 30 desktops/laptops/printers including setup of race team hardware and software with some exposure to Data Acquisition Systems.
• Designed and sourced parts for the Design team’s CAD and CFD computer systems. Assembled the systems from individual components, loaded and configured Windows, and tuned for maximum performance.
• Configured Mobile email Access for a diverse array of Smart Phone devices.
• Installed email spam filtering using Red Earth’s Policy Patrol Spam software, implemented custom rule sets resulting in an immense reduction in the amount of spam received.
• Installed and configured MS SQL Server and set up routine scheduled maintenance plans for a trouble free back end to the E2 Shoptech Manufacturing Software used extensively to manage shop production materials and job scheduling.
• Managed Access Database including software maintenance and upgrades.
• Installed and configured Symantec’s BackupExec to use a DELL brand DLT Tape library. Created backups for all systems.
• Designed and sourced parts to add 4 large video monitors to the race team pit cart. Installed network switches and video hardware.
• Managed the transfer and sale of race team assets including several chassis, and all spare parts.

Confidential, Charlotte

Assistant Vice President, Electronic Communications, Messaging and Collaboration Services

• Ensured proper mail routing and monitoring of internal and external mail flow. Traced mail delivery issues to the source and resolved the issue.
• Captured metrics and produced monthly reports documenting the most frequently occurring issues.
• Provided recommended solutions, resources, and timelines.
• Supported and managed access to the internal message relays built on Iplanet Messaging Server 5.2.
• Managed global Whitelist/Blacklist using Proofpoint anti-spam software.
• Supported Sigaba encrypted email software for mail containing sensitive financial or market information.

Confidential, Temple Terrace, FL

Consultant, E-Business Technical/Application Support

• Built and supported environments consisting of various models of Sun hardware, using Solaris, Iplanet, Weblogic, Veritas, Oracle and Siteminder.
• Configured Weblogic instances for multiple applications.
• Trained and assisted team members in complicated configuration procedures.
• Supported the Broadsoft Broadworks VoIP solution.
• Created and maintained Veritas Cluster Server configurations for Oracle HA solutions.
• Installed and supported Sun One LDAP and Calendar servers.

Confidential, St. Petersburg

Systems Management Integration Professional/Systems Engineer

• Provided operating system and hardware support (Sun Solaris), capacity planning, performance management and security compliance in a 24x7 production environment as part of an outsourcing agreement to Franklin Templeton Technologies.
• Key participant in a data center migration team responsible for planning and coordinating the move of over 200 Unix systems. Networked with Application managers, Database teams, Disaster Recovery team and Operations to create and manage project plans and track milestones and deliverables.
• Worked with Security and Application Development groups to identify and lock down security exposures on all systems to meet SEC regulations.
• Developed and implemented solution to provide for off-site system backups which improved overall recovery capabilities in the event of a disaster.
• Installed performance gathering and monitoring software packages, Patrol and Best/1, on all new systems to effectively identify excess capacity and reduce the number of new servers needed to meet processing needs.

Confidential, Tampa

Web Administrator   

• Performed installation and administration of Web application software, including Netscape Enterprise Server, NetDynamics Application Server and NetDynamics Developer Studio.
• Analyzed and tuned kernel configuration for HP-UX 10. 20 and 11 .0 on HP9000 K and N class servers for improved Web and Java performance resulting in faster response time.
• Supported global web applications including writing application monitoring and maintenance utilities providing alerts and an automatic restart capability that resulted in a 30% increase in uptime.
• Provided technical and database support to the development group subsequently decreasing development cycle times by creating standard processes for migrating web pages and applications into production.

Confidential, Deerfield

Web Architect/System Administrator

• Designed, installed and configured Walgreen's corporate intranet and email infrastructure.
• Performed role of Web Architect for all web-based projects including detailed design, development and production support. Created and implemented policies and procedures for web site requests.
• Implemented a corporate email solution utilizing Lotus Domino 4.6 on a Sun E450 that reduced response time by over 50% and significantly increased storage capacity.
• Performed routine maintenance, daily operations and software upgrades related to internet/intranet security, DNS and email.