PROFESSIONAL SUMMARY:

• Provide scalable, supportable military grade TCP/IP security solutions along with expert TCP/IP network designs that enable business functionality.
• Hands - on experience, specializing in Cisco Environment in Data Center, systems, network and user administration, LAN / WAN and Security.
• Administration, engineering, and support for various technologies including proficiency in LAN/WAN, routing, switching, security, application load balancing, and wireless.
• Experienced in installation, configuration, design and ongoing maintenance of Cisco router and switches.
• Worked on Cisco Catalyst Switches 6500/4500/3500 series.
• Knowledge of managing, maintaining, administering, troubleshooting high end network devices such as cisco routers switches and firewalls.
• Knowledge of Checkpoint VSX, including virtual systems, routers and switches
• Extensive understanding of networking concepts, (IE. Configuration of networks, router configuration and wireless security, TCP/IP, VPN, Content Filtering, VLANs, and routing in LAN/WAN, Ethernet Port, Patch Panel and wireless networks.)
• Built LAN/WAN TCP/IP network comprised of Cisco Switches (6500, 6509, 7613, 3550, 4900, 2960, 2950, 2900XL), Nexus 2k, 5k, 7k.
• Skilled in principles and best practices in information security, including the development of effective security systems.
• Working knowledge of security protocols for wired and wireless networks, cloud computing and mobile platforms.
• Adept in completing forensics to identify breaches and develop procedures to prevent future incidents.
• Ethical hacking skills that include designing and executing penetration tests to strengthen system and network assets.
• Installation, configuration and troubleshooting of DNS and DHCP servers.
• A broad understanding of computer hardware and software, including things such as installation configuration, management, troubleshooting, and support.
• Administration of production Windows Servers infrastructure that includes Domain Controllers, IIS Web Servers, SharePoint, File and Print and FTP/SFTP servers.
• Extensive experience in Windows 2008 R2/2008/2003 Wintel Servers at single or multi domain platforms.
• Proficient in installing and configuring Windows Server 2003, 2008, 2012 and Windows XP, 7 & 8 Professional Client Operating Systems.
• Experience in Microsoft Office Suite, Visio and Outlook

TECHNICAL SKILLS:

Networking Concepts: OSI Model, TCP/IP, UDP, IPV4, IPv6, Subletting, VLSM

Routing Protocols: RIP, IGRP, EIGRP, OSPF, BGP, Static Routing, Route Filtering, Redistribution, Summarization

Gateway Load Balancing: HSRP, VRRP, GLBP

Infrastructure services: DNS, ICMP, SNMP, ARP, IRDP, NAT, SNMP, SYSLOG, NTP, DHCP, CDP, TFTP and FTP

Switch Technologies: VLANs, VTP, STP, RSTP,PVST+, DTP, MLPPP, IEEE 802.1q, MPLS, ISL and dot1q, SMTP, VLAN, Inter-VLAN Routing, Light weight access point

WAN Technologies: Frame Relay, PPP, HDLC, (E1/T1/E3T3)

Firewall: Cisco PIX, ASA, Juniper Secure Access VPN Appliance, Checkpoint and Palo Alto

Network Management Tools: Wireshark, Net flow Analyzer, Cisco Works, Ethereal, SNMP, and HP open view, OPNET

Operating Systems: Microsoft Windows Server 2003/2008/2012 , Windows XP/Vista/7/8, Linux

Other Technologies: VISIO, VMware, Mat Lab, GNS3, Microsoft Word, Excel, SQL

PROFESSIONAL EXPERIENCE:

Confidential, New Castle, DL

Desktop Support Technician

Responsibilities:

• Configuring remote users to access corporate LAN with VPN connectivity.
• Configured and installed new IP addresses for new users by using IP Addressing and Subnetting Scheme.
• Configured Frame-Relay, ISDN, ATM, Protocols, and switches.
• installed, configured, maintained, and supported all servers and workstation within the network.
• performed routine maintenance on all user accounts, data files, etc.
• actively worked with hardware and software vendors to resolve client issues promptly
• basic understanding and use of active directory and Microsoft exchange.
• performed back-up and recovery responsibilities for windows host and guest servers.
• Hardware configuration and trouble-shooting: setup and troubleshoot Laptops and Desktops, Network Printers, Memory and Disk upgrades, and dual screen configurations for both office and field employee Experienced in use of GoToAssist, GoToManage and GoToMeeting remote support software tools.
• Deployment of system Images, profile backups, and end user setup and migrations Network connectivity troubleshooting.
• VPN and wireless connections, configuration and troubleshooting.
• Maintain inventory of supplies and assets and fill software and hardware orders.
• Maintain software documentation library, IT policies & procedures, user guides and other IT related documentation.
• Basic network administration: Reset passwords, modify user group membership, unlock locked out accounts.
• Troubleshoot Mac OS X, Windows 7, 8, 10 OS, Microsoft Office 2010, 2013, 2016 and 365. Microsoft Outlook, email services and various business applications.
• Monitor the status of backup jobs and ensure backups of critical data are kept up-to-date using Symantec Backup Exec.
• Monitor environmental conditions present in the server room and adjust as necessary.
• Create and modify users/groups in Active Directory.