SUMMARY:

• Around 6 years of experience in IT industry, and also worked on multiple educational projects.
• Completed my Masters in Computer Science .
• Around 6 years of experience in design and development of Business Process Management (BPM) and Business Rules Engines (BRE) applications for Pega Rules Process Commander (PRPC).
• Experience in complete Pega implementation cycle, including business process modeling, tool installation, development, testing, and deployment.
• Extensive knowledge in Design, Development, Migration, Deployment and Integration of PRPC.
• Experience in Healthcare, Insurance, Government, Financial Services and GPO industries
• Good knowledge with the PegaKYC, PegaHC, Claims Repair, Claims Workstation and WorkStation Plus framework.
• Extensive knowledge in Design, Development, Migration and Deployment of PRPC (Pega RULES Process Commander) and Java/J2EE based applications.
• Involved in interaction with the customer, end users, Business Analysts for understanding of the business requirements.
• Expertise in implementing the Organization structure and describing the relationship between Organizational Objects like OperatorID , Work Groups , Work Baskets , which is used for processes such as routing , access control and reporting .
• Good knowledge on “ Dynamic class referencing” design pattern.
• Good Knowledge on the Pega PRPC Locking Architecture.
• Good knowledge on Data Pages and SOR, Snapshot, Reference and Keyed Access Patterns.
• Good knowledge on Process API’s used to create cases, advance the cases through a flow, and perform assignments without user interaction or user forms.
• Knowledge on Pega API’s .
• Extensive expertise in development of PRPC rules of categories: Data Model, Process, User Interface, Technical, Security, Sys Admin, Connectors and Services.
• Worked on smart and advanced shapes like Attach Content , Change Stage , Create Subcases , Post To Pulse , Send Email, Split For Each, Split Join, Wait .
• Expertise in PRPC flows, tickets, complex flow shapes for business scenarios, activities, methods, class structure design, decision types and decision rules.
• Expertise in using the Pega Reporting functionality to streamline business requirements.
• Good Knowledge on PRPC construction tools and debugging tools such as Tracer, Clipboard, Rules Inspector, app accelerators and expression builders, System Management Application, Pega Rules Log Analyzer ( PLA ) and Performance Analyser (PAL).
• Installed Business Intelligence Exchange (BIX) to extract data stored from PegaRULES Data base.
• Used Pega Upgrade Estimator to estimate the ROM.
• Worked on 508 compliance, used NVDA to test.
• Worked on Code reviews and preparation of HLD's and LLD's.
• Extensively involved in entire software development life cycle with Agile Methodologies .

TECHNICAL SKILLS:

Operating Systems: Windows 95 / 98 / NT / 2000/XP, UNIX, Linux, Solaris 10

BPM Products: PRPC V 7.2.2/7.2.1/ 7.2/ 7.1.9/ 7.1.7/7.1.2/6.3/ 6.2/6.1/5.4

Languages & Tools: Java 1.4/1.5/1.6/1.7, JavaScript, HTML, XML, DHTML, Servlets, JSP, SQL, PLSQL

Databases & SQL Developer Tools: DB 2 9.1/9.7/10.5, Oracle 12c/11g/10g/9i, SQL Server 2008/2005, SQL Developer, DB Visualizer

Application Servers and Web Servers: Web logic 11g/ 10.3.6, WebSphere 6/7.1/8.5.5, JBoss AS 7.1.1, Apache Tomcat 2.2.24/5.0.3/6.0

Design Tools: MS Visio 2005/2007/2010, UML

Applications: MS Word, Excel, Outlook, PowerPoint

PROFESSIONAL EXPERIENCE:

Confidential, Irving,TX

Lead System Architect

Responsibilities:

• Analyzing the functional and business requirements.
• Translate highly complex concepts in ways that it can be understood by a variety of audiences.
• Solve unique and complex problems with broad impact on the business.
• Participate in Scrum meetings.
• Work with cross - functional teams.
• Deploy and maintain Applications/Systems.
• Lead the technical team in gathering requirements, use cases and development activities.
• Insure adherence to the Pega systems development guardrails as well as the original design principles.
• Insure compliance with coding standards and corporate standards.
• Will work on maintenance and support.
• Designing and redesigning the Application Class Structure and providing knowledge on understand the class structure.
• Designing/updating Case Management and implementing Pega PRPC Locking Architecture.
• Designing/Redesigning Data model for extendibility and reusability.
• Implementation of Work flows as a part of the day to day business operation, the work flows are crucial to success of the application especially considering the Pega Guardrails.
• Redesigned and Implemented Facility Selection the biggest pain point for customers, to improve the performance and user experience.
• Creating database schemas, tables, roles, grants, store procedures and triggers for storing and retrieving the Facility Selections.
• Implementing Forms on weekly basis for customer support, which involves properties, sections, validations, Map eForm, EForm, PDF generation rules.
• Developing Validation rules for performing business validation.
• Developing Activities using pega inbuilt methods.
• Extensively worked on Connect-SQL to unload the application burden.
• Implementing security model with Access Group, Access Role, Access Role To Object, Privilege, Access When, Access Deny rules.
• Using tools such as Tracer, Clipboard, Rules Inspector, System Management Application (SMA), Pega Rules Log Analyser (PLA) and Performance Analyser (PAL) for troubleshooting.
• Providing knowledge on deployment, migrating application from one environment to other environment using Product Patch and Product rules.
• Fixing Issues related to production environment.

Environment: PRPC V7.2.2, Oracle WebLogic 11g, Oracle ExaData 12c/ 11g Database, Java1.7, JavaScript, HTML, XML, Java, J2EE, M.S Visio,.

Confidential, Owings Mills,MD

Lead System Architect

Responsibilities:

• Analyzing the functional and business requirements.
• Designing Organization structure and describing the relationship between Organizational Objects like OperatorID, Work Groups, Work Baskets, which is used for processes such as routing, access control and reporting.
• Designing Application Class Structure and providing knowledge to understand the class structure.
• Designing Case Management and implementing Pega PRPC Locking Architecture.
• Designing Data model for extendibility and reusability.
• Implementation of Work flows as a part of the day to day business operation, the work flows are crucial to success of the application especially considering the Pega Guardrails.
• Designing User Interface rules such as Harnesses, Sections, Flow actions, HTML stream, Portal, Skin and Control rules.
• Developing Declarative Rules like Data Pages, Declarative expressions, Constraints, Declare OnChange, Declare Triggers, Declare Indexes.
• Developing Validation rules for performing business validation.
• Creating Decision Rules like When, Decision Table, Decision Tree and Map Value rules.
• Developing Activities using pega inbuilt methods.
• Implementing SLA’s at Case and Assignment level.
• Integrating PRPC with external database and Web services using Connector and Service Rules.
• Connected to CLAMAV for virus check of the documents attaching.
• Working on Integration-Mapping rules to transform the data like Parse Delimited, Map eForm.
• Working on Integration-Resources rules to implement service package, File Listener, Email Account rules.
• Created Excel based reports using activities on a daily basis using Agents .
• Implementing security model with Access Group, Access Role, Access Role To Object, Privilege, Access When, Access Deny rules.
• Implemented SSO for the QMARS application.
• Creating reports using Report Definition rules to achieve the report requirements for National, Regional and QIO Users.
• Installing Business Intelligence Exchange (BIX) to extract data stored from PegaRULES Database.
• Designing the Logical Data model and Physical Data model for storing the extracted data from PegaRULES database.
• Creating database schemas, tables, roles, grants, store procedures and triggers for storing and automating extraction process.
• Using tools such as Tracer, Clipboard, Rules Inspector, System Management Application (SMA), Pega Rules Log Analyser (PLA) and Performance Analyser (PAL) for troubleshooting.
• Providing knowledge on deployment, migrating application from one environment to other environment using Product Patch and Product rules.
• Fixing Issues related to production environment.

Environment: PRPC V7.2.1 SP1, PegaHC V7.13, Business Intelligence Exchange (BIX) 7.2, Oracle WebLogic 11g, Oracle 12c/ 11g Database, Java1.7, JavaScript, HTML, XML, Java, J2EE, M.S Visio,.

Confidential

Lead System Architect

Responsibilities:

• Involved in Designing Class Structures, Workflows and Rule sets for case creation, case assignment and case resolve, c lear knowledge on importance of base level Rule Sets.
• Involved in Pega V6.3 SP1 to V7.2 Upgrade Project.
• Created dynamic PDF’s and merged different PDF’s as per business needs.
• Implemented “ Dynamic class referencing” design pattern.
• Updated the flows in the production.
• Created Agents that will run on a daily basis and create excel Reports that will save on application server directories.
• Used Reference Properties.
• Used Data Pages with SOR, Reference Patterns.
• Worked on User Interface rules such as Control, Paragraph, Harnesses, Sections and Flow actions.
• Created Declare indexes for creating new index tables for exposing page list properties.
• Created word based templates to send correspondence to users as part of business flow.
• Good Knowledge on Integration-Mapping rules like EForm File, Map eForm, Parse Delimited, XML Stream.
• Configured Data-Email accounts that will send correspondence (Emails) as part of business flows.
• Implemented function to send the Email appointment and Cancel send appointment request.
• Created critical Business Process flows and Screen flows for the application.
• Experience in developing Activities using pega inbuilt methods.
• Used SLA’s to resume flows of the Batch WO which will update the Appeal WO and it’s Child WO as needed.
• Integrated PRPC with external databases and Web services, Expertise in Integration-Connectors mostly used Connect-FILE, Connect-SQL, Connect-SOAP, and Connect-CMIS and in Integration-Services mostly used File-Service, Service-SOAP.
• Integrated PRPC with FileNet.
• Worked on DB Tracer to trace the SQL queries that are executed.
• Created reports using Report definition, List view and Summary view rules.
• Created Validation rules for performing business validation
• Created Decision Rules like when condition Rules, Decision Table Rules, Decision Tree Rules and Map Value Rules.
• Created Declarative Rules like Declarative expressions, Constraints, Declare onChange, Declare Pages.
• Extensively used debugging tools like Clipboard, Tracer, and Rules Inspector for troubleshooting.
• Good knowledge on deployment, migrated rules form one environment to other by creating the product and product patch rules.
• Perform Code reviews.

Environment: PRPC V6.3 SP1, PRPC V7.2, WebSphere 7, Oracle 11g, Solaris, HTML, CSS, JavaScript M.S Visio, Unix AIX, Windows 2007.

Confidential,Fairfax,VA

Responsibilities:

• Worked on complete milestone process Warrants, DD2579 Small Business Coordination Record, DD1423 CONTRACT DATA REQUIREMENTS LIST, Acquisitions Planning, Pre-Solicitation Announcement, Solicitation, Vendor Offers, Evaluation Source Selection, Pre-Award Notification, Award, Post Award, Vendor Performance, Justification and Approval, and Closeout.
• Worked on Designing Class Structures .
• Worked on Case Designing .
• Implemented “ Dynamic class referencing” design pattern.
• Used Layer Cake appropriately, by creating separate Rulesets for independent functionalities and also creating the rules in specific layer depending upon the use of that rules.
• Worked on implementing the Reference pattern Datapage for getting the KO information.
• Worked on IAC mash up.
• Integrated PRPC with external databases and Web services, Expertise in Integration-Connectors mostly used HTTP GET and HTTP POST, Connect-SQL, Connect-SOAP.
• Created Decision Rules like when condition Rules, Decision Table Rules, Decision Tree Rules and Map Value Rules.
• Extensively used debugging tools like Clipboard, Tracer, and Rules Inspector for troubleshooting.

Environment: PRPC V6.3 SP1, PRPC V7.2, WebSphere 7, Oracle 11g, Solaris, HTML, CSS, JavaScript M.S Visio, Unix AIX, Windows 2007.

Confidential,New York,NY

Lead System Architect

• Client Onboarding, Request Initiation flows, KYC framework flows are implemented.
• Expertise in Designing Class Structures and understanding the class structures. Clear knowledge on importance of base level RuleSets.
• Created KYC Type rules to categories the items in groups.
• Worked on Local Requirements flows and KYC items which are based on countries.
• Worked on MQ Listeners to listen to the Business Event messages that come for every update of the counterparty.
• Worked on Integrating the Document system with Pega CLM app.
• Integrated PRPC with external databases and Web services, Expertise in Integration-Connectors mostly used Connect-Java, Connect-SOAP, Connect-SQL and in Integration-Services mostly used SOAP-Service, MQ-Service, File-Service .
• Integration Resources Email Account, MQ Server, MQ Listener.
• Worked on DB Tracer to trace the SQL queries that are executed, PAL to check statistics, PLA to check alert logs, GC logs, SMA to test the agents, to stop and start listeners, to the check memory utilization, Log-Usage, to clear cache for instances.
• Created Decision Rules like when condition Rules, Decision Table Rules, Decision Tree Rules and Map Value Rules.
• Created Declarative Rules like Declarative expressions, Constraints, Declare On Change, Data Pages.
• Worked on Agents that run at specific time intervals.
• Worked on the Flowchart and Process diagrams using MS Visio and Modular.
• Good knowledge on deployment, migrated rules form one environment to other by creating the product and product patch rules.
• Sometimes same rules might not work in two different regions, so extensively used debugging tools like Clipboard, Tracer, and Rules Inspector for troubleshooting.

Environment: PRPC V7.1.7, PegaKYC V7.1.3, JBoss AS 7.1.1, Oracle 12c, JavaScript, HTML, XML, Java, J2EE, M.S Visio .

Confidential,DC

Sr. System Architect

Responsibilities:

• Expertise in Designing Class Structures and understanding the class structures. Clear knowledge on importance of base level RuleSets.
• Worked on 508 compliance, used NVDA to test.
• Worked on DB Tracer to trace the SQL queries that are executed.
• Created Data Pages.
• Used SLA’s to assign and escalate tasks based on priority. Tasks are assigned to associates by considering various criteria like task type, availability, current assignment work load etc
• Created Activities and steps for implementing core business logic, SLAs.
• Worked on Pega Security like creating and working with Access Groups, Access Roles, Privileges, Rule sets and Rule set Versions.
• Followed Agile/Scrum Methodology for development.
• Involved in deployments to higher environment’s and QA testing and coordinating with admin’s
• Create reports using List View, Summary View and Report Definitions .
• Created Decision Rules, Map Value, Decision Table, Decision Tree and Declarative Expressions as per the requirements
• Worked on the Flowchart and Process diagrams using MS Visio and Modular.
• Good knowledge on deployment, migrated rules form one environment to other by creating the product and product patch rules.
• Sometimes same rules might not work in two different regions, so extensively used debugging tools like Clipboard, Tracer, and Rules Inspector for troubleshooting.

Environment: PRPC V6.3 SP1, PRPC V7.1, Oracle WebLogic 10.3.6(11g), JavaScript, HTML, XML, Java, J2EE, M.S Visio, Oracle 11g Database.

Confidential, Owings Mills,MD

Lead Application Developer

Responsibilities:

• Expertise in Designing Class Structures and understanding the class structures. Clear knowledge on importance of base level RuleSets.
• Worked on DB Tracer to trace the SQL queries that are executed.
• Used SLA’s to assign and escalate tasks based on priority. Tasks are assigned to associates by considering various criteria like task type, availability, current assignment work load etc
• Created Activities and steps for implementing core business logic, SLAs .
• Worked on Pega Security like creating and working with Access Groups Access Roles, Privileges, Rule sets and Rule set Versions.
• Followed Agile/Scrum Methodology for development.
• Created Word Template Correspondence’s in various places across the process flow.
• Created a functionality to render the Medical Directors signature from external systems to word template.
• Created PDF Templates using PD4ML in various places across the process flow.
• Merged two or more PDF templates based on business requirements.
• Involved in deployments to higher environment’s and QA testing and coordinating with admin’s
• Create reports using List View, Summary View and Report Definitions to provide real time reporting capability to National level users.
• Created Decision Rules, Map Value, Decision Table, Decision Tree and Declarative Expressions as per the requirements
• Worked on the Flowchart and Process diagrams using MS Visio and Modular.
• Good knowledge on deployment, migrated rules form one environment to other by creating the product and product patch rules.
• Sometimes same rules might not work in two different regions, so extensively used debugging tools like Clipboard, Tracer, and Rules Inspector for troubleshooting.

Environment: PRPC V6.3 SP1, PegaHC V7.7 SP1, Oracle WebLogic 10.3.6(11g), JavaScript, HTML, XML, Java, J2EE, M.S Visio, Oracle 11g Database, Apache 2.2.24, RHEL, Solaris 10 .

Confidential,Durham,NC

Sr. PEGA Developer

Responsibilities:

• BCNC Claims workflow, implemented repair process.
• Pega V5.4 SP2 to V6.2 SP2 Upgrade Project, Interacted with Business users as well as with the developers of BCBSNC to know about the applications, I myself handled 6 applications in upgrade.
• Integrated PRPC with external databases and Web services, Expertise in Integration-Connectors mostly used Connect-SOAP, Connect-SQL and in Integration-Services mostly used SOAP-Service, JMS-Service, File-Service . Also worked on JMS listeners and File Listeners.
• Worked on DB Tracer to trace the SQL queries that are executed.
• Worked on the Flowchart and Process diagrams using MS Visio and Modular.
• Created Decision Rules like when condition Rules, Decision Table Rules, Decision Tree Rules and Map Value Rules.
• Created Declarative Rules like Declarative expressions, Constraints, Declare On Change.
• Worked on Agents that run at specific time intervals.
• Worked on the Flowchart and Process diagrams using MS Visio and Modular.
• Good knowledge on deployment, migrated rules form one environment to other by creating the product and product patch rules.
• Sometimes same rules might not work in two different regions, so extensively used debugging tools like Clipboard, Tracer, and Rules Inspector for troubleshooting.

Environment: PRPC V5.4 SP2 and V6.2 SP2, PegaHC V7.6, WebSphere 6 and WebSphere 8, DB2 V9.5 and DB2 V9.7, iSeries, PowerMHS 7.2, M.S Visio, Unix AIX, Windows 2008.