SUMMARY:

• Experienced professional with 14 years of leadership and effective communication skills, effectively delivering sound user - centered customized solutions for multiple disciplines.
• Results-driven, client-focused and an educator with proven track record of successful projects.
• Enjoys working with people to solve problems.

AREAS OF EXCELLENCE:

• Superb Customer Service Developing Adaptable Workflow Processes Fantastic Team Leader
• Creative Problem Solving Planning Custom Tech Solutions Excellent Oral and Written Communication

TECHNICAL SKILLS:

Languages & Databases: C#, .NET, VB, ASP, XML, SQL, JavaScript, CS3, HTML5, jQuery, SQL Server

Wireframing/Graphics: Adobe Photoshop, Adobe Illustrator, Microsoft Visio

Collaboration/Team Systems: Visual Studio Team Services, Microsoft SharePoint

PROFESSIONAL EXPERIENCE:

Application Manager

Washington, DC

Confidential

Responsibilities:

• Global Media conglomerate providing 170+ media networks to 600M + subscribers worldwide
• Work with an array of teams across the company to create innovative solutions using SCRUM Methodology
• Educate clients and stakeholders on the SCRUM process, often exceeding expectations for numerous and successful releases
• Serve as the main liaison for the SQL Server Database and Windows teams to decommission Legacy Windows and Database Servers for the BET Brand: Windows 2003 web servers and SQL Server 2000, 2005, 2008 database servers.
• Led the migration of the BET Intranet to the Viacom Intranet portal
• Worked with the ServiceNow Team to update the Viacom CMDB with relevant technology assets (CIs) from the Black Entertainment Television brand
• Created application to clearly display active directory search information (all main properties) to users and

Contributions/Selected Accomplishments

• Led and worked with remote team to build a request management module for the Trademark IP team. This module allows users to submit Trademark requests online. The Trademark team (domestic and international) reviews and assigns the requests. The module allows the IP team to edit requests and legal advice for initial and full review. Commenting is a major feature, which provides open communication between the IP team and the clients. All information is contained within a SQL database. This module eliminated an email process and BizTalk forms.
• Using SCRUM methodology, major groups were able to see results and meaningful updates

Developer

Washington, DC

Confidential

Responsibilities:

• As a member of a 3-person team, using the SCRUM methodology, helped to create a client request application for the Black Entertainment Legal Team. The application allowed users to select a contract request type and submit the request for approval. If the request was approved, it was assigned to an attorney. The entire workflow was contained within the application. Users could check the status of their contract requests online.
• Worked with team to create a custom Request for Information (RFI) application for the BrandSolutions Ad Sales team, to assist the team in communication and maintain visibility on all RFIs. This application involved the submission of RFI requests, assignment and review of the requests by the team and final proposal submission
• Created a Music Reporting Delinquency Application to ensure that cue sheets were properly reported to RapidCue. The Music Reporting Delinquency application allowed the users to pull ad hoc reports and properly automated the data management process for the fiscal year.

Contributions/Selected Accomplishments

• The Customized Legal application helped to streamline the communication process between the legal teams and the clients and set the stage for future development projects
• The BrandSolutions web application set the stage for easier communication and visibility of RFIS for the team. The dependency on email was minimized.
• Educate clients and stakeholders on the SCRUM process, often exceeding expectations for numerous and successful releases
• Provided training and ongoing technical support for all customized applications

Application Engineer

Washington, DC

Confidential

Responsibilities:

• Black Entertainment Television is an American basic cable and television channel that is owned by the BET Networks division of Viacom. It is the most prominent network targeting African American audiences, and reaches more than 90 million households.
• Company-wide training on in-house applications and all other software.   
• Coded online applications, create database jobs and database packages to perform varying functions
• Supported and update in-house affiliate management software
• Provided technical and customer service to users for all in-house applications
• Provided documentation and evidence for SOX Compliance testing

Developer

Herndon, VA

Confidential

Responsibilities:

• Deltek is the leading global provider of enterprise software and information solutions for professional services firms and government contractors.
• Active programmer within the fast-paced web technologies department of the Enterprise Software Giant. Facilitated training classes and provided technical documentation on finished applications with clients.

Webmaster

Washington, DC

Confidential

Responsibilities:

• Transformed static company website into a dynamic and interactive tool with database that gave B’nai B’rith an online global footprint.  
• Developed and implemented online strategies to drive traffic, which increased membership by 30%