We provide IT Staff Augmentation Services!

Systems Analyst Resume

4.00/5 (Submit Your Rating)

Baltimore, MD

QUALIFICATION SUMMARY AND GOALS 
Seeking a HIT position in a result-oriented company that seeks an ambitious healthcare IT and health services research career conscious person; where acquired technical skills and education will be utilized for advancement in public health services-behavioral health, e-health; and healthcare risk assessment-adverse drug events/system failures/patient safety. 
As Software engineer business analyst with special interest on the core business-healthcare IT (healthcare runs on information-about patient, clinical best practices and care delivery processes): Determination of system’s requirements-analysis phases in SDLC for Health IT projects that lead to solid implementation, training, and database support of web services- cloud computing; and HIE/e-health application solutions (EMR/EHR,PHRs) that promote self- management of chronic diseases (diabetes, cancer and obesity due to unhealthy diet).
An accomplished Computer and a qualified Management Information Systems specialist with over 10 years in-depth knowledge of organizing, installing/testing, maintaining websites and network security services (SSL/TLS) to enable organizations stay competitive; training staff, monitoring security operations, and advising management on the possible implications of changes in technology (risk of hackers attack); in addition to extensive customer service experience in a multi-billion dollar fast-paced tech company (e.g.,Verio.com) data centers.
CORE COMPETENCIES AND SKILLS

  • Expert in IT solutions and behavioral health research (risk assessment procedures).
  • Familiar with data management of EHR/HIE Network security, Architectural models; healthcare IT standards such as HIPAA, HL7, NHIN, CCD, LOINC, DICOM, SNOMED.
  • Solid knowledge of HL7 interfacing/challenges of data exchanges via import/export.
  • Great oral and written communication skills; and teaching skills at university level.
  • Solid knowledge of software engineering processes, including architectural models and design principles for successful HIE/EHR implementation without eroding quality.
  • Proficient in client/server architectures use/challenges (data access) it poses to DBA.
  • Ability to work effectively with customers, vendors; as a team-oriented employee at Verio/NTT Telecommunications Inc, which was backed with certificate of recognition.
  • Deep experience of MS Windows Operating systems, backed with MCSE certification.
  • Knowledge of object oriented software development/database design method (UML).
  • Solid knowledge of the OSI model, HL7/TCP/IP communication, Switches/Gateways.

PROFESSIONAL EXPERIENCE

Confidential, 2007-2011 
Research assistant

  • Collect, analyze qualitative/quantitative data that was based on individual adult’s eating behaviors for regulatory decision making purposes and health policies.
  • Generated statistical reports for human health risk assessment, which was based on the probabilistic modeling (MCRA version 7.0, software) of individual adult’s acute exposure level to processed food chemical contaminant (acrylamide).
  • Knowledge gained: Acrylamide causes cancer in laboratory animals (rats, mice), and has potential to cause cancer in human too. Acrylamide is a public health issue, and needs serious attention according to NIH, WHO and academic researchers.

Confidential, Baltimore-Maryland2006-2007
Systems Analyst

  • Provided technical support (creation of accounts, access and permission) for students, faculty and staff members. Install and configure SQL Server 2000/2005 applications on Window 2000/2003 machines. Patched/installed antivirus software.
  • Network maintenance, troubleshooting and monitoring security.

Confidential, Maryland2004-2005 
Adjunct Professor

  • Lectured students on computer Networking and Information Security.

Confidential, Maryland2003 
Confidential 2000 - 2002
Network Administrator/SQL Server DBA

  • Provided back-end and front line technical support for client websites/E-commerce.
  • Provided network account administration for new, existing and departing employees.
  • Monitor Web server/SQL database performance via counter tools, monitor networks with intrusion detection systems. Monitor physical facility sign in/out sheets, and network log reports to help improve security at the Data centers. Install, configure Web Server-IIS, MS BizTalk Server 2000 and SQL Server 2000 on window machines.
  • Lock down Web Server-IIS/ASP.NET (configured ASP.NET applications in IIS with appropriate access security) and SQL server with vital service packs/antivirus SW to reduce the impact of hack attacks. Test new applications for quality/response rate. Patched operating systems and installed applications with up to date service packs.
  • Install, configure Network security to monitor proper access, setup proxy and VPN.
  • Monitor SQL by setting trace flags, creating alerts, enabling the black box. Optimize Window 2000 networks for SQL server, failover Clustering and Log shipping process.
  • Data migration from SQL 7 to SQL 2000 (DTS) and Oracle; Troubleshoot Cluster/SQL issues. Automate tasks using T-SQL stored procedures, the Query Analyzer, Index, Triggers. Check for possible data corruption resulting from multiple transactions.
  • Successfully set up PKI, Active Directory, certificates for client E-commerce websites.
Confidential, Lanham MD 1999--2000

NT Administrator

  • Installed and configured NT4.0 Servers and Microsoft Exchange server 5.5, maintained and administered corporate accounts with proper security.
  • Troubleshoot e-mail accounts. Provided input for new hardware/software changes.

Confidentialy Takoma park, Maryland, 1998-1999 (spring, summer and winter) 
Adjunct Professor

  • Lectured students on introduction to Networks and Windows NT operating systems.

Confidential Suitland, Maryland 1997-1998
System Administrator

  • Plan, implement and maintain service level agreements for tech support.
  • Implement tape backup programs with NTBACKUP utility.
  • Installed, configured and troubleshoot SQL Server 6.5 and Access 2.0.

Confidential, SW Washington D.C. 1996-97 Help Desk support

  • Provided helpdesk technical level support (troubleshooting via phone and in person) to resolve advanced, escalated issues for postal employees; Reported unresolved technical issues promptly to top level managers for immediate action.
Confidential: Bethesda, MD 1993--1995

Laboratory animal science supervisor (AALAS certified).

  • Supervised 9 technicians, monitored lab research animals (rats) eating behaviors.

EDUCATION AND PROFESSIONAL DEVELOPMENT 
Confidential University : PhD Degree in Food Science and Technology, 
Confidential university, Doctoral student in Applied Information Technology . Completed the following key course works that are applicable in Healthcare IT:

  • COSC 519 Operating systems principles “B”
  • COSC 612 Software Engineering 1 “A”
  • COSC 614 Software Engineering 2 “B”
  • COSC 673 Special Topics in computer science “A”
  • AIT 614 computer and Network security “A”
  • COSC 650 Computer Networks “B”
  • AIT 632 Database Management Systems “B”

Confidential University, M.S in Management Information Systems, 
Confidential University : B.S in Animal Science 
Currently self trained hands on free, web base Practice Fusion EMR/EHR system software, Security, Privacy-HIPAA. Trained on Microsoft BizTalk Server 2009, SQL Server 2005/2008 web based SQL server admin/Architectural analysis of EHR/HIE; V.NET, ASP.NET, ADO.NET support, HL7/XML web services/SOAP messages. I have MCSE/SQL server, 2000 certificate.

We'd love your feedback!