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Customer Service Supervisor/office Assistant Resume

3.00/5 (Submit Your Rating)

Virginia Beach, VA

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TECHNICAL SKILLS:

  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Proficient in Windows OS and Mac OS
  • Proficient in troubleshooting and learning new systems

WORK EXPERIENCE:

Confidential

Virginia Beach, VA

Customer Service Supervisor/Office Assistant

Responsibilities:

  • Responsible for maintaining service standards by delivering an excellent customer experience
  • Operating customer service desk, providing and assistance with refunds, returns, and customer feedback
  • Assisting customers with special services including Western Union, utility payments, check cashing services, and lottery transactions
  • Handling cash and checks through safe management, counting tills, and conducting monetary deposits
  • Performing safe counts, ensuring all money is accounted for properly
  • Minimizing shrink through utilization of standard practice
  • Training and developing Office Assistants and cashiers
  • Operating a cash register to provide quick and effective customer service
  • Maximizing sales by providing extraordinary customer service

PROFESSIONAL SKILLS:

  • Leadership
  • Organization
  • Critical Thinking
  • Problem Solving
  • Relationship Building
  • Written and Oral Communication

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