Network Support RESUME Bryn Mawr Pa - Hire IT People

Confidential,Bryn Mawr, Pa. (2006 – 2006)
Network Support

Managed all desktop and Window XP technology for the College – Dell PC’s (125)
Maintained all AV hardware in all classrooms at the College
Troubleshoot/maintain all internet access (domains/workgroups) within the College
Handle all networking problems such as wireless access, routers, and all network switches
Provide support for all software - Microsoft Office XP product s- Exchange, Outlook2003
Handle all technical upgrade to our in house Data Center (Voice/Data)
Provided 24-hour, on-call support for all network users problems at the College

Confidential,PA (2001- 2006)
Campus Systems Administrator (CSA)

Managed all desktop and Windows technology for Campus Administration – Dell Desktop/Cisco/Mac Notebooks
Maintained all telecom/data hardware/software – Avaya IP600/ECAS/CMS
Maintained all AV hardware in classrooms.
Provided liaison between administrators and IT dept. in Phoenix
Maintain/Administer 175 Dell Desktop Windows XP, Exchange servers/Unix/Mac
Maintain Network Data Centers (3) hardware & Voice equipments
Troubleshoot/maintain all internet domains/workgroups within UOP
Training Staff on all Microsoft Office XP products & Oracle applications
Provide support for all software – PeopleSoft, Oracle, Oracle Financial, Galaxy, BCP, Exchange, Outlook2003
Tracking IT assets using Microsoft Access
Maintain in-house deployment software for all applications.
Handle all networking problems such as wireless access, routers, and all Cisco switches.

Confidential,PA (1988 - 2001)

System Specialist

Regarding development of software upgrades

Consulted with senior-level executives concerning capital software purchase and design
Maintained comprehensive system backup
Managed recovery and restoration of obsolete and corrupted data
Created and maintained glossary programs on the VS system.
Created and maintained all spreadsheets for senior management utilization
Provided 24-hour, on-call support for all network users
Conducted day-to-day problem resolution concerning hardware and software failure

Confidential,Pa (1984-1988) Systems Administrator

Manage the day-to-day operations of their Data center using Wang mainframe/IBM mainframe.
Handle all technical upgrade to our legal software
Manage our Word Processing team at the firm
Created and maintain all spreadsheets for the Managing director of the firm
Maintain all desktop support at all locations for users
Developed and administered departmental policies
Provided liaison between administrators and IT dept. in the firm

EDUCATION: Diploma in Networking Engineering and Data Communications