PROFILE SUMMARY

• Around 12 years of IT experience in Administration and Support for Citrix Metaframe XP3, PSP 4.0, 4.5, Xen App 5.0,6.0,6.5,7.0,7.5 XenDesktop 5.5, 5.6, 7.1 XenServer 5.6,6.0,6.1.0, NetScaler MPX 7500,9500,8200,8800 & VMware 3.0 / 4.0 / 5.0 and Windows NT / 2003 / 2008 / 2008 R2 / 2012 & 2012 R2 Servers for working with clients like Confidential, Confidential, Confidential, Electromotive Diesels, Confidential ., PETCO Animal supplies, Ally Financial Services & American Insurance Group
• Strong working knowledge of VDI using Citrix XenDesktop ( Inclisive of Provisioning Server )
• Expertise in the hands - on management of administration, systems configuration, software and hardware implementation, scripting and troubleshooting in accordance with ITIL practices
• Strong customer service ethic, written and verbal communications skills, able to coordinate with C-level, present technical data to peers, strong problem solving skills, experience managing 3rd party service providers and IT projects
• Experience building and moving data centers, server consolidations, server virtualization, operating system, application and network upgrades
• Outstanding communicator and motivated, results-oriented professional recognized for taking ownership of complex projects, designing systems solutions and stabilizing enterprise environments

AREAS OF EXPERTISE INCLUDE

• Documentation Change Management
• End User Support/Troubleshooting Server Virtualization
• Infrastructure EnhancementsProject Management

TECHNICAL SKILLS

Operating Systems: Windows XP/Vista/7, Server 2000/2003/2008 ,2008R2,MAC

Systems: Microsoft Windows Server 2000, Microsoft Windows Server 2003, Microsoft Windows Server 2008, Microsoft Windows Server 2012 & 2012 R2 Windows XP, Windows 7, Citrix XenDesktop, VMware ESXI 4.0 - 5.1 &vSphere 4.0 -5.1, Symantec Enterprise Vault, Symantec Endpoint Protection, Symantec Backup Exec

Services & Administration:   Active Directory, ADSI, DNS, DHCP, IIS, DFS, WMI, File Server, Print Server, Power Shell Scripting, VBScript, vCenter Operations Manager, vSphere

Software Packages: Citrix Metaframe XP, Citrix XenApp5/6/6.5, Citrix Presentation Server 4.5, Citrix Provisioning Server 5.6/6, XenDesktop 5.5/5.6/7.0, XenServer 5.6/6.0/6.1, Active Directory, Group Policy, Microsoft System Center Configuration Manager (SCCM), Microsoft APP-V, Symantec Ghost, Altiris, Remedy & BigFix

PROFESSIONAL EXPERIENCE

Confidential, Fortworth, TX 

Citrix Engineer

Responsibilities:

• Strong understanding of Citrix ICA client types - PN, PNA, Web, Wyse - D10,T10 & V10
• Strong Knowledge of Appsense to create appsense profiler, configure personalization profile,using Appsense for any personalization  
• Strong troubleshooting mindset for (eventlog parsing, regmon, filemon, fiddler, dump analysis).
• Ability to establish best practices for monitoring and forecasting of system/application capacity
• Strong Knowledge and skill-set of Windows Registry & Profile Management
• Installation and Configuration for XenApp 6.5 Server for development, Model and production environment and publishing business applications as per project requirement
• Strong understanding of session printing and Citrix policies.
• Knowledge and experience with Profile management suite implementation: AppSense & Citrix Profile Manager.
• Strong Knowledge and experience with load testing methodologies to properly size Citrix XenApp/XenDesktop.

Confidential, Charlotte, NC

Citrix Engineer

• Installation and Configuration for XenApp 6.5 Server for development, Model and production environment and publishing business applications as per project requirement
• Configuring Appsense as client requirement and personalization  required
• Installation and configuration for Xen Desktop controller and Citrix Provisioning Server for development, Model and production environment and creating desktops as per business need
• Group Policy management for XenApp and XenDesktop farm using group policy and using power shell for import and export of policies
• XenDesktop migration from Windows XP to Windows 7 and deploying windows and citrix policies
• Creating template for VMware host performing sysprep, cloning VM and creating new hosts
• Creating gold build specific to project and updating periodically for operating system and application patches
• Installation and configuration for AppDNA and peform assessment for Windows XP to Windows-7 application migration and compatability assessment
• Upgrading XenDesktop 5.6 to 7.1 for Mortgage business User
• Creating XenApp 7.5 / XenDesktop 7.5 devlopment farm environment as a request of purposal for business unit
• Configuring NetScaler integration for StoreFront and active directory
• XenDesktop resource utilisation analysis using perfmon and foglight

Confidential, San Diego, CA

Sr. Citrix Administrator/Citrix Engineer

• Responsible for configuring citrix servers within the farm as well as managing user published desktop and applications for 40 XenApp Server farm
• Use Citrix EdgeSight to find and troubleshoot errors. In many cases problems were found and corrected before users reported them.
• Lead Engineer for upgrade of a hybrid domain of Citrix presentation server 4.0 and 4.5 to Citrix XenApp 6.5 in process and completed for test Users
• Proof of concept solution presented to client for XenDesktop 5.6 to XenDesktop 7.1 upgrade
• Act as an escalation point for Incidents, service request and problem ticket related to Citrix XenApp, XenDesktop and XenServer
• Responsible for sequencing and testing applications to be deployed in our Application Virtualization Environment
• Administrating and supporting VMware 4.0 and 5.0 systems
• Policy administration, Network and local printer management, Administrative Configuration,Remote Console Connections, Configuration Logging, Display and Speed Screen Configuration, Session Performance Configuration, XenApp Security, ICA Encryption & Citrix SSL
• Configured NetScaler for SSL & it’s certifictes and for ICA proxy
• Responsible for designing and implementing a disaster recovery plan for our citrixfarm environment, utilizing NetScalers to load balance across two different zones in the Farm utilizing Citrix’s Zone Preference Failover

Confidential,  Irwing, TX

Sr. Citrix Administrator

• Managed 45 Xenapp 5.0 farm consisted of 2 xenapp 5.0 web Interface server, citrix secure gateway server and 1 Xenapp license server managing 3000 Users
• Upgraded 2,000 users from presentation server 3.0 to Xenapp 5.0 Farm
• Managing Citrix Server with Load Balancing, Resources Manager, Web Interface and SecureGateway and Installing Applications, Service Packs & Hotfixes and Application Installation
• Engaged in the architecture, planning, redesign and implementation of XenApp 5.0. This new Citrix farm was to consolidate and upgrade all the other farms into one for all the location for over 3,000 users
• Instalation, configuration and troubleshooting for XenDesktop 5.6 and submitted proof of concept for XenDesktop7.0 upgrade
• Implementation of Citrix Netscaler MPX 7500/9500 in coordination with vendor forming centralized remote access location and pre-authentication policy
• Day to day and oncall support for Citrix related issue’s, Identified and fix applications related issues and work closely with application support specialist.
• Provide 24x7 on-call support as part of rotating team coverage

Confidential, LaGrange IL

Sr. Citrix Administrator

• Managed hybrid domain of Citrix presentation server 4.0 & 4.5 consisted of 40 Windows 2003 Servers, 2 Web Interface Servers, Citrix secure gateway server and Citrix license server for 1800 Users
• Installing citrix presentation server 4.0, Monitoring license management console, Administrating access management console, Installing and Configuring Web Interface &Installation Manager,
• Configuring Load Management, Load Balancing Process, Preferential Load Balancing, Load Calculation, Load Evaluator Configuration and Load Monitoring
• Active Directory management and troubleshooting, DNS Maintenance and DHCP Scope management
• Instalation, configuration and troubleshooting for Xendesktop 5.5 & 5.6. Administration, Support and Maintenance for XenDesktopusing XenDesktop studio and XenDesktop controller
• Implementation of 4 Citrix Netscaler MPX7500 application gateway appliances creating a single point of global entry for remote application users.
• Delivering Applications and Content, Resource Publishing, Advanced Published, Resource Settings, Published Resource Management, Streaming Applications, Application Streaming Components Overview, Application Streaming Communications

Confidential, Green Bay, WI

Sr. Citrix Administrator

• Managed hybrid domain of Citrix presentation server 4.0& 4.5 consisted of 150 Windows 2003 Servers, WebInterface Servers,Citrix secure gateway server and Citrix license server for 25,000 Users
• Provide Citrix Administration break fix services to existing clients per service level agreements.
• Act as an single point of contact for any issues for Citrix presentation server
• Upgraded Citrix Metaframe XP to Presentation Server 4.0 farm
• Create citrix profiles, policies and procedure. Generate policies for printing and load balancing.
• Introduced Citrix Application Delivery Streaming platform alternative, Features, Design Citrix Solution, Prepare Organization for an Application End to End Delivery experience

Confidential

Citrix Administrator

• Managed Citrix presentation server 3.0 consisted of more than 200Windows 2003 Servers, Web Interface Servers, Citrix secure gateway server and Citrix license server for more than 40,000 Users
• Implemented Secure Gateway Internal / External and Web Access hosting Citrix presentation server 3.0 at the same site.
• Installed &published applications for users. Install Citrix & Application related patches on the servers via Installation Manager.
• Managing Citrix Server with Load Balancing, Resources Manager Server, Web Interface Server and Secure Gateway
• Act as an single point of contact for any issues for Citrix presentation server
• Administering the Citrix Farm and VMware as per Client requirements
• Provide 24x7 on-call support as part of rotating team coverage

Confidential

Citrix Administrator

• Support and Maintenance for Windows 2003 Metaframe XP Servers. Farm consisted of more than 300 Windows 2003 Server
• Installed &published applications for users. Install Citrix & Application related patches on the servers via Installation Manager
• Publish Application and Create Policy on Citrix Farm. Architecture and Communication, Print Driver Management and Client Printer Policies,
• Managing Citrix Server with Load Balancing, Resources Manager Server, Web Interface Server and Secure Gateway
• Introduced Citrix Application Delivery Streaming platform alternative, Features, Design Citrix Solution, Prepare Organization for an Application End to End Delivery experience
• Act as an single point of contact for any issues for Citrix presentation server
• Provide 24x7 on-call support as part of rotating team coverage

Confidential

Citrix / Windows Administrator

• Building a Project Plan for Managing and Deploying Citrix Metaframe XP
• Create Citrix Profiles, Policies and Procedure. Generate Policies for printing and Load Balancing
• Remote Console Connections, Configuration Logging, Display and Speed Screen Configuration, Session Performance Configuration, XenApp Security
• HW capacity planning / Performance monitoring
• Managing Citrix Server with Load Balancing, Resources Manager Server, Web Interface Server and Secure Gateway
• Act as an single point of contact for any issues for Citrix presentation server

Confidential

Citrix / Windows Administrator

• Installed and Configured Windows 2003 Metaframe XP Servers. Farm consisted of 6 Windows 2003SP Enterprise Servers, 2 Web Interface, IIS Servers, Citrix Secure Gateway Server and License Server for 1200 Users
• Lead for Migration from NT 4.0 to Windows 2000
• Designed and Deployed Windows 2000 Active Directory Domain structure
• Act as an single point of contact for any issues for Citrix presentation server
• Configuring Load Management, Load Balancing Process, Preferential Load Balancing, Load Calculation, Load Evaluator Configuration and Load Monitoring
• Responsible for Domain Administration / Active Directory Replication
• Citrix application packager. Manage application publishing schedules and testing.

Confidential

System Administrator

• Installed and configured Citrix Metaframe XP farm on10 Dell Servers hosting all the application for supporting all the upcountry and remote offices
• Publish Application and Create Policy on Citrix Farm
• Designed and Deployed Windows 2000 Active Directory Domain structure
• Implement NT 4.0 Server Directory Services and establish trust Relationships
• Created images for workstations needed for different departments, deployed images using Symantec Ghost
• Provide real time application performance and end user experience feedback to assist in enhancing the end user experience
• Managing Citrix Server with Load Balancing, Resources Manager Server, Web Interface Server and Secure Gateway